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Inver Grove Ford Lincoln
Inver Grove Heights, MN
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This is the third time in my life that I have bought a brand new car. It was by far the easiest and best experience so far. Ed Rutherford was great to work with. brand new car. It was by far the easiest and best experience so far. Ed Rutherford was great to work with. More
Went to the dealer to get a oil change on my 2012 Ford Escape. As I was waiting Scott Werner asked if I needed anything and I explained would like to see the 2014 Ford Escapes. Scott was friendly, honest Escape. As I was waiting Scott Werner asked if I needed anything and I explained would like to see the 2014 Ford Escapes. Scott was friendly, honest and not pushy. He answered all my questions and after I purchased my new 2014 Ford Escape he gave me a tutorial on my new Escape. I would highly recommend Scott to friends and Family. I also want to say how helpful Megan Fa.rley was at explaining my Sync and other technology products my Escape has More
over all every thing was great. needs larger show room. guest chairs could be cleaned up. do not think contract worker should sale after products should be done by parts or service. I feel they stiff the c guest chairs could be cleaned up. do not think contract worker should sale after products should be done by parts or service. I feel they stiff the customer to make there money and if they work part time not around when you need them. Would go back to dealer ship anytime very impressed withe Ford product Thank You Tom Charley More
We have bought several vehicles from another dealership owned by a friend, so it was a little out of our comfort zone to purchase from a 'stranger' dealership. Fortunately with the professionalism and sev owned by a friend, so it was a little out of our comfort zone to purchase from a 'stranger' dealership. Fortunately with the professionalism and several points of contact with Meghan Farley, we were matched with a great salesman, "Triple J" who exceeded our expectations and delivered our vehicles (yes, we purchased 2!) with a genuine smile. We are very happy with our vehicles and our experience overall. The incentives that Inver Grove Ford offer are unbeatable (warranties, etc.)! I would recommend this dealership to those wary of them or otherwise. Hassle free. More
Excellent service, Scott Warner was a great salesperson, not pushy, down to earth, friendly, had all the figures for the new car. Scott had the car ready for us on Monday. When we picked it up he explained not pushy, down to earth, friendly, had all the figures for the new car. Scott had the car ready for us on Monday. When we picked it up he explained the features on the car. Very informative. I would highly refer Scott to my friends when they want an car. I will see Scott in three years when we want to trade. The finance dept. was excellent and explained everything. The dealership was very friendly and accommodating. More
I was very happy with the quality of service provided on my recent visit to Inver Grove Ford. I would recommend the dealership to anybody, and thank you for making my first experience with a new car so spe my recent visit to Inver Grove Ford. I would recommend the dealership to anybody, and thank you for making my first experience with a new car so special. More
Dan was very engaging and informative on the two visits to the dealership. He showed what they had available in the class of vehicle that I was interested in purchasing. Both my wife and myself were very h to the dealership. He showed what they had available in the class of vehicle that I was interested in purchasing. Both my wife and myself were very happy to have dealt with Dan as our last experience at a Luther dealership would have yielded all "1's" on this survey. More
I was having car issues and I put in an inquiry on the website. Matt contacted me that same day, and he reassured me that everything was going to be okay. I called on Saturday and he said to come on in we website. Matt contacted me that same day, and he reassured me that everything was going to be okay. I called on Saturday and he said to come on in we will help you. I got there and I was hesitant thinking this was just another "sales pitch" Matt talked with Jason and they actually took the time and cared about me. Every dealership I have ever went to I was just seen as a dollar sign walking. They actually care about people. I drove out of there with a 2008 Toyota! I will refer everyone I know there. Thank you Matt and Jason! More
I had scheduled recall service for the fleet vehicle assigned to me by the company where I work. On the day of the appointment it became obvious that something had gone wrong as no part had been ordere assigned to me by the company where I work. On the day of the appointment it became obvious that something had gone wrong as no part had been ordered to perform the recall. Eric took charge of the situation, explained the steps that were going to necessary, made sure that the part was ordered and that I was contacted when it arrived. All the way through the entire process he was courteous and friendly and turned what would most people would consider a negative service event into a positive one. I had been considering buying a used vehicle from one of the local independent dealers, but instead returned the next day and purchased my vehicle from Inver Grove Ford. More