Inver Grove Ford Lincoln
Inver Grove Heights, MN
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The salesman we worked with was Amar. Amar listened to The salesman we worked with was Amar. Amar listened to our wants and needs and was VERY knowledgeable, honest and thorough. He went quickly to work The salesman we worked with was Amar. Amar listened to our wants and needs and was VERY knowledgeable, honest and thorough. He went quickly to work finding us the vehicle that was perfect for us. He went out of his way to make sure the process went quickly and smoothly. We did not feel pressured at all. We felt very relaxed. We were treated with a great deal of respect by Amar as well as the entire staff. Amar made us feel totally at ease and respected. He was very efficient, knowledgeable and was to be able to read our needs and wants very well. The financial staff was very knowledgeable, respectfull, thorough and prompt as well. Our vehicle was cleaned and detailed quickly and thoroughly. And the General Sales Manager followed up quickly to make sure that we were satisfied with our service and purchase. This purchasing experience was very relaxing and pleasant. More
Put a truck on the lot with no inspection. Promised to fix it after purchase. Three trips later they stopped taking responsibility fir it! Told me they were done putting money into the problem they took fix it after purchase. Three trips later they stopped taking responsibility fir it! Told me they were done putting money into the problem they took ownership of. Sold me an after market warranty that doesn't cover everything as they say it does. Service and Sales Managers were very very rude and un helpful. When my truck was in the shop for days, I would have to call to get an update. Nobody would contact me. I love a ford, but not from Inver Grove!!!! More
Everyone took their time with us and did not make us feel rushed. Everyone listened to what our needs were and delivered us with the perfect vehicle for us. rushed. Everyone listened to what our needs were and delivered us with the perfect vehicle for us. More
I've spent a LOT of money at their service department on my truck. I quit going there for service because it was so freaking expensive. On a lark I decided to get a quote from them on front pads and rotor my truck. I quit going there for service because it was so freaking expensive. On a lark I decided to get a quote from them on front pads and rotors and I even told them that I MAY be a returning customer. Did'nt seem to matter, the quote I got was a hundred dollars MORE than the one I already had which I thought was high as well. More
When shopping for this used car, Amar went out of his way to find us a vehicle and make the transaction as smooth and hassle-free as possible. Would highly recommend Amar when purchasing your next vehicle. to find us a vehicle and make the transaction as smooth and hassle-free as possible. Would highly recommend Amar when purchasing your next vehicle. More
I had a phenomenal experience at this dealership. Despite being a 20-something buying my first car, there was no run-around. Each employee I worked with from the man showing me the SUV to each sales and fina being a 20-something buying my first car, there was no run-around. Each employee I worked with from the man showing me the SUV to each sales and finance person, was knowledgeable, took their time, treated me with respect and was friendly when explaining the different features. I did not feel rushed or pressured... and the final result was me purchasing a SUV that I absolutely love driving! More
I was so happy with my buying experience at Inver Grove Ford. Tim was excellent--very friendly, not pushy, and was obviously trying to help us find the right car for our family. We definitely received pe Ford. Tim was excellent--very friendly, not pushy, and was obviously trying to help us find the right car for our family. We definitely received personal service, and we will return to Tim and Inver Grove when we make our next purchase. We got great customer service at the time of sale, and through follow-up contacts to make sure we were completely satisfied. All through the experience, I felt that the dealership aimed for COMPLETE satisfaction. More
Cole Rosendahl was terrific. The Sync seminar was informative. The location of dealer is convenient - very near my workplace. Overall, the buying experience was very good. informative. The location of dealer is convenient - very near my workplace. Overall, the buying experience was very good. More
I rated Inver Grove Ford as GREAT on all counts because of Tim Braun. As a salesperson you can find none better. Tim is available by phone, email, or in person to answer my questions and deal with any is of Tim Braun. As a salesperson you can find none better. Tim is available by phone, email, or in person to answer my questions and deal with any issues I may have with my car, big or small. Tim goes out of his way to make sure that any service issues I may have are handled quickly and efficiently and at the same time sees to it that I'm personally comfortable whether waiting for my vehicle or in a rental. Customer service these days seems to be in deline, however, not where Tim Braun is concerned. He does it and does it right. More
I was having issues with my 2001 VW Jetta leaking power steering fluid. After riding around for a few months with the power steering fluid in my car and constantly refilling it, my friend told me about so steering fluid. After riding around for a few months with the power steering fluid in my car and constantly refilling it, my friend told me about some service work she just had done at Inver Grove Ford and told me to go there. I made an appointment and was greeted by Bryan who was welcoming and made the experience less intimidating. Although he was not sure what the problem was, he assured me they would find out and call me with the details. In a few hours Bryan called me back with the news and thank goodness they were able to fix it the same day! Minimal down time for me (thanks to the courtesy shuttle) and to my surprise, the repair didn't break my wallet. I have since taken my car back in for new brakes and added snow tires to the car to get ready for winter. I really trust the whole crew at Inver Grove Ford. More