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Inver Grove Ford Lincoln
Inver Grove Heights, MN
381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 381 reviews
March 26, 2024
Great dealership and sales force. The appointment process and delivery were just perfect. The salesman attention to details was outstanding.. The appointment process and delivery were just perfect. The salesman attention to details was outstanding.. More
by sasabe
Employees Worked With
Jim Rued, Catrina Coker, Inver Grove Ford
March 09, 2024
Purchased a vehicle from this dealership and 32 days later the auto stop mechanism went out on it and there was an intermittent gas smell. I brought it in for repair and the told me that when they fixed later the auto stop mechanism went out on it and there was an intermittent gas smell. I brought it in for repair and the told me that when they fixed the Auto stop mechanism the intermittent gas smell would go away. Got the vehicle back and the intermittent gas smell was still there. I have since brought it back for the intermittent gas smell 3 times and it is still not fixed. I have now had the vehicle for almost 1 yr. I also brought my vehicle in for an oil change at which they told me I needed new brakes and didn't fill my fluids like they said they would. I took the vehicle to another mechanic and they said I had at least 15,000 miles left on my breaks. The service department at this dealership is awful. I will give them credit for not charging me for diagnostic fees for the appointments for trying to find the intermittent gas smell. More
by Kalylo
Employees Worked With
Jeff Lowell, Jim Rued
February 20, 2024
Brian showed us everything we ask for and gave us the info we requested. He put together several packages for us to think about and compare. Mark Baxter info we requested. He put together several packages for us to think about and compare. Mark Baxter More
by toebearkids
Employees Worked With
Brian Guze, Scott Warner
February 18, 2024
Inver Grove has been great to to work with, especially Ben Saxon. Ben has great follow up and knowledge, combined with patience and being helpful. The Finance Manager was easy and considerate to work with Ben Saxon. Ben has great follow up and knowledge, combined with patience and being helpful. The Finance Manager was easy and considerate to work with too. This is our 5th purchase with Inver Grove and it won’t be our last. More
by BG LUGGY
Employees Worked With
Ben Saxon, Catrina Coker, Inver Grove Ford
February 04, 2024
My experience at the Ford dealership was very positive— Tammy, Catrina and Jim Jessen were very helpful, courteous and not too pushy— Jim was there for me every step of the way ! Tammy, Catrina and Jim Jessen were very helpful, courteous and not too pushy— Jim was there for me every step of the way ! More
by Pkgaolson
Employees Worked With
Jim Jessen, Catrina Coker
January 07, 2024
I was greeted promptly upon entering the dealership and met a Sales rep Sean Payton) to begin discussing my interest in a used pickup truck. We sat and discussed options and began looking at a few potentia met a Sales rep Sean Payton) to begin discussing my interest in a used pickup truck. We sat and discussed options and began looking at a few potential options. More
by mkduff83
Employees Worked With
Sean Payton
December 22, 2023
The service advisor and service manager were rude and not helpful. If you voice your concerns and what you “expected” and you are matched with sarcasm and disregard. As well as very unprofessional behavior helpful. If you voice your concerns and what you “expected” and you are matched with sarcasm and disregard. As well as very unprofessional behavior with zero customer service (I could hear them talking about me and laughing at me as I left). We will NEVER return to purchase or service a vehicle at Inver Grove Ford! More
by Joe
Employees Worked With
Brett Nelson, Bryan Olson, Eric Lijewski
December 20, 2023
I have worked with Inver Grove since 2009 and found working with Tim Corcoran on a new vehicle to be the best experience yet. He is very knowledgeable, personable, professional, and answered all our q working with Tim Corcoran on a new vehicle to be the best experience yet. He is very knowledgeable, personable, professional, and answered all our questions. He took the time to explain little details so that we could understand. Tim is a first-class salesperson for the company. More
by lrwilke
Employees Worked With
Tim Corcoran
December 20, 2023
I had the best experience with Tim Corcoran at Timber Grove Ford! He helped me go from the worst car buying experience to the best. Thank you! Grove Ford! He helped me go from the worst car buying experience to the best. Thank you! More
by k.balder
Employees Worked With
Tim Corcoran-sales , Raphael Silva-finance
