Inver Grove Ford Lincoln

Jim Jenssen We went to Inver Grove Ford after we had gone to two other ford dealers. We met Jim Jessen. We explained what we were looking for in a new 2020 F-15 We went to Inver Grove Ford after we had gone to two other ford dealers. We met Jim Jessen. We explained what we were looking for in a new 2020 F-150 4x4 . Jim was very knowledgeable about the packages and options. He listened to both MY WIFE and I, we found that at other dealers would only talk to the man. My wife thought that was great. We would recommend Jim Jessen and Inver Grove Ford to anyone. We are 100% satisfied with Jim and the entire Inver Grove Staff. Roxy and Kevin Roseen More

2020 Explorer Platinum Very informative explanation given for operating the vehicle by our salesman, Steve Thornton. He was very patient and thorough when instructing us. We Very informative explanation given for operating the vehicle by our salesman, Steve Thornton. He was very patient and thorough when instructing us. We never felt rushed or pressured. More

Ford has completly lost all of my trust. My family has Ford has completly lost all of my trust. My family has been coming here for 15 years and never thought they would do this to us. A few days ago Ford has completly lost all of my trust. My family has been coming here for 15 years and never thought they would do this to us. A few days ago I brought my vehicle in for an oil change (like I do every 3 months or couple thousand miles). Well later on that day after they do that, my truck is smoking and leaking, mind you it was NOT doing this before I brought it in to them. It became unsafe to drive, had I known I wouldve never drove it down to Kasson where I got stranded. I call them and Nick says to me theres nothing they can do because I'm too far, and then they tell me it's always had a history of leaking which is news to me. If it was leaking why did no one bother to tell me this the multiple times that I have been here?? I obviously would have never have driven it had I known. Not only that but I always ask to make sure if anything needs to be worked on or checked out, not only did they fail to inform that something was wrong, they blatantly lied to my face and told me everything looked good before I left that day. It never leaked or smoked until AFTER they did the oil changed so I know they did something. I'm just absolutely embarrassed for Ford and just appalled that this has happened at a dealership like this. More

Awesome service!! Got exactly what we needed, and everyone was so kind and helpful. Our sales rep. Was Jim Jessen and finance lady was Sarah, they were incredible!! Thank you so much for all your wor everyone was so kind and helpful. Our sales rep. Was Jim Jessen and finance lady was Sarah, they were incredible!! Thank you so much for all your work helping our family get exactly what we needed in our price range and our family size!! More

Great experience What a pleasure working with Ben Saxon.. Found exactly what I was looking for. Nice guy. Easy to work with.. Will definitely recommend this dealer What a pleasure working with Ben Saxon.. Found exactly what I was looking for. Nice guy. Easy to work with.. Will definitely recommend this dealership. More

Called them to have my heater fan fixed. They said they couldn’t get it in for a week and a 1/2. I asked why so long. The guy responded, “backed up for the holidays”. There were no Holidays, it’s Nov 11!!! couldn’t get it in for a week and a 1/2. I asked why so long. The guy responded, “backed up for the holidays”. There were no Holidays, it’s Nov 11!!! I told him that and he hung up on me!!!😳 More

purchased used vehicle Excellent staff addressed issue I brought up. Did everything needed to fix small issue. Would do business again with Inver Grove Ford-Lincoln deale Excellent staff addressed issue I brought up. Did everything needed to fix small issue. Would do business again with Inver Grove Ford-Lincoln dealership. ty More

Poor service Made an appointment for power steering problem on Friday, no appointment available till Tuesday 9:15 AM, car delivered midday Monday, Tuesday 11:4 Made an appointment for power steering problem on Friday, no appointment available till Tuesday 9:15 AM, car delivered midday Monday, Tuesday 11:45 AM I called to see where progress was, told not being serviced yet two cars in front of mine, 4:30 I was called and told parts needed be there in two days, ordered rear brakes to be done, parts came in Thursday. 11:30 Friday they started steering problem (4 hr job) car would be done about 4:30. Then had brake job to do. Evidently no time between Tuesday and Friday to do the brakes. Got car at 6:25 Friday afternoon. So between Tuesday appointment, they didn't make, and Friday finish time not made very very disappointed in service. First and last time I ever have taken my car to a dealer, never will again. More

Service I own a 2017 Lincoln MKc, Came in for a service issue yesterday, May 23rd, which was quickly resolved. I want to thank both Eric Lijewski and Mark I own a 2017 Lincoln MKc, Came in for a service issue yesterday, May 23rd, which was quickly resolved. I want to thank both Eric Lijewski and Mark Letizio for their quick and professional response. Your team was very supportive and as a customer appreciate this!! Txs.. Tony More