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Interstate Ford - Service Center

DACONO, CO

4.6
517 Reviews

517 Reviews of Interstate Ford - Service Center

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August 31, 2024

The first time I tried to make an appointment I asked for a loaner because they wanted my car for 2 days, they said all their loaners were out and they would put me on a wait list. After waiting a month I c More

by roybob97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Art Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Interstate Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 30, 2024

Addressed the problem. The fuel line was flushed, and my engine runs better. Good job. More

by reb32573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Interstate Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 25, 2024

Art my service advisor kept me up to date all the time when it was ready he explain everything to me. Thank yoo More

by bigd2416900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Interstate Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Interstate Ford. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 18, 2024

We had such a great experience. We worked with Ryan and he was extremely responsive. Happy with our purchase. More

by jessica.huffer
Recommend Dealer
Yes
Employees Worked With
Ryan Huber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Interstate Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jessica, and it's great to hear about your excellent experience here at Interstate Ford. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 14, 2024

Your receptionist, Ms Colson, very helpful with making my appointment with service. Thank you, Ms. Colson, and to Arr for superior customer service! More

by 99bluexpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Robison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Ververs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Interstate Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Interstate Ford, we look forward to having you as a valued customer for many years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 13, 2024

Interstate Ford in Dacono CO is always my first choice for service for my F250. The staff there is always kind and professional. Been using them for at least 9 years and their service is always the best More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan M in Service
Aug 13, 2024 -

Interstate Ford responded

Thank you for your business and this review, Esther. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 13, 2024

Always very good service and friendly atmosphere. Prompt service, in and out. Always done right. More

by mbbrevig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the person's name I dealt with in the service dept.
Aug 14, 2024 -

Interstate Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Interstate Ford, we look forward to having you as a valued customer for many years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 12, 2024

Prompt service and friendly experience. Recent purchase of new Maverick and this visit was first oil change and tire rotation. More

by sniperz233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Jo "MJ" Fuletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Interstate Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Interstate Ford! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 08, 2024

Art did a great job trying to keep informed and updated on all things and issues with my car. More

by Jessiesalazar1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Interstate Ford responded

It has been a pleasure serving you, Jessie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Interstate Ford, we look forward to having you as a valued customer for many years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 07, 2024

Mary Jo is awesome ! Fixed my truck in a very timely manner. Thank you so much! More

by jimmiest72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Jo "MJ" Fuletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Interstate Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Mary Jo can be of further assistance. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

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