516 Reviews of Interstate Ford - Service Center
Great customer service If you need any work on your vehicle, this is the place. Gabriel Franco, Robert Robison, and the rest of their team attacked the problem and found the If you need any work on your vehicle, this is the place. Gabriel Franco, Robert Robison, and the rest of their team attacked the problem and found the solution quickly and efficiently. Thanks guys, car runs awesome More
Great buying experience. After dealing with Denis, we did not need to look at any other dealerships. Dennis was very easy to work with, listened to what we wanted, and did not After dealing with Denis, we did not need to look at any other dealerships. Dennis was very easy to work with, listened to what we wanted, and did not try to point us to anything we did not want. And in no way tried to push a sale. After allot of searching, Dennis found the right truck, with all the features we wanted, and at the right price.. Just want we needed - a salesman who we can trust to help us navigate through everything and get what we really wanted. Highly recommend Dennis. Has now been 2 years since we purchased the truck. In that time have taken it back to Interstate Ford for all maintenance. Adrian, and the service dept. is always very friendly, helpful, efficient, and provides quality work - no worries. More
Excellent prompt service We were out of state going to pick up a camper that we bought online and just outside of Denver the ABS light came on and a vibration started in the f We were out of state going to pick up a camper that we bought online and just outside of Denver the ABS light came on and a vibration started in the front of the truck. Not knowing what we were going to do being so far from home we looked for somewhere to take it. We found the closest Ford and took it to Interstate Ford not knowing how long the truck would be in the shop and our vacation plans on the brink of disaster Interstate Ford got the truck in the same day and fixed within a couple hours. They gave us a loaner vehicle to go get some food and whatever else that we needed to do. They did an awesome job!!! More
Top Notch customer service in the service garage from Jeff. I have been purchasing from Interstate Ford for the last 15 years and always had my Ford vehicles serviced at Interstate Ford. Jeff, one of the Servi I have been purchasing from Interstate Ford for the last 15 years and always had my Ford vehicles serviced at Interstate Ford. Jeff, one of the Service Managers is one of the best I have ever dealt with. He is fair, gets the job done right, and takes care of everything needed while my car is in for service. He is outstanding with his customers and the only one I can truly trust to work on my car. I know he will not take advantage of me as a woman and does what is necessary to keep my Ford running like a champ :) Thanks Jeff....you are awesome! More
The Best Service Department we have ever used These guys go above and beyond every time. The staff is friendly, helpful and honest. The mechanics do a great job. I have had a few unusual situat These guys go above and beyond every time. The staff is friendly, helpful and honest. The mechanics do a great job. I have had a few unusual situations with our cars and have gone to them for help. They are the definition of great customer service. I wouldn't consider going anywhere else. More
service pros were helpful i realized i has a 10% off coupon at home for135,000 service and didn't bring it with me ,staff shouldhave offered it and it wasn't mentioned. that i realized i has a 10% off coupon at home for135,000 service and didn't bring it with me ,staff shouldhave offered it and it wasn't mentioned. that should be automatically since i did buy the vehicle from interstate. that could of saved me 35 dollars. please let me know how i can redeem More
First Complete Service Well done, easy to work with. I walked in and was getting a free shuttle within 5 minutes. Everyone is incredibly nice at the dealership, including sa Well done, easy to work with. I walked in and was getting a free shuttle within 5 minutes. Everyone is incredibly nice at the dealership, including sales/finance. More
Over the top service. I brought my F-350 in with an electronic problem. Of course I needed it back right away for a trip I had been planning for quite some time. At first I I brought my F-350 in with an electronic problem. Of course I needed it back right away for a trip I had been planning for quite some time. At first I was told the part was on back order. I told the service adviser my dilemma and he came through like a champ. I got my truck back in time to take the trip. Couldn't be happier!! More
Always perfect service. First Class organization. Super dealership. It is obvious that the hiring practices of Mr. Held are extraordinary and should provide a template for the in the automobile sales Super dealership. It is obvious that the hiring practices of Mr. Held are extraordinary and should provide a template for the in the automobile sales industry. His people make all the difference. More
4th Times a Charm Although the Sales experience was masterful, I cant say the same about the Service Department. There's too many issues to document in a brief summary Although the Sales experience was masterful, I cant say the same about the Service Department. There's too many issues to document in a brief summary without providing details of each... I would say that Jeff provided me the most he could and was extremely helpful and willing but the overall experience was not what I expected. More