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Inver Grove Ford Lincoln

Inver Grove Heights, MN

4.7
383 Reviews

4725 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 383 reviews

July 21, 2012

Reed did everything he could to answer our questions and find for us the car and features we wanted. He was extremely pleasant and helpful. Catrina explained the financing and warranty information very More

by ntbray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catrina Coker
Jul 26, 2012 -

Inver Grove Ford Lincoln responded

Thank you for the positive review! Reed is a new sales representative at Inver Grove Ford Lincoln, and we couldn't be more pleased with his positive attitude and his ability to put the customer first. We look forward to seeing you at the next New Owner's Clinic! - Jerry Bauer, General Manager

July 19, 2012

We just purchased our second car from Inver Grove Ford. We purchased a car there 15 years ago and just traded in that vehicle for our new Ford Focus. This dealership is customer focused and goes the extra More

by augie52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
July 17, 2012

I looked on the Internet for the car I wanted. I went to Inver Grove Ford and ran into Dan Bell. He was nice, friendly, not pushy at all and listened to me and the things I wanted to get accomplished. I fee More

by Keith Malbrue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Bell
July 13, 2012

Overall great customer service, they are genuinely there to help you purchase a vehicle. They were very receptive to my wishes regarding what vehicle I wanted to buy. This is the 2nd vehicle we have bought More

by blsafe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Warner
July 13, 2012

Ed was great. He went out of his way to fix a minor problem with the car. He was always friendly and available when I had concerns or questions. More

by ann godfrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rutherford, Ed Rutherford
July 12, 2012

I cannot be happier with the purchase of my new truck. They were highly professional, and made the entire experience great. I would not hesitate to recommend these guys to any vehicle buyer. Also, buying More

by Theonetug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 09, 2012

Honest direct responsive knowledgeable courteous Honest direct responsive knowledgeable courteous sense of humor great perspectives on needs of customers patience sophistication low keyed, n More

by bourges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 09, 2012

Friendly sales team, good follow-through. I was given explanations for every step of the sales process, which made me very comfortable spending all that money! More

by Tmcbride5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 05, 2012

I have utilized this dealership for the last 10 years and have now purchased my 5th Ford Escape. The quality of the Ford Escape and the professionalism and courtesy of their internet sales manager, Ed Ruthe More

by joschwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rutherford, Ed Rutherford
Jul 09, 2012 -

Inver Grove Ford Lincoln responded

Thank you for posting such a great review! We look forward to serving you for many more years to come! Thank you for your continued business. -Jerry Bauer, General Manager

July 02, 2012

Dan Lemmenes demonstrated 2 things which will bring me back to Inver Grove Ford and him. 1. Honest, friendly, personalized customer service "from the heart". No question went unanswered and we left feel More

by dmgd1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 09, 2012 -

Inver Grove Ford Lincoln responded

Thank you for providing feedback about your experience with Inver Grove Ford Lincoln and Dan Lemmenes. We strive for no less than 100% customer satisfaction, so we're glad to hear you had a great experience. Thank you for the support and business, we really appreciate it. -Jerry Bauer, General Manager

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