Interstate Ford - Service Center

Outstanding Experience I took my vehicle in for its regular maintenance yesterday and will definitely continue my business with them. All around good experience with quality I took my vehicle in for its regular maintenance yesterday and will definitely continue my business with them. All around good experience with quality or work and customer service. They were also considerate of my time and met the estimated service time. More

Excellent Service, I work nights and needed my 15,000 mile check up on my 2017 Taurus. Josh Anderson was able to get me in on my schedule, serviced my vehicle quickly a I work nights and needed my 15,000 mile check up on my 2017 Taurus. Josh Anderson was able to get me in on my schedule, serviced my vehicle quickly and got me on my way. His friendly honest demeanor made for an enjoyable experience. More

F350 100k service I was thinking about buying a new truck. But took my 09 F350 lariat 4x4 long bed diesel in for a 100k service instead. The rear end was leaking a litt I was thinking about buying a new truck. But took my 09 F350 lariat 4x4 long bed diesel in for a 100k service instead. The rear end was leaking a little but the truck was in good shape. I was told it also needed rear tie rods front and rear main seals. I also had the belts replaced, brakes done and fluids changed. One week $5000 later I got the truck back. After driving for about 1000 miles I noticed a leak coming from the front end. I called Josh he said to bring it in. A day and a half later I was told the engine had to be pulled and turned upside down to fix the leak?? Oh and by the way no guarantee it wouldn’t still leak. Another $5000 just in labor at least. I hate being at the mercy of the dealer.The truck was not leaking when I took it in. I saw another guy on DealerRater with the same problems as mine. Ford must have a tie rod problem Same model just newer 100k service. They said it would cost him another $3700 to fix it. He took his truck to another mechanic that he worked with.He found none of the problems that Interstate Ford said was wrong with his truck. I think I could have changed my oil and kept on trucking like I had been. Wish I would have. Who knows maybe they thought I would go next door and buy a new truck. After all I had bought two trucks there and my wife bought an 12 F150 Platinum from them. They do a lot of service for Halliburton. Maybe they think we all have deep pockets like them. We might be small potatoes and won’t be missed but we will not be back. My next truck will definitely not be a Ford!! I should have gotten a second opinion also but I thought I was doing the right thing by taking it to the dealer. The leak appears to be anti freeze it’s green but you would have to remove a lot of stuff to find out. Now who would want to do that? Especially For Free! More

Jessee Service Appt Review Always great service. Great attitude, friendly quick service once vehicle is in shop! Prefer to use Interstate! Will be glad to see larger facilitie Always great service. Great attitude, friendly quick service once vehicle is in shop! Prefer to use Interstate! Will be glad to see larger facilities. Always great to work with personnel at dealership! More

GREAT EXPERIENCE! Josh Anderson ROCKS! I've been having my '04 E250 serviced here for a long time. Every time has been a good experience. The work has always been excellent. Working with th I've been having my '04 E250 serviced here for a long time. Every time has been a good experience. The work has always been excellent. Working with the guys at the service desk is great. They're professional, courteous, and fun. I always feel like I'm dealing with a family member. This time was no exception. Called Josh on Saturday, discussed the issues, brought the van in Monday morning, they had it done by lunch on Tuesday. That doesn't happen by chance. These guys are good. Thanks again Josh More

Maintenance which wasn't needed I took my Ford F-350 Diesel 2015 to Interstate Ford to have a oil change, transmission flush and transfer case during the service I got a call from th I took my Ford F-350 Diesel 2015 to Interstate Ford to have a oil change, transmission flush and transfer case during the service I got a call from the service department saying my tie rods, seals on the front end and I had a small leak in the radiator $3,700 on top of the $800 I was already spending. I decided to get a second opinion as my truck only has 90k miles. I took my truck to a Arbor Automotive which I had used in the past for over 10 years but since I moved to Fort Lupton was trying to find a shop closer to me. Arbor Automotive checked out the areas which Interstate Ford had said I needed fixed and informed me the front seals are in good conditions no leaks, the tie rods there was nothing wrong with them and they checked out the primary and secondary radiator and found no leaks. Interstate Ford is a rip off and I am glad my wife convinced me to get a second opinion as I would have wasted $3,700 on a service that I didn't need. Please second guess yourself when going to Interstate Ford for your service and if you do always go get a second opinion. Sounds as if they like to make up repairs to make money. My service contact was Josh Anderson. Also when I showed up nothing was in the printed report of the services needed he actually had to hand write it on and add up the dollar amount which I found odd because other services have always been on the report. More

Service Department New tires were needed on my 2017 Ford Fusion, Josh was helpful in informing me of my tire options and quick to get back to me with information. Durin New tires were needed on my 2017 Ford Fusion, Josh was helpful in informing me of my tire options and quick to get back to me with information. During the installation process a problem with the shipped tires was found and Josh sent me home with a brand new loaner vehicle for the weekend until new tires could be re-ordered, delivered and installed. More

Best service management in Colorado Josh Anderson is, hands down, the most professional and kind individual who goes to bat for the customer against any and all odds. The whole team at I Josh Anderson is, hands down, the most professional and kind individual who goes to bat for the customer against any and all odds. The whole team at Interstate Ford is helpful and actually makes every possible effort to help rectify any issue with your vehicle. Honest, trustworthy, reliable and friendly are words only beginning to describe the interstate Ford attitude and mentality when dealing with their customers. I will never go anywhere else for my vehicle needs. More

Air Bag Recall Josh and his crew, got my mustang right in for a passenger air bag recall. Fixed it right up, and all were professional and friendly. This place has b Josh and his crew, got my mustang right in for a passenger air bag recall. Fixed it right up, and all were professional and friendly. This place has been nothing but great to me and my family. Josh is exceptionally helpful, informative, friendly and knowledgeable. More

Great Customer Service They always make time for me and are extremely welcoming. I can count on them to get the job done right and to get it done fast! They are never too bu They always make time for me and are extremely welcoming. I can count on them to get the job done right and to get it done fast! They are never too busy to discuss the services I need or to go over the work they completed. This is a great service team! More