512 Reviews of Interstate Ford - Service Center
Fantastic Service! There are Ford dealerships closer to me. After disappointing visits to 2 other service centers, it's Interstate Ford from now on. They are worth the There are Ford dealerships closer to me. After disappointing visits to 2 other service centers, it's Interstate Ford from now on. They are worth the drive. Friendly, knowledgeable, and fast! This is where I purchased my Explorer and where any future service and purchases will take place. Thank you! More
Not very friendly When you come to there store seems as if the staff has a bad attitude not really helpful in wanting to help you, odd people working there don't seem When you come to there store seems as if the staff has a bad attitude not really helpful in wanting to help you, odd people working there don't seem to care to answer questions about your car. They need desperate customer service attitude training and or better management my 2 cents More
Vehicle software update Service staff was very helpful with installing vehicle updates. Even had the necessary part I needed in stock and showed me how to install it to save Service staff was very helpful with installing vehicle updates. Even had the necessary part I needed in stock and showed me how to install it to save the labor fee. Definitely will be bringing vehicle back for service here. More
Everyone was great. They worked with my hectic schedule. The work was done quickly. They even told me one repair was unnecessary and that I didn't need to spend over $100 They worked with my hectic schedule. The work was done quickly. They even told me one repair was unnecessary and that I didn't need to spend over $100 for it. I would refined them to anyone. More
Outstanding Customer Service I cannot adequately express how exceptional my service has been from the service department. The follow up, being treated and listened to made me feel I cannot adequately express how exceptional my service has been from the service department. The follow up, being treated and listened to made me feel truly like I was important. You don’t experience service like this much from places anymore and the team here is now why it will be the only place we bring both of our vehicles. I highly recommend them! More
Ultra fast service Got an oil change and tires rotated in less than 30 mins time. Everyone was extremely friendly and helpful. I plan on using them for service on my Mus Got an oil change and tires rotated in less than 30 mins time. Everyone was extremely friendly and helpful. I plan on using them for service on my Mustang for years to come. More
Prompt service with no extras Made an appointment for routine oil change at 40k miles. Was out in 1 hour with no pressure for unwarranted work. Had to return because tech forgot to Made an appointment for routine oil change at 40k miles. Was out in 1 hour with no pressure for unwarranted work. Had to return because tech forgot to add DEF fluid but otherwise very good service. More
Excellent Service! I brought my 2013 Ford Fusion in for two recalls and the job was completed in less than 3 hours! I definitely will be returning for future service! I brought my 2013 Ford Fusion in for two recalls and the job was completed in less than 3 hours! I definitely will be returning for future service! More
Great service I was really satisfied with the service and was treated really good. This makes me almost want to come back for more problems. When i came in I though I was really satisfied with the service and was treated really good. This makes me almost want to come back for more problems. When i came in I thought i had a real problem but I was told that I probly only had a bulb out. thanks guys. A really happy customer More
Great service as always. Hard to find these days. These days it is difficult to find good service and when I do I keep returning the place that provided that service. I have been a customer at Interst These days it is difficult to find good service and when I do I keep returning the place that provided that service. I have been a customer at Interstate Ford for at least 11 years. The service I have recieved from Adrian Medina has been the best I have ever experienced from an automotive service center. The parts department is great as well, Rob and Dan are the best, They always remember me form prior visits and treat me with the utmost respect, are very knowledgeable and respectful. More