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Inver Grove Ford Lincoln

Inver Grove Heights, MN

4.7
383 Reviews

4725 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 383 reviews

May 27, 2013

Before buying a new car I did my research online and found what I thought would be a great dealer for me. As soon as I stepped in the door at Inver Grove Lincoln Ford I was greeted with excellent custom More

by dani2013Focus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Jessen
Jun 04, 2013 -

Inver Grove Ford Lincoln responded

Hello Dani2013Focus, Thank you for taking the time to leave feedback for our dealership. We are happy to hear that you were given excellent customer service from the time you walked into the dealership, until the time you walked out, as that is what we strive for! We are proud that you chose Inver Grove Ford Lincoln for your purchase and that Jim was able to provide you with professional consultation throughout your experience with our dealership. Thank you again for your patronage and we look forward to serving your future automotive needs!

May 25, 2013

My husband and I were very disappointed in the customer service of the Sales Manager. We were told we were getting a certain amount for our trade and it was included in the discounts taken off of the vehic More

by ajorne0321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RJ Johnson
May 22, 2013

From the minute I inquired online about a vehicle I was interested in I received timely and professional assistance! Great people, service and overall experience. More

by smcneil1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rutherford, Jason Krogerson
Jun 04, 2013 -

Inver Grove Ford Lincoln responded

Hello Smcneil1, Thank you for taking the time to share your experience with our dealership. We are pleased to hear that we were able to provide professional help in a timely manner to assist you in your purchasing experience. Thank you again, and we look forward to serving your any of your automotive needs as they arise.

May 22, 2013

I received a offer from capital one and I was unsure it was a valued offer. Jason was quick to respond to my email and was very friendly. Jason made the decision to buy my new car easy. Jessica More

by jess321mn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Krogerson
Jun 04, 2013 -

Inver Grove Ford Lincoln responded

Hello Jess321mn, Greeting from Inver Grove Ford Lincoln! Thank you for taking the time to share your experience with our dealership. We are pleased to hear that Jason was able to provide you prompt and helpful assistance! Thank you for choosing Inver Grove Ford Lincoln and we look forward to serving all of your future automotive needs!

May 16, 2013

Inver Grove Ford Lincoln did an outstanding job helping me get a new car. They were quick and could answer any questions I asked. The sales people are very friendly and are making sure you get what you ord More

by emmysaxon15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Saxon, Catrina Coker
May 17, 2013 -

Inver Grove Ford Lincoln responded

Hi emmysaxon15, Thank you for the kind review of Inver Grove Ford Lincoln! We are pleased to hear that we were able to assist you and all of your needs throughout the buying process. Thank you again for your patronage and we look forward to serving you again for all of your automotive needs!

May 14, 2013

My husband and I purchased an Explorer a few years ago & came back and purchased a new Edge. Every one was very easy to work with. Especially Matt Westberg who we purchased both vehicles through. We wi More

by Ruby0513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catrina Coker, RJ Johnson
May 17, 2013 -

Inver Grove Ford Lincoln responded

Hello Ruby0513, Thank you for choosing Inver Grove Ford Lincoln once again! We are pleased to hear that we that buying the Edge, was a positive experience. We hope you enjoy your vehicle and we look forward to seeing you again!

May 11, 2013

Jeff was great to work with. Approached me right away and did not apply ANY pressure to buy. He answered all of my questions and was very fair throughout the whole process. He was friendly and was great abou More

by noeysmommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lowell, Catrina Coker
May 17, 2013 -

Inver Grove Ford Lincoln responded

Hello noeysmommy, Thank you for choosing Inver Grove Ford Lincoln! We are pleased to here that you had a comfortable buying experience and that we were able to assist you in a timely manner! Thank you again for your patronage and we look forward to serving you again for all of your automotive needs.

May 06, 2013

We went to several dealerships over time and stayed at yours because of the low-key approach Kevin gave us. He was not pushy, let us take our time, answered all our questions, made suggestions and explai More

by jemd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2013 -

Inver Grove Ford Lincoln responded

Hello jemd, Thank you for taking the time to provide us with feedback! We are pleased to hear that Mr. Pfeiffer provided you with exceptional customer service. We hope you enjoy your new vehicle! Thank you again for your patronage and we look forward to serving you again for all of your automotive needs.

May 02, 2013

I have bought several vehicles from Inver Grove Ford. The reason I keep going back to them is our salesperson, Jeff Kleiber. I've been working with Jeff for about 10 years in purchasing vehicles for the comp More

by jraderjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Kleiber
May 17, 2013 -

Inver Grove Ford Lincoln responded

Hello jraderjr, Thank you so much for continually choosing Inver Grove Ford Lincoln as your dealership of choice. We are very happy to hear that Mr.Kleiber has provided you with high level customer service year after year. We hope you enjoy your new Ford Focus Titanium! Thank you again for your continued patronage and we look forward to serving you again for all of your automotive needs!

May 01, 2013

Great car buying experience the vehicle was ready to go when promised, Jeff Kleiber explained all of the features before leaving the dealership. Would recommend any to see Jeff and Inver Grove Ford when b More

by yipers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Emick, Jeff Kleiber
May 17, 2013 -

Inver Grove Ford Lincoln responded

Hello yipers, Thank you for choosing Inver Grove Ford Lincoln! We are happy to hear that Mr. Kleiber was able to provide you with excellent customer service during your buying experience! Thank you again for your continued patronage and we look forward to serving you again for all of your automotive needs!

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