Inver Grove Ford Lincoln

Friendly Not pushy Let's you take the direction Financial gal was supper friendly Nice sales guy Russ Financial gal was supper friendly Nice sales guy Russ More

The vehicle being serviced was given to my daughter as her step mom wanted her to have it when she passed. That was almost four years ago and my daughter had just turned 16, the car has alot of sentimenta her step mom wanted her to have it when she passed. That was almost four years ago and my daughter had just turned 16, the car has alot of sentimental meaning. Recently we brought it in and Eric L. was our service advisor. The vehicle is a 2007 and had a decent oil leak, we wanted to see if it could be fixed before having to part with it. We brought it in for a diagnostic test, even if we had to spend several thousand dollars we wanted to see if anyway to fix it as it had been a problem free car. Eric called me fairly quickly to tell me the frame was too rusted and he woudnt feel safe with his family driving it. Could it be fixed, yes. Eric was honest from the start and never performed the diagnostic. I appreciate his honesty and being a good person besides More

Friendly staff, quick service, comfortable and accommodating space to wait. Blake did some additional information gathering for me. accommodating space to wait. Blake did some additional information gathering for me. More

I am always pleased with the service provided at this dealership. Everyone is professional, friendly, and knowledgeable. dealership. Everyone is professional, friendly, and knowledgeable. More

Problem not solved and they didn’t want to give me a loaner vehicle like the recall letter stated. My vehicle still sounds like a hellcat is in the trunk loaner vehicle like the recall letter stated. My vehicle still sounds like a hellcat is in the trunk More

We were very happy with our purchase process at the dealership. JJ made purchasing our Ford Ranger a positive experience. dealership. JJ made purchasing our Ford Ranger a positive experience. More

I bring my vehicle into Inver Grove Ford (where I purchased it from) for maintenance. The staff that I deal with are always prompt/friendly/and thorough. Besides, it is convenient for me getting th purchased it from) for maintenance. The staff that I deal with are always prompt/friendly/and thorough. Besides, it is convenient for me getting there from my home. More

I bought a used car at Inver Grove Ford and within one year the transmission failed. The good news was it was covered under the drive train warranty. The transmission was replace and everything is working year the transmission failed. The good news was it was covered under the drive train warranty. The transmission was replace and everything is working great. The fact that the warranty work was performed and I did not have to pay a penny was a blessing. Nothing like this ever happens to me. Great service and nice service advisors. More

My 2020 Explorer purchase from Inver Grove Ford, has been a great experience! A Wonderful Salesman, Solomon, listened carefully to my wants in an SUV, and found the perfect match for me! This is my second a great experience! A Wonderful Salesman, Solomon, listened carefully to my wants in an SUV, and found the perfect match for me! This is my second purchase of a vehicle from Inver Grove Ford, and like the first purchase, a few years ago, this SUV has been a dream come true!!! Catrina in Finance, did my finance paperwork with me - she is super efficient, but wants to be sure that the customer understands what they are signing, integrity, is a big quality I see in this Finance Manager!!! During my first maintenance and oil change, the service department, Alex and other service people, found and fixed some parts, and even though the bill would have been over $1500, I paid only, $100!!! Wow!!! Inver Grove Ford, has many wonderful qualities, but one top one is they want their customers to be safe, they worked hard to find why my service light stayed on, and thank goodness they did!!! Safety and service are top with Inver Grove Ford, thank you all at Inver Grove Ford More

Very professional and thorough. Communication was very good and they let me know how long the process would take. Communication was very good and they let me know how long the process would take. More