Inver Grove Ford Lincoln

My experience at the Ford dealership was very positive— Tammy, Catrina and Jim Jessen were very helpful, courteous and not too pushy— Jim was there for me every step of the way ! Tammy, Catrina and Jim Jessen were very helpful, courteous and not too pushy— Jim was there for me every step of the way ! More

The service advisor and service manager were rude and not helpful. If you voice your concerns and what you “expected” and you are matched with sarcasm and disregard. As well as very unprofessional behavior helpful. If you voice your concerns and what you “expected” and you are matched with sarcasm and disregard. As well as very unprofessional behavior with zero customer service (I could hear them talking about me and laughing at me as I left). We will NEVER return to purchase or service a vehicle at Inver Grove Ford! More

I have worked with Inver Grove since 2009 and found working with Tim Corcoran on a new vehicle to be the best experience yet. He is very knowledgeable, personable, professional, and answered all our q working with Tim Corcoran on a new vehicle to be the best experience yet. He is very knowledgeable, personable, professional, and answered all our questions. He took the time to explain little details so that we could understand. Tim is a first-class salesperson for the company. More

Everything went well very nice and willing to do what ever it tacks to make me happy with my purchase. ever it tacks to make me happy with my purchase. More

This is the 4th new Escape we have leased at IGF working with Jeff Lowell. Jeff knows our needs and works to get us an acceptable deal with a minimum of hassle. Most people dread the new car experience b with Jeff Lowell. Jeff knows our needs and works to get us an acceptable deal with a minimum of hassle. Most people dread the new car experience but we look forward to seeing Jeff, catching up, and leaving with our new car. Thanks Jeff, Finance Manager Raphael Silva and IGF! More

Great people, great experience. Will definitely purchase another car there in the future based on my first experience. Will definitely purchase another car there in the future based on my first experience. More

Dropped my 2021 Ford Bronco Sport (21K miles on it) off to have the following completed: oil change, recall and warranty completed. Indicated what I wanted via text and in the envelope with my keys because to have the following completed: oil change, recall and warranty completed. Indicated what I wanted via text and in the envelope with my keys because I dropped off early am and left keys in the drop box. Keep in mind I’ve had my 2021 Bronco Sport in other times for the same non stop squeaky breaks when turning and still not fixed. This has been an issue since the day it was purchased. Was surprised to get an invoice for over $176 for an OIL CHANGE! I would think the max cost for an oil change would be around $50. Instead tires were rotated among other things because they had to be removed to complete the warranty work - why am I paying for that when it’s under warranty. The squeak is still not fixed and by the odometer readings doesn’t appear anyone even took it for a drive to listen. Service dept says my husband authorized it - my husband says otherwise as he had called IG FORD for me because I got a text that I needed new tires on a 2021 Bronco Sport with 21k miles!!!! I am extremely disappointed in Inver Grove Ford and the charges along with being disappointed in the performance of my Bronco Sport. I have been a life long Ford owner and I will never buy another Ford again after not getting the original break issue fixed and unexpected charges at IGF. My less than 2 year old Bronco sounds like a 1985 squeaky piece of junk and has since the day I bought it. More