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Inver Grove Ford Lincoln
Inver Grove Heights, MN
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Colleen Simons was awesome to work with. During a busy week, she took the time to give us information about several vehicles and helped us choose one that was right for us. She was very thorough and effi week, she took the time to give us information about several vehicles and helped us choose one that was right for us. She was very thorough and efficient. We thank her for helping us in this decision. Thank you! More
Dan Lemmenes was very responsive with my pricing questions and after the sale took the time the help me set up my truck and answer any questions. He made sure I knew how everything worked and made questions and after the sale took the time the help me set up my truck and answer any questions. He made sure I knew how everything worked and made sure that I knew I could call him directly with any future questions. Everyone else we talked to at the dealership was very nice and helpful. There was no pressure to buy anything and all the details (loan, maintenance, warranty, etc) were explained very clearly. I'm looking forward to bringing my truck in for service. More
My husband and I had a wonderful experience at Inver Grove Ford. Not only did I receive assistance from at least five employees, but I also felt that each of them remembered who I was and why I was ther Grove Ford. Not only did I receive assistance from at least five employees, but I also felt that each of them remembered who I was and why I was there each time I visited. When I needed a small fix on my car, they were ready and willing to schedule an appointment in order to get everything done quickly and within my busy schedule. Out of the three or four dealerships I had looked at, Inver Grove was the only one who offered a compromise when it came to a final price. That made the decision to go with Inver Grove an easy one. This is the first time I have bought a new car, and it was a huge decision. I was very nervous and apprehensive about the whole situation. Cole Rosendahl completely put my mind at ease and helped me every step of the way. The other employees I worked with were very helpful as well. I was amazed at how often Cole was willing to take time out of his busy schedule to answer my questions, big or small. More
I was very tentative when coming in to look for a used vehicle. I had recently gone through bankruptcy, had no cosigner, and not much of a down payment. Jason was more than confident that he could put m vehicle. I had recently gone through bankruptcy, had no cosigner, and not much of a down payment. Jason was more than confident that he could put me into the vehicle i was looking for and he did just that. I walked out feling very happy about my purchase and the way I was treated from the moment I stepped in the doors. Danielle, whom assisted Jason, was so encouraging and friendly when speaking to her on the phone and has been a pleasure to follow up with after the sale. These two Inver Grove Ford employees are some of the best in the business. I am 50 years old and have dealt with many dealerships in the past and Inver Grove Ford, Danielle and Jason have been, by far, the I've ever had the privelage of working with. Tim More
I want to take this opportunity to express my appreciation for the tremendous work that Hector did in taking care of everything throughout my 2012 Focus purchase experience. This is the third ca appreciation for the tremendous work that Hector did in taking care of everything throughout my 2012 Focus purchase experience. This is the third car I have bought from Inver Grove Ford and this by far has been the best experience. Hector went out of his way from the first day that I met him to answer questions and work with me. He was very patient, knowledgeable, personable, and most of all.........totally up front and honest. I have never had a bad experience with Ford but Hector's representation of the company will be the reason I stick with it! More
First visit with Tom was so helpful in telling us all about your product. Never have purchased a ford product before. He spent time with us and was very attentive to our questions,and answered them with about your product. Never have purchased a ford product before. He spent time with us and was very attentive to our questions,and answered them with patience. We returned 5 days later after reviewing the information we received. Tom turned us over to Hector who was so patient with us and our quetions. We purchased a 2013 Escape with NO Problems or pressure from either gentleman. Unfortunley recall was in the picture. No fault of either of these two people. I believe when this is worked out we will be very happy with our purchase. Your sales people give sales a new outlook with there consideration for customers. Ken & Judy McNamara More
Scott is an excellent salesman. He took the time to answer all of my questions till I was satisfied. From start to finish it was a great overall buying expeirence. I highly recommend seeing him! answer all of my questions till I was satisfied. From start to finish it was a great overall buying expeirence. I highly recommend seeing him! More
Jim spent a substantial amount of time locating the color and equipment on the focus I purchased. hector assisted Jim follow up on delivery while Jim was on vacation. It was a pleasure to work with bot color and equipment on the focus I purchased. hector assisted Jim follow up on delivery while Jim was on vacation. It was a pleasure to work with both! More
Reed did everything he could to answer our questions and find for us the car and features we wanted. He was extremely pleasant and helpful. Catrina explained the financing and warranty information very find for us the car and features we wanted. He was extremely pleasant and helpful. Catrina explained the financing and warranty information very thoroughly. She was very knowledgeable and pleasant. More
We just purchased our second car from Inver Grove Ford. We purchased a car there 15 years ago and just traded in that vehicle for our new Ford Focus. This dealership is customer focused and goes the extra We purchased a car there 15 years ago and just traded in that vehicle for our new Ford Focus. This dealership is customer focused and goes the extra mile to provide the ultimate in customer service. Their service department is first rate. Every step of the sales process was thoroughly explained by Faissal Bouanane. He was extremely professional and we loved working with him. We will definitely return More