
Inver Grove Honda
Inver Grove Heights, MN
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5 Star Honda My son and I had spent nearly 12 hours visiting 6 area dealerships in search of a newer Honda CRV for me. I'm 82 and I was exhausted. We arrived a My son and I had spent nearly 12 hours visiting 6 area dealerships in search of a newer Honda CRV for me. I'm 82 and I was exhausted. We arrived at Inver Grove Honda shortly before closing. There we met EVELYN, sales-LADY par excellence, with 26 years experience. She was so pleasant, so knowledgeable, so helpful and kind, and so accommodating. Evelyn found just the right CRV for me. We looked it over closely, test drove it, and decided, THIS IS IT. It's my 4th Honda and 3rd CRV. My daughter and I, from a northern suburb, returned for the vehicle a few days later. Andrew, Jeff, John, and of course EVELYN, all helped us that day. No one pressured or hurried us in any way. The people at INVER GROVE HONDA are honest and fair. It's a very good place to buy your next vehicle, and with EVELYN'S help, you just won't go wrong. More
Helpful Representatives I found the Inver Grove Honda team to be very helpful and accommodating to my needs. It was my first time buying a car, and Evelyn and Akela were pati I found the Inver Grove Honda team to be very helpful and accommodating to my needs. It was my first time buying a car, and Evelyn and Akela were patient and very informative. I appreciate that they did not take advantage or get annoyed with how naïve that I was! More
Brought my car in for service and it did not get fixed I was there twice and it is still not fixed. I don't have the time to keep going back. I am disappointed with the level of service. I was there twice and it is still not fixed. I don't have the time to keep going back. I am disappointed with the level of service. More
Excellent Service I love the convenience & quality service I receive from IGH Honda. I can always trust them to take care of my Pilot & to get me in & out of there as I love the convenience & quality service I receive from IGH Honda. I can always trust them to take care of my Pilot & to get me in & out of there as quick as possible. Reasonable prices too which helps! More
Great buying experience Tom Cerise was great to work with. We test drove 5 other possible vehicles at other dealerships. Tom was the most helpful and knowledgeable salesman Tom Cerise was great to work with. We test drove 5 other possible vehicles at other dealerships. Tom was the most helpful and knowledgeable salesman we worked with. We love the new Pilot, but Tom’s on-site sealed the deal. More
Easy, great people, drove home, no hassles! Greg Jasperson made for a great experience. I have bought a lot of cars over the years and this was by far my best experience. Why couldn’t they all Greg Jasperson made for a great experience. I have bought a lot of cars over the years and this was by far my best experience. Why couldn’t they all have been this easy? Great communication, quick, and transparent. More
Buyer Beware This was by far the worst experience we have had at a Honda dealership! Dan (our salesperson) tried the bait and switch. He gave us a quote, but when This was by far the worst experience we have had at a Honda dealership! Dan (our salesperson) tried the bait and switch. He gave us a quote, but when we questioned the monthly payment amount, he said our loan calculator was not accurate. After looking at the numbers with the finance guy, we realized Dan had added additional $1000 to the amount to be financed. The purchase price he gave us did not match the purchase price he gave the finance guy to calculate the monthly payments. He was very rude and continued to tell us we were wrong. In the end he tried to trick us by adding $1000 to the financing. Please be prepared and calculate your own monthly payments so you have an idea after they show you the numbers. I have a feeling they try this technique often. More
Above and beyond!! I was having some noise from my tires and taking a chance, stopped in to Inver Grove Honda's service department. I bought my car from them, and alway I was having some noise from my tires and taking a chance, stopped in to Inver Grove Honda's service department. I bought my car from them, and always have it serviced there. This time, I didn't have an appointment and just took a chance. Derrin looked at my car and discovered I had a huge amount of tar on my tire. He removed all of the tar by hand, and made sure none of my other tires were in the same condition. He spent time making sure it was all cleaned up and explained that if the wasn't removed, I'd have future problems with balancing the tires etc. He really went above and beyond and I just wanted to make sure other folks knew what a great service department Honda has. More
Great Deals & Great Service Impressed by the friendly and attentive staff, good looking showroom with many customer comforts including fresh pizza and ice cream! Felt we got a Impressed by the friendly and attentive staff, good looking showroom with many customer comforts including fresh pizza and ice cream! Felt we got an excellent deal on our trade- in for a 3-year lease on a new Honda CRV. Process went smoothly. More
Sales Dan was very professional and caring. Going over all details of our new Honda Odyssey was very helpful. I would highly recommend working with him t Dan was very professional and caring. Going over all details of our new Honda Odyssey was very helpful. I would highly recommend working with him to anyone. More