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Inver Grove Ford Lincoln
Inver Grove Heights, MN
381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 381 reviews
June 18, 2012
We have purchased 9 Transit Connects from Inver Grove Ford. Our Salesman, Jim Rued, is fantastic to work with! We are in the service business, and quite often don't give Jim much heads up when we have a Ford. Our Salesman, Jim Rued, is fantastic to work with! We are in the service business, and quite often don't give Jim much heads up when we have a vehicle need. He has always gone to great lengths to find the vehicle that meets our needs. Once he has the vehicle in his sights, he sets up the custom aspects of our vehicles so we can start generating income right away when he drops off the vehicle. I wouldn't consider going any place else for our Ford purchases. Service Department understands every hour our vehicles are being serviced, we are not able to provide service for our customers, and get the vehicle back on the road in an efficient manner. Excellent service all around. More
by Steve France
Employees Worked With
Brett Nelson, Jim Rued
June 08, 2012
over charge for work they don't even do.most crooked place i'v ever had the misfortune doing business with in my life. from top management to mechanics and service managers all were part of the fraud place i'v ever had the misfortune doing business with in my life. from top management to mechanics and service managers all were part of the fraud. More
by timsteger
Employees Worked With
Service manager and mechanic
June 02, 2012
The week before Memorial Day I agreed to purchase a 2013 Ford Explorer from Inver Grove Ford. Dan Lemmenes said they were doing a dealer trade and the vehicle I choose would be trailered back to Inver Grov Ford Explorer from Inver Grove Ford. Dan Lemmenes said they were doing a dealer trade and the vehicle I choose would be trailered back to Inver Grove. I specifically told Dan that I was getting rid of my vehicle on Thursday, May 31 so I would need to pick up my new vehicle that same day or Friday, June 1st. He said that was no problem. I called him on Wednesday, May 30th and he said the other dealer was still deciding which car they would trade, but he never indicated there was a problem on picking up my new vehicle on Thursday or Friday. I called Dan to find out when I could pick up my new vehicle. He called me back and said the other dealer sold it. Dan said he would try to find another one for me. When I said I wanted to talk to my husband to figure what we should do, Dan's curt response was, "I thought you told me he didn't care which vehicle you get??" Like I wasn't suppose to talk to my husband about this predicament Dan put us in! I reminded Dan that I was very specific that I needed the new vehicle on Thursday or Friday since I was getting rid of my other vehicle Thursday morning. I told him I would've waited to get rid of my vehicle if I knew there was a problem on the trade. He just didn't care! Funny thing is, I had another dealer check the stock number on the vehicle that was "on hold" for me and it was sold earlier that week. Dan dropped the ball big time and didn't even care how it affected me. I would never recommend using him to purchase a car. More
by kbene123
May 30, 2012
What a great team of professionals who look out for their customers! I would recommend anyone looking for a FORD to work with them. They went out of their way to be in touch throughout the process and made customers! I would recommend anyone looking for a FORD to work with them. They went out of their way to be in touch throughout the process and made me feel comfortable the whole time. More
by hankwrestling
Employees Worked With
Ed Rutherford, Jim Rued
May 19, 2012
My initial visit was to see what I could get for trade in on my old Escape and what used vehicles were available. Cole listened to my "wish list" of what I was looking for and showed me both used and new on my old Escape and what used vehicles were available. Cole listened to my "wish list" of what I was looking for and showed me both used and new options. He was very helpful in explaining the V6 vs the 4 cylinder Escape. With his help I was able to get the vehicle I wanted, at the price I was looking for, and more options than I thought I would get for the amount of payment I wanted. Ed was very helpful also. He helped get my phone set up with the Sync and helped get all my stuff out of my old vehicle. Catrina was great and made the financing process a breeze! She explained the Maintenance Plan and I am so glad I opted for it. I was also able to attend the Maintenance/Sync class they offer. That was very informative! Thank you Inver Grove Ford!! More
by msgoofy2
Employees Worked With
Ed Rutherford, Catrina Coker
May 17, 2012
Jason helped us with getting an extended warranty on our SUV. We then decided to buy a new truck and he was there to help us with that as well. He went above and beyond giving us options and running the num SUV. We then decided to buy a new truck and he was there to help us with that as well. He went above and beyond giving us options and running the numbers that were best for our family. He got us a truck we love at a great price. Thanks to Al too, for filling in one evening when Jason was not available. Both great guys. Thanks for the help! Sherri and Andy S. More
by wwp2005
Employees Worked With
Jason Krogerson, Al Sargent
May 07, 2012
Everyone was friendly and helpful. Catrina made all the paperwork go smoothly and quickly. Jim was knowledgeable in helping us set up the electronics. A big thanks also to Mike Saxon. paperwork go smoothly and quickly. Jim was knowledgeable in helping us set up the electronics. A big thanks also to Mike Saxon. More
by raykrause
Employees Worked With
Jim Rued, Catrina Coker
May 02, 2012
When we came to pick up our new Escape, we waited in the lounge. It was very comfortable, complete with access to internet and refreshments if we wanted them. On a trip to Rochester during the first week lounge. It was very comfortable, complete with access to internet and refreshments if we wanted them. On a trip to Rochester during the first week of owning our new vehicle resulted in excellent mileage and provided a very comfortable ride! Service by our salesman was excellent! By the time we were through closing our transaction, he felt like a part of our family! He was extremely helpful and answered many questions about new equipment on our vehicle. Looking forward now to attending classes in a couple of weeks to learn even more! Great service, great vehicle, great people! More
by BevMeyer
Employees Worked With
Faissal Bouanane
April 30, 2012
We had a great experience leasing a 2012 F150. Jim Rued made it easy and explain every step along the way. He made sure the gas tank was full and was very clean before I could leave. He made sure to call m made it easy and explain every step along the way. He made sure the gas tank was full and was very clean before I could leave. He made sure to call me for a follow up. So I would say if you like a sale person that goes above and beyond, please ask for Jim Rued. I would buy from Inver Grove Ford Lincoln again. More
by mhfd48
Employees Worked With
Jim Rued
April 28, 2012
Inver Grove Ford was fantastic to work with, I enjoyed my experience with my sales rep, Dan Lemmenes. He was professional, patient, knowlegable and most importantly NOT into high pressure sales. I appreciate experience with my sales rep, Dan Lemmenes. He was professional, patient, knowlegable and most importantly NOT into high pressure sales. I appreciated the time he spent showing me the various features of the car. I would highly recommend Inver Grove Ford and Dan Lemmenes. More
by morganjulian
Employees Worked With
Dan Lemmenes
