Inver Grove Honda
Inver Grove Heights, MN
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Great service as always. Glenn helped me out with speedy service & great communication. Did all that he could to get me the best price & speed to get my pilot back to me. I felt safe & well taken care of. service & great communication. Did all that he could to get me the best price & speed to get my pilot back to me. I felt safe & well taken care of. Thanks Glenn! More
Service Visit Chris helped me and provided excellent service. The dealership did a wonderful job during the coronavirus pandemic. I felt they really cared about cu Chris helped me and provided excellent service. The dealership did a wonderful job during the coronavirus pandemic. I felt they really cared about customer safety. More
I was pleased with the service. I explained to Service Advisor Terrance Jones my dad had just passed away March 11, 2020 and I had inherited his Honda S2000. He expressed his condolences in a very though Advisor Terrance Jones my dad had just passed away March 11, 2020 and I had inherited his Honda S2000. He expressed his condolences in a very thoughtful manner and proceeded to answer all my questions in regard to caring for the car going forward. My favorite thing was when he had the car lifted and he and I walked under it and he explained things in greater detail. He too expressed I could call him anytime and went on to say if he didn’t know the answer to something he would figure it out. He made what was a hard thing to do quite simply easier. Sincerely so, Kindra More
Wanted to get into a lower car payment. Didnt think id end up with a awesome car, and save money. Got my 2nd turbo civic from Julie. So glad I came to her for help. By far exceded my expectations. As alwa end up with a awesome car, and save money. Got my 2nd turbo civic from Julie. So glad I came to her for help. By far exceded my expectations. As always a great experience. More
Service continues to be outstanding. Shuttle driver was extraordinarily courteous & I very much appreciated the pick up service so I didn’t have to sit in the lobby while I waited for service. Having my ca extraordinarily courteous & I very much appreciated the pick up service so I didn’t have to sit in the lobby while I waited for service. Having my car serviced now was a big relief as I am still having to go in to work, so being able to accomplish this without going in to the dealership was huge. Typical fantastic service delivered with above and beyond fashion in this uncertain time. Very well done, Inver Grove Honda. More
Regular maitenance I have, aside from one visit, always had great service at Inver Grove Honda. This trip delivered as well with easy scheduling of my maintenance, clear I have, aside from one visit, always had great service at Inver Grove Honda. This trip delivered as well with easy scheduling of my maintenance, clear review ahead of time of what was recommended while allowing me to decide what I wanted, and then follow through at my appointment with what was discussed. Glenn in service made the trip in pleasant and as easy as he could, he is someone who you feel "heard" by and I truly appreciate that. More
Terry is great I needed some work that was possibly covered by the warranty where I purchased the car, Richfield Honda. I called and left a message for the individua I needed some work that was possibly covered by the warranty where I purchased the car, Richfield Honda. I called and left a message for the individual that takes care of this info. Shortly after phoning him, Terry called and said he got the info and everything would be taken care of. Everything was completed to my satisfaction and quickly. I commented to the service manager that Terry was top notch. I told Terry too. I will be bring my Pilot back to Terry because I could see he cared about his job. Richfield has a Caribou in the waiting area but there personal service is lacking. They seemed to believe that as a woman I didn’t know about cars. And, while I don’t know much, I found them patronizing. Thanks Terry and Inver Grove Honda. More
Time passes by fast in the lobby. I love the fact there is a children's play room. Newspapers and magazines are available. Looking at new models are also nice. Refreshments available. I love the fact there is a children's play room. Newspapers and magazines are available. Looking at new models are also nice. Refreshments available. More