Inver Grove Ford Lincoln

Great Dealer. Jim Jessen was great to work with and very knowledgeable about any vehicle on the lot. Jerry Bauer is a true professional. He has been a great help Jim Jessen was great to work with and very knowledgeable about any vehicle on the lot. Jerry Bauer is a true professional. He has been a great help with any concerns I have had. More

We were treated in a very friendly and not pushed in to any thing. We were able to decide what we wanted given time to think things over and took several days with out any one bothering us. We got a great any thing. We were able to decide what we wanted given time to think things over and took several days with out any one bothering us. We got a great price and fast delivery and can not say enough good things about the salesman and staff. More

I did not intend on buying a Ford when I visited the dealership. I met Todd at the Auto show, my lucky day, and followed up with him at the dealership. I have never owned a Ford and knew I would buy dealership. I met Todd at the Auto show, my lucky day, and followed up with him at the dealership. I have never owned a Ford and knew I would buy my"usual" model. Was I wrong. I fell in love with my new Escape and Todd was patient and and so helpful in assisting me in making the decision and change. The whole process of buying the vehicle was painless and EVERYONE made it a positive experience. Thank You to everyone at Inver Grove Ford for making my transition an easy one. A big thank you to Todd for answering all my questions and putting me into the car that fulfilled all my requirements! What a great team that really does put the customer first-- More

Andy did a very good job. Got me thecar I wanted with all the extras at a fair price. Would use dealership in the future the extras at a fair price. Would use dealership in the future More

This has to be the worst Ford dealership I have ever been too. I have never been treated so rudely, or been dealt with as if I am incompetent of understanding the repairs for my vehicle. They promised to h too. I have never been treated so rudely, or been dealt with as if I am incompetent of understanding the repairs for my vehicle. They promised to have my vehicle in Friday morning, with a diagnosis by early afternoon, not only did they not keep their promise, they kept my vehicle over the weekend and only split the cost of a rental car because they do not provide loaner cars. When I told them that I was taking my vehicle to another garage, only then did a costumer service representative explain what the necessary parts were and explain the astronomical prices being charged. I will never recommend this dealer for services or sales, and I am extremely disappointed in the level of commitment to the Ford brand as a whole. More

My experience with Mr. Faissal Bouanane was very pleasing. He was very professional and friendly. My wife and I were treated with respect and honesty. Mr Bouanane assisted promptly when we needed a pleasing. He was very professional and friendly. My wife and I were treated with respect and honesty. Mr Bouanane assisted promptly when we needed a help to repair our newly purchased vehicle that got in and accident. We will definitely recommend this man any day for a prospective vehicle buyer. More

Went straight to Jim as was recommended by my Dad. Found him to be straight-forward and Interested in what I as a customer wanted. He was not pushy or overbearing and made sure we were happy with the end re him to be straight-forward and Interested in what I as a customer wanted. He was not pushy or overbearing and made sure we were happy with the end result. We're very happy with our Edge and had a good experience with the whole process. Thanks. More

Everyone was pleasant to work with and the dealership was as efficient as possible with the financing process, etc. There was no pressure to purchase any extra packages, other than the "are you sure?" which as efficient as possible with the financing process, etc. There was no pressure to purchase any extra packages, other than the "are you sure?" which I expected. Overall I would recommend anyone else coming into IGH Ford to buy a new or used car. More

I really liked the fact that the website showed all the manufacturer incentives that applied to the vehicle. There was another dealer closer and I assume all the same manufacturer incentives were available manufacturer incentives that applied to the vehicle. There was another dealer closer and I assume all the same manufacturer incentives were available there also but they did not show anywhere on their site and they said they would have to check on the incentives when I came in. The salesperson and the finance person were straight forward and everything went smoothly. More