Inver Grove Honda

2019 Honda Pilot Julye and team worked to earn our business and went above and beyond in short order and with good financing options. Would recommend shopping here! Julye and team worked to earn our business and went above and beyond in short order and with good financing options. Would recommend shopping here! More

Extremely satisfying experience! We needed to buy a second vehicle, so started with Carfax. Found a "hot buy" Toyota Yaris with low mileage, one owner and no accidents. Via email we We needed to buy a second vehicle, so started with Carfax. Found a "hot buy" Toyota Yaris with low mileage, one owner and no accidents. Via email we asked if the vehicle was still available. Evelyn Wood-Trout answered with a phone call in a matter of minutes. It was six o'clock on a Saturday evening. Of course, Sunday the dealership is closed. Monday we had a family commitment that could not be changed. After a detailed discussion with Evelyn, and sight unseen, we put money down (via credit card) and on Tuesday morning, went up to the Honda dealership for a test drive. That was pretty much it! We needed a small vehicle to run to the golf course, or do errands around town, and we got it! And, we had this encounter with the nicest people ever. Evelyn has this big smile and friendly way about her, and knows her stuff. John, the finance person, was very accommodating to meet our payment needs. The dealership is very impressive. The customer service waiting area looks roomy, comfortable and very clean. Can't wait to come back for our free maintenance services. All in all, we are extremely satisfied! More

Drove a car in, drove a different car out Evelyn and co. took good care of me, plenty of time discussing the right options for me and getting everything done behind the scenes for a quick turn Evelyn and co. took good care of me, plenty of time discussing the right options for me and getting everything done behind the scenes for a quick turnaround. Happy customer, will be back, would definitely recommend. More

Excellent - from start to finish So, my wife and I were in the market for a new vehicle. I contacted the Honda dealership closest to me (Luther Brookdale Honda) and gave them the Mak So, my wife and I were in the market for a new vehicle. I contacted the Honda dealership closest to me (Luther Brookdale Honda) and gave them the Make, Model, Type, Color, Accessories, Etc. list that I wanted. I was told by the salesman, that he would get back to me. Two DAYS later, I called him back to see if there was any progress and he told me he can't get some of the options that I wanted and needed to run the others past a sales manager. On the fifth day, he text me and said he had some numbers to run by me. Five days. I did not respond to his text. Nor did I call. I instead found another dealership, and although it was on the other side of the planet from me, I called there and spoke with Deano. I gave him the exact same list I had given the other salesman, but Deano called me back within two hours or so to tell me of an assortment of vehicles that might work for me. I went a couple of days later and met with Deano and found that he had pulled up a vehicle that I might like to the door right outside his desk area. I did not have to walk across a large car lot to find the vehicle, it was there, waiting. I don't mention this because I hate to walk, I mention this because that was just part of his effort to make the experience easy and enjoyable for me. I test drove it and found it was exactly what I wanted. I met with Joeth, the aftermarket accessories person, and I picked some options to put on it that were easy to select and install at the shop - even when the Honda accessories book/website said that it was not available for my model. I met with Jeremy, the finance guy, and even though I had been pre-qualified for a loan, he found a better rate for me. The car was detailed, topped with fuel and the electronics, etc. functions were explained to me before I drove away in the car. I will absolutely return to this dealership in the future. It wasn't just one person that provided an excellent experience, it was everyone I came in contact with. Nice job to all and thank you. More

Excellent customer care!! Evelyn was great to work with. We contacted with her via phone and setup appointment. Drove from Fargo, ND and was little hesitant how everything will Evelyn was great to work with. We contacted with her via phone and setup appointment. Drove from Fargo, ND and was little hesitant how everything will go with trading option. Evelyn kept two Pilots ready for us to do test drive. Pricing was very competitive and had a little room for negotiation. We never felt any sales pressure but we felt they wanted to earn our business by any mean. They also offered us lunch since we were waiting for car inspection to be completed. They went through all details and made sure we satisfiy. I can’t say enough for their great customer service. Evelyn you are awesome and Thank you to help us to buy our 1st brand new car. God bless you and keep blessing you. More

Happy With my purchase Every one that I interacted with treated me as their client. The staff was very nice, very patient, answered all of my concerns. Took a extra steps to Every one that I interacted with treated me as their client. The staff was very nice, very patient, answered all of my concerns. Took a extra steps to help me and I got to trade in my old car for a brand new one that I am loving so far. Thank you! More

Great job. Quick Service Julye did a great job getting my new car ready and then teaching me about it's features. She was very friendly and walked me through with the person f Julye did a great job getting my new car ready and then teaching me about it's features. She was very friendly and walked me through with the person from finance who also was very knowledgeable. I was buying a new car but I had to transfer my Florida plates to the Minnesota purchase and everything went smoothly. More

Oil change and tire rotation Very pleased. Have come here for 8 years. Bob saved me a few bucks by recommending I use the checkbook instead of a coupon. Nice. Very pleased. Have come here for 8 years. Bob saved me a few bucks by recommending I use the checkbook instead of a coupon. Nice. More

Service Department is the best All of the Service Advisors I have worked with have been great. Bob Helgeson was very professional and treated me so kindly. I wouldn't go to any ot All of the Service Advisors I have worked with have been great. Bob Helgeson was very professional and treated me so kindly. I wouldn't go to any other dealer. More

Attentive and knowledgable Zack was very knowledgable and very responsive. He even responded on his day off. He made the process easy for me and I love my new Honda CR-V. Zack was very knowledgable and very responsive. He even responded on his day off. He made the process easy for me and I love my new Honda CR-V. More