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Inver Grove Ford Lincoln

Inver Grove Heights, MN

4.7
383 Reviews

4725 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 383 reviews

August 03, 2023

Great staff and service always the work has been done great and at a fair price More

by Redd1860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Bauer, Brett Nelson
August 01, 2023

The service department was less than honest with me, they didn't keep promises, and then bribed me to give them a good review which I refused to do. Management refused to work with me to correct the problem More

by jay.preston
Recommend Dealer
No
Employees Worked With
Tim Sundberg 1 star, Jerry Bauer, Jim Jessen, Catrina Coker
Aug 04, 2023 -

Inver Grove Ford Lincoln responded

Jay Preston, We’re disappointed to see your review. We made the repair following proper repair procedures by Ford Motor Company. You were charged for updates that were done as well as a $100 deductible that is required as part of your extended warranty that covered the repair. We absorbed the entire cost of Diagnosis. Your vehicle was repaired properly per our discussion with you on 7/31/23. It is disappointing that you are still not satisfied, but we believe we have done everything possible to repair your vehicle to your satisfaction.

August 01, 2023

Friendly Not pushy Let's you take the direction Financial gal was supper friendly Nice sales guy Russ More

by johnwinterjp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell and Sarah
July 26, 2023

The vehicle being serviced was given to my daughter as her step mom wanted her to have it when she passed. That was almost four years ago and my daughter had just turned 16, the car has alot of sentimenta More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman who pulled the car up for us. He was very friendly in our s, Eric Lijewski
July 24, 2023

Friendly staff, quick service, comfortable and accommodating space to wait. Blake did some additional information gathering for me. More

by Baigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
July 24, 2023

I am always pleased with the service provided at this dealership. Everyone is professional, friendly, and knowledgeable. More

by nicholemnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
July 23, 2023

Problem not solved and they didn’t want to give me a loaner vehicle like the recall letter stated. My vehicle still sounds like a hellcat is in the trunk More

by Michaelallen71181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Nelson
July 21, 2023

We were very happy with our purchase process at the dealership. JJ made purchasing our Ford Ranger a positive experience. More

by rdad1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jessen, Catrina Coker
July 20, 2023

I bring my vehicle into Inver Grove Ford (where I purchased it from) for maintenance. The staff that I deal with are always prompt/friendly/and thorough. Besides, it is convenient for me getting th More

by huff394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Olson
July 19, 2023

I bought a used car at Inver Grove Ford and within one year the transmission failed. The good news was it was covered under the drive train warranty. The transmission was replace and everything is working More

by merc1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Bauer, Tom Lisle, Brett Nelson, Bryan Olson, Eric Lijewski
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