Interstate Ford - Service Center

1st new truck Everyone there is very friendly and are able to answer all my questions. From service, sales and financing. I do have a service package I purchased wh Everyone there is very friendly and are able to answer all my questions. From service, sales and financing. I do have a service package I purchased when I bought my F350 there and feel very comfortable letting them work on it. More

Complete service at Interstate Ford I'm probably more critical than most, as I was a service manager for a dealership for 6 years. We have been dealing with Interstate for the past few I'm probably more critical than most, as I was a service manager for a dealership for 6 years. We have been dealing with Interstate for the past few years from buying used and new vehicles along with all of our service needs. From day one, meeting Jeff DuVall has been an absolute pleasure. Jeff's service center has been second to none in our book. Not only has all of his team been extremely knowledgeable but very courteous in all aspects. We have even learned that this dealership is extremely competitive even for things like accesories. Even competitive with the "exclusive tire shops" in the area. Our hats are off to this entire dealership. If anyone is in need of auto service or vehicles these are the folks you want to deal with! Thanks again Jeff for all you have done for us. Derrald and Mary Houston More

service helping us out on vacation pulling rv Adrien Medina a service advisor was kind enough to work with my wife and I heading to Estes Park pulling our RV when we lost a piece on the turbo retu Adrien Medina a service advisor was kind enough to work with my wife and I heading to Estes Park pulling our RV when we lost a piece on the turbo return. He was able to work us in and out in a short period of time! That is the definition of outstanding service ! Thanks a lot Adrien and Interstate Ford. More

Adrian Medina great service rep Adrian really helped me with my Ford engine difficulties and giving me the best deal. Excellent rep. But not happy with the turbo ecoboost engine. Adrian really helped me with my Ford engine difficulties and giving me the best deal. Excellent rep. But not happy with the turbo ecoboost engine. More

Responsive and Understanding Sold our truck, with no purchase of new car. No pressure, whatsoever. VERY FAIR price, and quick turnaround of cash to us. Kudos to Mike, G.M., and Sold our truck, with no purchase of new car. No pressure, whatsoever. VERY FAIR price, and quick turnaround of cash to us. Kudos to Mike, G.M., and to "Q", in finance. Thank you, both! More

Saved my and my Truck. Went out of their way. I recently purchased a 2016 Ford F150 from another dealership as a used vehicle. The truck came with but one key and remote entry fob; a problem I fa I recently purchased a 2016 Ford F150 from another dealership as a used vehicle. The truck came with but one key and remote entry fob; a problem I failed to appreciate until after I made my truck purchase and tried to have a spare key made. Apparently the keys are quite proprietary with Ford and must be cut and programs ONLY at authorized Ford service. The (Chevy) dealer from whom I purchased the truck couldn't come up with any other solution than send me to Interstate Ford in Dacono. I had shopped around for a spare key at hardwares, auto suppliers and online so I knew that the price for these special keys was high. I started with Jeff in Service. The Service and the Parts dept immediately realized my dilemma and the need for a second key. They found a blank key for me and offered to program it for free. There's a small chip in the mechanical key, and I found that other Ford dealers wanted an extra $75 surcharge to program the key (which itself was $80). Interstate Ford did it as a courtesy for me. They also re-programmed the Keyless Entry pad on the side of the truck door. The dealer from whom I purchased my used F150 also failed to provide the original key codes and could not find them for me. Interstate Ford did me the courtesy of re-programming my Keyless Entry. They did it without asking and without expecting a payment for it. All of this help and work happened on the spot when I walked in. I didn't have to wait in line. They went right to fixing my problem while I was present. When it came to programming my Keyless pad on the truck I found one of their employees, Jackson, already there doing it with his laptop computer in the parking lot. These guys were amazing. I didn't purchase the Ford F150 from them, and they could very easily have blown me off or over-charged my ( per the quotes of other dealers). Interstate Ford, and Jeff the service manager and Jackson their tech (as well as the parts man whose name I do not know).... went above and beyond in helping me resolve what could have been a crippling problem for my new truck. More

Ford Focus Transmittion Problem Jeff DuVall is an outstanding Service Advisor!! He was fast, honest and had my car back on the road in a matter of a few days. I took my car to anothe Jeff DuVall is an outstanding Service Advisor!! He was fast, honest and had my car back on the road in a matter of a few days. I took my car to another dealership and they were unwilling to help me with my transmission problem and wanted me to buy a new transmission. Jeff took the time to look at my car and my car is up and running without a new transmission. Thank you Jeff! I appreciate the time you took to help me with my car and will recommend you to all my friends and family. You went above and beyond. More

Great job. Well done. Was in on Saturday. Actually passing through from Highlands Ranch Co to Windsor Co. Had car issues on the highway. Courtney was very friendly and e Was in on Saturday. Actually passing through from Highlands Ranch Co to Windsor Co. Had car issues on the highway. Courtney was very friendly and extremely knowledgeable. Jeff did the work on the car and gets an A++++ for knowledge , thoroughness and doing a great job in less time than we expected. Well done by all. Will very highly recommended Interstate to friends and family in Northern Colorado. Thank you. More

Good ole care!! My 2013 F-150 transfer case has a catastrophic failure. The folks at Interstate Ford took care of me and the truck. They managed the whole warranty pr My 2013 F-150 transfer case has a catastrophic failure. The folks at Interstate Ford took care of me and the truck. They managed the whole warranty process, provided me with a loaner vehicle and stayed in close communication. Though Interstate Ford isn't the closest to me, it was well worth the 45-minute drive just for the quality of the experience. More

Service Department is Excellent Service department is efficient and timely. Went out of their way to help get my navigation data updated while in for service. Helped track down a w Service department is efficient and timely. Went out of their way to help get my navigation data updated while in for service. Helped track down a weird rattle as well. More