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Inver Grove Ford Lincoln
Inver Grove Heights, MN
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 378 reviews
July 12, 2012
I cannot be happier with the purchase of my new truck. They were highly professional, and made the entire experience great. I would not hesitate to recommend these guys to any vehicle buyer. Also, buying They were highly professional, and made the entire experience great. I would not hesitate to recommend these guys to any vehicle buyer. Also, buying a new auto can be a little stressful , but they made it very relaxing and we actually had a little fun during the process. No buyer remorse or regret, just an outstanding experience . More
by Theonetug
July 09, 2012
Honest direct responsive knowledgeable courteous Honest direct responsive knowledgeable courteous sense of humor great perspectives on needs of customers patience sophistication low keyed, n Honest direct responsive knowledgeable courteous sense of humor great perspectives on needs of customers patience sophistication low keyed, no pressure put on customers personable, friendly More
by bourges
July 05, 2012
I have utilized this dealership for the last 10 years and have now purchased my 5th Ford Escape. The quality of the Ford Escape and the professionalism and courtesy of their internet sales manager, Ed Ruthe have now purchased my 5th Ford Escape. The quality of the Ford Escape and the professionalism and courtesy of their internet sales manager, Ed Rutherford, are the reasons I will continue to work with them on any new vehicles. The Service department is also very courteous and helpful with any issues I have encountered over the last 10 years. More
by joschwartz
Employees Worked With
Ed Rutherford, Ed Rutherford
July 02, 2012
Dan Lemmenes demonstrated 2 things which will bring me back to Inver Grove Ford and him. 1. Honest, friendly, personalized customer service "from the heart". No question went unanswered and we left feel back to Inver Grove Ford and him. 1. Honest, friendly, personalized customer service "from the heart". No question went unanswered and we left feeling that we made a good decision in purchasing this vehicle and were confident in how to operate the options. 2. Demonstrates the Ford brand in every way. I am in the customer service industry and recognize what it takes to be the brand. Dan knows the product, features and benefits. He also understands the importance of making a connection with the customer. My applause to you and Dan! More
by dmgd1956
June 27, 2012
Worked with Faissal for two different cars in 2 months!!! He will go beyond anything you will expect -all to satisfy you and get you just what you need! Best Dealership in Mn, Best sales guy there too! Make He will go beyond anything you will expect -all to satisfy you and get you just what you need! Best Dealership in Mn, Best sales guy there too! Make sure you ask for him! More
by car4aud
Employees Worked With
Faissal Bouanane
June 26, 2012
Dan was very kind and courteous to both my husand and myself I appreciated his truthfulness and all his helpful hints about the car. I would recommend him to my friends and my family. myself I appreciated his truthfulness and all his helpful hints about the car. I would recommend him to my friends and my family. More
by Janet Cuchna
June 18, 2012
We have purchased 9 Transit Connects from Inver Grove Ford. Our Salesman, Jim Rued, is fantastic to work with! We are in the service business, and quite often don't give Jim much heads up when we have a Ford. Our Salesman, Jim Rued, is fantastic to work with! We are in the service business, and quite often don't give Jim much heads up when we have a vehicle need. He has always gone to great lengths to find the vehicle that meets our needs. Once he has the vehicle in his sights, he sets up the custom aspects of our vehicles so we can start generating income right away when he drops off the vehicle. I wouldn't consider going any place else for our Ford purchases. Service Department understands every hour our vehicles are being serviced, we are not able to provide service for our customers, and get the vehicle back on the road in an efficient manner. Excellent service all around. More
by Steve France
Employees Worked With
Brett Nelson, Jim Rued
June 08, 2012
over charge for work they don't even do.most crooked place i'v ever had the misfortune doing business with in my life. from top management to mechanics and service managers all were part of the fraud place i'v ever had the misfortune doing business with in my life. from top management to mechanics and service managers all were part of the fraud. More
by timsteger
Employees Worked With
Service manager and mechanic
June 02, 2012
The week before Memorial Day I agreed to purchase a 2013 Ford Explorer from Inver Grove Ford. Dan Lemmenes said they were doing a dealer trade and the vehicle I choose would be trailered back to Inver Grov Ford Explorer from Inver Grove Ford. Dan Lemmenes said they were doing a dealer trade and the vehicle I choose would be trailered back to Inver Grove. I specifically told Dan that I was getting rid of my vehicle on Thursday, May 31 so I would need to pick up my new vehicle that same day or Friday, June 1st. He said that was no problem. I called him on Wednesday, May 30th and he said the other dealer was still deciding which car they would trade, but he never indicated there was a problem on picking up my new vehicle on Thursday or Friday. I called Dan to find out when I could pick up my new vehicle. He called me back and said the other dealer sold it. Dan said he would try to find another one for me. When I said I wanted to talk to my husband to figure what we should do, Dan's curt response was, "I thought you told me he didn't care which vehicle you get??" Like I wasn't suppose to talk to my husband about this predicament Dan put us in! I reminded Dan that I was very specific that I needed the new vehicle on Thursday or Friday since I was getting rid of my other vehicle Thursday morning. I told him I would've waited to get rid of my vehicle if I knew there was a problem on the trade. He just didn't care! Funny thing is, I had another dealer check the stock number on the vehicle that was "on hold" for me and it was sold earlier that week. Dan dropped the ball big time and didn't even care how it affected me. I would never recommend using him to purchase a car. More
by kbene123
