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Inver Grove Honda

Inver Grove Heights, MN

4.6
2,275 Reviews

4605 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 2,275 reviews

January 13, 2022

I am really happy that they kept my cane at the service desk when I left it there after paying. Beyond that, the tech is just fine, he is easy to chat with and has taken good care of me over the years. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCorkel, Jason Lewis, Austin Callahan
Jan 16, 2022 -

Inver Grove Honda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2022

Knowledgeable, safe seating to sit 6 feet while waiting. Time waiting wasn't long & great communication. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen in Service
Jan 16, 2022 -

Inver Grove Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2022

Great staff and customer service! Dealership is always very nice and everyone is always very friendly. A place where you can trust the service down on your vehicle and the recommendations from the service More

by karrieconn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in Service
Jan 16, 2022 -

Inver Grove Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 07, 2022

My 2013 Civic was in need of several preemptive repairs. I was loaned a rental car and all the work was completed quite quickly. I feel confident that the work was done right and with Honda parts. Staff are More

by Rene Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Helgeson
Jan 16, 2022 -

Inver Grove Honda responded

Hi Rene, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2022

Excellent service. The service person was amazing. Provided all the details and made me comfortable. Waited at the dealership while the car was in service. More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirsten Nelson
Jan 16, 2022 -

Inver Grove Honda responded

Hi Raj, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2022

The sales experience was great, and the team of the service department is always a pleasure to work with!! More

by Titus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrin Service Advisor , Jason Paciorek, John McCorkel, Jason Lewis
Jan 16, 2022 -

Inver Grove Honda responded

Hi Titus, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2021

First time working with Cynthia. Great experience!! Very professional and a joy to work with More

by markjgard64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia-service
Jan 15, 2022 -

Inver Grove Honda responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2021

Everyone on the staff is very helpful, knowledgeable and courteous. They helped me purchase mats for my Honda CRV while I was there for an oil change. I did not have an appointment but they managed to ge More

by micmyrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
December 23, 2021

The price of an oil change more than doubled, will be seeking alternatives next time! More

by schmidt_dw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
December 22, 2021

Evelyn in sales was fine to work with - it was John in finance that soured the car-buying experience for me. John was condescending and made a comment about how I chose the “cosmetic” add-ons instead of More

by .
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCorkel, Evelyn Wood-Trout
Dec 22, 2021 -

Inver Grove Honda responded

Hello - It's most unfortunate that your experience with us prompted this review. We pride ourselves on delivering top-notch customer service it's always very disheartening to get a negative response. We use these reviews as tools to teach our staff how to get better and how to prevent these reviews in the future. We would appreciate the opportunity to learn more about your experience so we can ensure it doesn't happen again. Please call or email Nick Burandt directly at 651-306-8600 or nburandt@invergrovehonda.com. Thank you for choosing Inver Grove Honda

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