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Inver Grove Ford Lincoln

Inver Grove Heights, MN

4.7
382 Reviews

4725 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 382 reviews

December 26, 2013

This is the third time in my life that I have bought a brand new car. It was by far the easiest and best experience so far. Ed Rutherford was great to work with. More

by grymir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rutherford
Mar 03, 2014 -

Inver Grove Ford Lincoln responded

Hello Grymir, Thank you for taking the time to leave feedback on our dealership! WOW, We are so proud that you have chosen to purchase a vehicle from us for the third time! We are also very happy that we were able to meet your needs and that our team was great to work with. Thank you for choosing Inver Grove Ford Lincoln once again, and we look forward to serving any of your future automotive needs.

December 21, 2013

Went to the dealer to get a oil change on my 2012 Ford Escape. As I was waiting Scott Werner asked if I needed anything and I explained would like to see the 2014 Ford Escapes. Scott was friendly, honest More

by vegasjk16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Warner
Mar 03, 2014 -

Inver Grove Ford Lincoln responded

Hello Vegasjk16, Thank you for taking the time to leave feedback on our dealership. We are so happy that you chose to purchase a new 2014 Ford Escape during your recent visit! We are very proud that our team took care of each of your needs and that you drove away comfortable with your brand new vehicle! Thank you for choosing Inver Grove Ford Lincoln and we look forward to seeing you again soon!

December 20, 2013

over all every thing was great. needs larger show room. guest chairs could be cleaned up. do not think contract worker should sale after products should be done by parts or service. I feel they stiff the c More

by dianeLiberty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Liberty, Tom Lisle, Scott Warner
Mar 03, 2014 -

Inver Grove Ford Lincoln responded

Mr. Charley, Thank you for taking the time to leave feedback on our dealership. We appreciate your honest comments and advice regarding our current business practices. Thank you for choosing to do business with Inver Grove Ford Lincoln and we look forward to serving any of of your future automotive needs!

December 08, 2013

We have bought several vehicles from another dealership owned by a friend, so it was a little out of our comfort zone to purchase from a 'stranger' dealership. Fortunately with the professionalism and sev More

by Jpelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Emick, Jim Jessen
Dec 13, 2013 -

Inver Grove Ford Lincoln responded

Hi Jpelt, Thank you for taking the time to leave feedback on our dealership! We are so happy that you gave Inver Grove Ford Lincoln the opportunity to serve you, and we are proud that our team was able to exceed your expectations! We truly value you beyond a just a customer and we are happy to read that your experience has reflected this. Thank you again for your kind feedback and for choosing our dealership and we look forward to serving any of your future automotive needs!

November 26, 2013

Excellent service, Scott Warner was a great salesperson, not pushy, down to earth, friendly, had all the figures for the new car. Scott had the car ready for us on Monday. When we picked it up he explained More

by south234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Warner
Dec 13, 2013 -

Inver Grove Ford Lincoln responded

Hi South234, Thank you for taking the time to leave feedback on our dealership! We are happy to read that Scott provided you with the excellent customer service that you deserved and that our finance department did an excellent job of explaining everything! We look forward to seeing you again and serving all of your future automotive needs!

November 14, 2013

I bought a new cell phone and Megan paired it to my 2008 Ford Explorer Sync. She did it quickly and very proficiently. EXCELLENT SERVICE! More

by rjmuhich
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Nov 18, 2013 -

Inver Grove Ford Lincoln responded

Hello Rjmuhich, Thank you for taking the time to review Inver Grove Ford Lincoln! We are so happy that Meghan provided you with the excellent and proficient service that you deserved! Thank you again for choosing Inver Grove Ford Lincoln and we look forward to serving any and all of your future automotive needs!

November 02, 2013

I was very happy with the quality of service provided on my recent visit to Inver Grove Ford. I would recommend the dealership to anybody, and thank you for making my first experience with a new car so spe More

by howpeaches123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 18, 2013 -

Inver Grove Ford Lincoln responded

Hello Howpeaches123, Thank you for taking the time to leave feedback on our dealership. Thank you for the all 5 STAR review as well!! We are so happy that you chose Inver Grove Ford Lincoln to make your first new car purchase, and we are proud to have made the experience a special one! Thank you again for choosing Inver Grove Ford Lincoln and we look forward to serving all of your future automotive needs!

October 27, 2013

Dan was very engaging and informative on the two visits to the dealership. He showed what they had available in the class of vehicle that I was interested in purchasing. Both my wife and myself were very h More

by terence.davenport.54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2013 -

Inver Grove Ford Lincoln responded

Hello Terence, Thank you for taking the time to leave feedback on our dealership! We are very happy that Mr. Bell was able assist you in finding the perfect vehicle. We truly strive to provide you, our customers the absolute best customer experience possible and we enjoy feedback like yours letting us know that we have accomplished our goal. Thank you for choosing Inver Grove Ford Lincoln and we look forward to serving all of your future automotive needs!

October 27, 2013

I was having car issues and I put in an inquiry on the website. Matt contacted me that same day, and he reassured me that everything was going to be okay. I called on Saturday and he said to come on in we More

by sraedorr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Krogerson
Nov 01, 2013 -

Inver Grove Ford Lincoln responded

Hello Sraedorr, Thank you for taking the time to leave feedback on our dealership! We truly value and care for the people who walk through our doors and we are very happy that your experience reflected that. Thank you for recommending others to our dealership, that is the best compliment we can ask for! We hope you enjoy your new Toyota and we look forward to serving all of your future automotive needs!

October 27, 2013

I had scheduled recall service for the fleet vehicle assigned to me by the company where I work. On the day of the appointment it became obvious that something had gone wrong as no part had been ordere More

by terence.davenport.54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lijewski
Nov 01, 2013 -

Inver Grove Ford Lincoln responded

Hi Terence, Thank you for taking the time to leave feed back on our service department! Although the situation was unfortunate we are very proud of Mr. Lijewski for providing you with the support and guidance that you deserved! THANK YOU so much for choosing to purchase a vehicle through our dealership and sharing your experience with others! Thanks again for choosing Inver Grove Ford Lincoln and we look forward to serving all of your future automotive needs with the same high level of customer service!

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