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Inver Grove Ford Lincoln

Inver Grove Heights, MN

4.7
383 Reviews

4725 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 383 reviews

June 27, 2012

Worked with Faissal for two different cars in 2 months!!! He will go beyond anything you will expect -all to satisfy you and get you just what you need! Best Dealership in Mn, Best sales guy there too! Make More

by car4aud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
June 26, 2012

Dan was very kind and courteous to both my husand and myself I appreciated his truthfulness and all his helpful hints about the car. I would recommend him to my friends and my family. More

by Janet Cuchna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 18, 2012

We have purchased 9 Transit Connects from Inver Grove Ford. Our Salesman, Jim Rued, is fantastic to work with! We are in the service business, and quite often don't give Jim much heads up when we have a More

by Steve France
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Nelson, Jim Rued
June 08, 2012

over charge for work they don't even do.most crooked place i'v ever had the misfortune doing business with in my life. from top management to mechanics and service managers all were part of the fraud More

by timsteger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager and mechanic
Jun 08, 2012 -

Inver Grove Ford Lincoln responded

In April of 2011 we serviced your vehicle and made a mistake, but we made it right. If there is something else we can do for you, please contact me. Thank you, Brett Nelson, Service Director. (651) 554-7021.

June 02, 2012

The week before Memorial Day I agreed to purchase a 2013 Ford Explorer from Inver Grove Ford. Dan Lemmenes said they were doing a dealer trade and the vehicle I choose would be trailered back to Inver Grov More

by kbene123
Customer Service
Friendliness
Recommend Dealer
No
Jun 08, 2012 -

Inver Grove Ford Lincoln responded

I apologize for the miscommunication regarding the dealer locate service we provide, and our policy regarding a down payment before a vehicle can be traded from our dealership to another dealership, to achieve a desired vehicle. If there is anything I can do for you, please call me at 651-554-7001. Sincerely, Jerry Bauer, General Manager.

May 30, 2012

What a great team of professionals who look out for their customers! I would recommend anyone looking for a FORD to work with them. They went out of their way to be in touch throughout the process and made More

by hankwrestling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rutherford, Jim Rued
May 19, 2012

My initial visit was to see what I could get for trade in on my old Escape and what used vehicles were available. Cole listened to my "wish list" of what I was looking for and showed me both used and new More

by msgoofy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rutherford, Catrina Coker
May 17, 2012

Jason helped us with getting an extended warranty on our SUV. We then decided to buy a new truck and he was there to help us with that as well. He went above and beyond giving us options and running the num More

by wwp2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Krogerson, Al Sargent
May 07, 2012

Everyone was friendly and helpful. Catrina made all the paperwork go smoothly and quickly. Jim was knowledgeable in helping us set up the electronics. A big thanks also to Mike Saxon. More

by raykrause
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rued, Catrina Coker
Jun 08, 2012 -

Inver Grove Ford Lincoln responded

Thank you for your feedback! Michael, Jim and Catrina have worked in the automotive industry for many years, so I'm glad to hear the service from our senior experts was excellent. Thank you for your business! Kind Regards, Jerry Bauer, General Manager

May 02, 2012

When we came to pick up our new Escape, we waited in the lounge. It was very comfortable, complete with access to internet and refreshments if we wanted them. On a trip to Rochester during the first week More

by BevMeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
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