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Inver Grove Ford Lincoln
Inver Grove Heights, MN
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Faissal did a terrific job when I went to Inver Grove Ford to purchase my vehicle. He took his time to answer questions and waited until after the dealership was closed to finalize the purchase. Ford to purchase my vehicle. He took his time to answer questions and waited until after the dealership was closed to finalize the purchase. More
Reed was simply spectacular. He was able to understand my needs and wishes and worked diligently to find me a new ride that would keep me happy. His service and attention to detail was remarkable. Thanks to needs and wishes and worked diligently to find me a new ride that would keep me happy. His service and attention to detail was remarkable. Thanks to everyone at the Inver Grove Ford Team for a great experience! More
One of the best dealerships I have ever been too. One of the best dealerships I have ever been too. Dan Bell is an excellent sales person who took the time to understand my needs. He and his man One of the best dealerships I have ever been too. Dan Bell is an excellent sales person who took the time to understand my needs. He and his manager, Tom Lisle, worked with me to offer a fair deal that I felt good about signing on the dotted line for. The finance person I worked with, Catrina Coker, found a better finance rate than I had been able to and there was no high pressure sales tactics regarding options or extended warranties. Again a better than usual experience with that as well. (Thank you Dan, Tom and Catrina!) Too many times, once you drive off the lot that's the last time you'll hear from the dealership. Not with Inver Grove Ford Lincoln. I received follow-up from Dan, and Tom confirming I was happy with the service I'd received and to ask if I had any questions. Their Business Development Manager, Kristine Steinbruckner, had set up a Saturday morning class, which I was told is a regular event at this dealership, so you can meet the service department and have any questions about your vehicle or Sync answered. It was very helpful and you could tell the service department took pride in what they do. This might be the first dealership I'll actually go to for oil changes because they offer a shuttle to drop you at work. More
We felt very comfortable with our sales representative, we believe he would do anything for us. He was straight to the point and no smoking mirrors, what you saw, was what you get. We will definitely buy a we believe he would do anything for us. He was straight to the point and no smoking mirrors, what you saw, was what you get. We will definitely buy another car from Inver Grove Ford. More
Terrific staff to work with! These guys know their stuff. They do not pressure you into decision making. This is the first vehicle I have purchased at this dealership. I own 2 Taurus and 1 F350. A stuff. They do not pressure you into decision making. This is the first vehicle I have purchased at this dealership. I own 2 Taurus and 1 F350. All my vehicles will be going to this dealership for maintenance and work. More
Scott was very supportive, but never pushy. He went out of the way to meet our time schedule. He went to see his son play in a football game at the same time that we had a commitment, but he returned afte of the way to meet our time schedule. He went to see his son play in a football game at the same time that we had a commitment, but he returned afterwards to help us finalize our purchase. He presented several options that met our goals, and again was never pushy. More
I have leased cars for several years from Inver Grove Ford. Ed Rutherford has made the last two leases so-o-o easy! He is knowledgeable and very helpful. The car was clean, serviced, and ready to g Ford. Ed Rutherford has made the last two leases so-o-o easy! He is knowledgeable and very helpful. The car was clean, serviced, and ready to go by the time the paperwork was completed. And, I love my new Focus with SYNC!! More
Ed was great. Personalized, flexible and willing to help make the deal work. I am hoping my next 3 years on lease go as smooth as expected so that I can shop again in the future. make the deal work. I am hoping my next 3 years on lease go as smooth as expected so that I can shop again in the future. More
Jim is an amazing salesman, I am the THIRD person in my family in the last year that has purchased a car from him. He is really laid back, doesn't force anything on you, listens to you and finds you exactl family in the last year that has purchased a car from him. He is really laid back, doesn't force anything on you, listens to you and finds you exactly what you want. He goes above and beyond to make sure that everything is exactly the way you want it, and if it isn't up to your expectations, he won't let you leave until your expectations are met. Catrina is also wonderful and knows everything about financing and then some. I would recommend IGH Ford to anyone who is considering buying new or used, you walk in as a customer and walk out as family with these people. They genuinely care and the way they go about business reflects it. More
I was kind of planning on purchasing a newer vehicle and I was kind of planning on purchasing a newer vehicle and after looking on the Internet, I knew I was going to purchase another Escape. My 2002 Escap I was kind of planning on purchasing a newer vehicle and after looking on the Internet, I knew I was going to purchase another Escape. My 2002 Escape had 165,000 miles on it, and needed to be serviced for a recall. After leaving the service bay, on this late Friday afternoon, we llooked through the lot and found 1 car that had everything I wanted! Dan came out to chat with us, let us take it for test drive, and then stayed late closing the deal. He was very knowledgeable and patient with all of my questions. I felt confident in the sales price and trade-in value I was given. Over the years, I have purchased 5+ vehicles from this dealership, and have been treated with respect and fairness every time. Dan is a great person to work with, and I will refer my friends and family to him for their purchases. More