Inver Grove Honda
Inver Grove Heights, MN
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Cynthia was amazing. She kept me updated on my car and informed me on repairs that I will need to complete in the future. Her amazing work ethic and positive attitude keeps me coming back. informed me on repairs that I will need to complete in the future. Her amazing work ethic and positive attitude keeps me coming back. More
Being computer illiterate I found Collette extremely patient and helpful. She explained and demonstrated the features and informed me of the tutorial available on line. patient and helpful. She explained and demonstrated the features and informed me of the tutorial available on line. More
Last week I contacted service Advisor Darin Demeral about a quote for tires for my 2010 Accord. Darin has been assisting me with my Accord maintenance for years. Darin provided me a quote and as usual was v a quote for tires for my 2010 Accord. Darin has been assisting me with my Accord maintenance for years. Darin provided me a quote and as usual was very helpful throughout this positive experience. I brought the car in early Saturday morning and was greeted by the same genuine Darin. Darin checked my vehicle in and I was on my way out the door for a walk. After 20 minuets I received a phone call from Darin. He explained to me that my tires weren't even 1/2 used and it wasn't necessary to replace them. Darin said that the mechanic recommended other minor repairs such as air filters and battery post cleaning. Those repairs were completed in a timely fashion. I bought my Accord new at IGH Honda over ten years ago and trust the advisors there. Darin could have sold me new tires but choose integrity instead. I haven't used any where else to service my Accord and don't plan on it ever. More
Review from Mark T for: Evelyn the number one salesperson, John in finance and Katie in service. I have started my fourth lease this past week and I could not be more happy with the attention to salesperson, John in finance and Katie in service. I have started my fourth lease this past week and I could not be more happy with the attention to detail, professionalism and quality of service with all three departments. The entire process took less then 1.5 hours. John had all the paperwork ready and was really prepared for the sign on. Evelyn takes the time to help me pair my phone with the car and gives me a tour of the new features which is nice because I am not real quick to learn new technology. Katie is a very knowledgeable service advisor. The dealership has gone to great lengths to be compliant with the social distance and new safety guidelines. It speaks to value of the GM that his staff has been there for many so years. Evelyn and the team at IGH Honda have my highest recommendation. I have referred many to them as well. More
service was fast not a long wait!great service dept!nothing but positive experience at Inver Grove Honda.I was happy they washed my car after servicing it! dept!nothing but positive experience at Inver Grove Honda.I was happy they washed my car after servicing it! More
We loved the service buying a used pilot! From no pressure, to being polite, to little things like sending the car with a full tank. pressure, to being polite, to little things like sending the car with a full tank. More
First oil change went well, especially with all the Covid-19 safety practices. I felt very confident that the normal checks that needed to happen at 5K miles would be checked properly. I was very hap Covid-19 safety practices. I felt very confident that the normal checks that needed to happen at 5K miles would be checked properly. I was very happy I could wait outside to stay socially distanced from other people. More
From the time we purchased our CRV, we have had nothing but positive experiences with Inver Grove Honda. The sales experience was positive and straightforward. Subsequent visits for service have all been but positive experiences with Inver Grove Honda. The sales experience was positive and straightforward. Subsequent visits for service have all been positive with all aspects of the service being explained clearly. More
I trust Inver a Grove Honda. I have leased 3 cars there, and only take my car there for service. They have always gone out of their way to make things easy for me. and only take my car there for service. They have always gone out of their way to make things easy for me. More
Overall service here is OUTSTANDING! This team knows customer service inside and out! Great waiting area too and service is done in a reasonable amount of time. customer service inside and out! Great waiting area too and service is done in a reasonable amount of time. More