Interstate Ford - Service Center

Best Experience With FORD I have given my experience at Interstate Ford all 5's because of one individual - Adrien Medina. From my initial phone call into him, not only was he I have given my experience at Interstate Ford all 5's because of one individual - Adrien Medina. From my initial phone call into him, not only was he friendly, but he assured me he would be able to take care of me and my vehicle. The entire time he had my vehicle, he made sure I knew what was going on with it. When I came to pick it up, all the issues I had with it were taken care of - it was like I had just bought a new car! I couldn't believe it! Adrien's customer service was the best I have ever seen at a car dealership. I truly mean it! Sometimes you never know what you are going to get when you go to a dealership, but I never felt that way with Adrien. He was confident he could take care of the issues and it is a huge relief to not have to spend thousands like I thought I would! I will never go to another FORD dealership and will let everyone I know how great of an experience I had with Adrien. He's a loyal employee and dedicated to making customers happy. I cannot thank him enough! More

Truck s not running right I have 1630000 miles on my F250 and it has needed new parts lately.Last time I took it in and when I got it back .The work done was what was needed at I have 1630000 miles on my F250 and it has needed new parts lately.Last time I took it in and when I got it back .The work done was what was needed at the time. Truck ran great .But 2 fuel injectors went bad .So back to the shop and now the Truck is running may be better than it ever has.I liked it so much I put a wax job on it.I am looking foreward to the next I hope alot of miles with out any thing going wrong.But if it does I would go back to Interstate Ford in Dacono Co.We live close to each other.Thats nice to. Andy More

Buy and new car I have to say this with the best car experience I've had I was in and out within four hours and I was it was greatly appreciated. And Dennis was a ver I have to say this with the best car experience I've had I was in and out within four hours and I was it was greatly appreciated. And Dennis was a very helpful car salesman he was not pushy at all and I recommend anyone to go see him and buy car from him More

2005 F250 6.0 Diesel EGR Cooler replacement OK I am not much on this kind of stuff but on the other hand this I feel is not enough.I know alittle about my 2005 F250 6.0 Diesel and the EGR system OK I am not much on this kind of stuff but on the other hand this I feel is not enough.I know alittle about my 2005 F250 6.0 Diesel and the EGR system.I had a good idea my EGR Cooler failed.Not feeling very well. I went to Interstate Ford in Dacono Co. Had a talk with the Service Advisor Adrien Medina.Now I am all freeked out that it might be more than that .But he said the right stuff and i trusted what he had said.I then had my truck towed over there Thursday.Adrien said he would try and get it in Friday ,Saturdayor Monday all good day for me.I get Home from work FRIDAY and on the answering machine was a call from Interstate Ford and I My Truck was DONE.WOW.Now HAPPY is an understatment .I asked for the TECH. name who is TECH. SCOTT MORGAN. I will be going back there Monday and Thank him for doing a Great job.I have had nothing but Good things to say about this place .I bought the truck there had a blast. Parts dept. I get the part needed and imformation that I need to instale it.And It was a Far Price no the work done. More

On a winter day, I ended up with a flat tire due to a nail. As a home health nurse, I had a full day of visiting clients but due to the flat tire it was possible that I would not be able to visit everyo nail. As a home health nurse, I had a full day of visiting clients but due to the flat tire it was possible that I would not be able to visit everyone I needed to. The service department not only looked at the tire, they attempted to fill it with air before they saw the nail, and then they were kind enough to put on my spare since they could not repair the hole in my tire - AND they did this free of charge. I don't know what I would have done without their help. Thank you for such wonderful customer service! Tiffany Nurse Next Door More

Service was exceptional. Fast, each step thoroughly explained. Adrien Medina, I felt like the priority of his day. Towed, repaired and back on the road. explained. Adrien Medina, I felt like the priority of his day. Towed, repaired and back on the road. More

I live in the mountains above Boulder and travel over 35 miles to get to this Ford dealer. The service on my 2005 Explorer is always wonderful and Adrien is courteous, knowledgeable, and very professional. miles to get to this Ford dealer. The service on my 2005 Explorer is always wonderful and Adrien is courteous, knowledgeable, and very professional. I've been to Interstate Ford several times now and will continue to have Adrien and his crew provide me with consistently good, prompt and professional service at a competitive price. Thanks guys! More

Our mirror was on warranty and it broke three days after they ordered the part. They still replaced it- took care of the cost for us and everything! It was easy, fast, and convenient! would highly recommend they ordered the part. They still replaced it- took care of the cost for us and everything! It was easy, fast, and convenient! would highly recommend the sales and service department!! More

I also own a 2006 Ford Explorer and this is the ONLY place that I take any of my vehicles to have service!! Jeff and Adrian are FANTASTIC! I always feel that they actually care about me and what is goin place that I take any of my vehicles to have service!! Jeff and Adrian are FANTASTIC! I always feel that they actually care about me and what is going on with my vehicles! I had an emergency when my brakes totally failed while I was driving and all I had to do was call the guys and though they were very busy they got me in! Thank you for Jeff and Adrian!!!! More

Adrien is is fantastic man. Kept us in the loop through the whole process of getting our vehicle back that was in the flood. Cody is a genuinely nice fellow that has earned our business and will have our r the whole process of getting our vehicle back that was in the flood. Cody is a genuinely nice fellow that has earned our business and will have our return business this spring. Great people work at this dealership. More