
Inver Grove Honda
Inver Grove Heights, MN
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They put the customer first I have bought several cars from Inver Grove Honda and have had several levels of service completed through them. Excellent experiences all. They put t I have bought several cars from Inver Grove Honda and have had several levels of service completed through them. Excellent experiences all. They put the customer first and are real, down-to-earth people. Highly recommended. More
My sales lady Evelyn Wood- Trout went out of her way to help me as a person and not just a customer. Very professional and not pushy, great sense of humor and by far the best car buying experience of my en help me as a person and not just a customer. Very professional and not pushy, great sense of humor and by far the best car buying experience of my entire life. I would greatly recommend her to anyone. Thank you again Evelyn. More
oil change Service in and out in time promised. Clean receiving room. Everybody nice. But I especially liked my original sales experience with Evelyn. She was so Service in and out in time promised. Clean receiving room. Everybody nice. But I especially liked my original sales experience with Evelyn. She was so warm. She gave me every opportunity to make an excellent decision, which won me over. More
Excellent sales experience with Andrew Kasahara We were very pleased with our sales experience at Inver Grove Honda. We were in no hurry to buy a vehicle and Andrew Kasahara understood our expectati We were very pleased with our sales experience at Inver Grove Honda. We were in no hurry to buy a vehicle and Andrew Kasahara understood our expectations from beginning to end. Andrew was very patient and answered our many questions. A big thumbs up to Andrew! We should also mention we have had our vehicles serviced at this dealership for many years and have been extremely pleased with the knowledge and courtesy of the service writers- especially Chris Cooley! More
Happy with Lease Turn in and Working with Cory! It couldn't be easier to turn in a lease vehicle with Cory. Cory is very thorough in explaining the process as well as answering my many questions. In It couldn't be easier to turn in a lease vehicle with Cory. Cory is very thorough in explaining the process as well as answering my many questions. Initially we were not sure if we wanted to lease or purchase our next vehicle - whether at Inver Grove Honda or somewhere else. After working with Cory it was an easy decision! I am an owner of a new Honda! Thank you Inver Grove Honda and Cory Gold! More
Service Team is Top Notch I worked with Tim Young in the service department to get a tire replaced. Ended up discussing snow tires and he recommended a set. Well, today was t I worked with Tim Young in the service department to get a tire replaced. Ended up discussing snow tires and he recommended a set. Well, today was the first major snowfall in MN and I am now a snow tires person. Couldn't be happier, process was a breeze. More
Bryan Mickolichek was helpful from beginning to end. He is willing to go over and beyond to have my problems solved. He follows up as he said he would. I can not ask for a better sales rep to work with. I is willing to go over and beyond to have my problems solved. He follows up as he said he would. I can not ask for a better sales rep to work with. I look forward to working with Bryan more in the future. More
Great Great Service When shopping for pre-owned car Inver Grove Honda was only our second stop when looking for a second family car, but after that we didn't need to keep looking. Research showed they h Inver Grove Honda was only our second stop when looking for a second family car, but after that we didn't need to keep looking. Research showed they had good sales and service 4-5 star from most reviewers and we have to agree. We had specific criteria and a limited selection of cars we'd look at. Ms. Wood Trout was infinitely patient. She kept offering us cars, each so close to what we wanted but we held out and as we started to drive away at closing that night we told them we'd be back the next day in case they got something else in. Just then another salesman called to us. Ms. Wood Trout told him to catch us and tell us about a trade in they had just gotten. He quoted us an amount at the top of our range, but acceptable. We knew they were scrupulous about checking trade ins for safety and performance and wouldn't sell anything with or without a warranty that didn't past muster. We said we'd call in the morning. When we reached her, Ms. Wood Trout explained that the car passed the safety check and had an impeccable service record but had a stain on the seats and some small chips in the paint which they wanted to fix before they'd sell it to us. The next time she called she told us that they weren't able to fix it with just buffing - they were sending it to the paint shop. It would be almost another week. So they lent us a free loaner. When we finally got the car it was gorgeous and at the price quoted. They have replaced hard sell techniques with great service. More
Great customer service! From customer service to the service dept. Everyone was helpful and polite. Answered all my questions and very efficient. Keep up the great work! Than From customer service to the service dept. Everyone was helpful and polite. Answered all my questions and very efficient. Keep up the great work! Thanks. More
Evelyn was amazing! If you need a good deal and a friendly personality she’s the one to go see! She puts care into finding the right car for you. friendly personality she’s the one to go see! She puts care into finding the right car for you. More