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513 Reviews of Interstate Ford - Service Center
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April 30, 2019
Great experience I had my first oil change after buying my F150. It was free which was a pleasant surprise and really fast. A great experience! Thank you! I had my first oil change after buying my F150. It was free which was a pleasant surprise and really fast. A great experience! Thank you! More
by khansson
Employees Worked With
I don’t know the service person’s name
April 29, 2019
Josh in service was awesome!! Best experience ever!! I have never had such a great experience in a service department before! Josh’s customer service was incredible! The best I’ve ever had!! I have never had such a great experience in a service department before! Josh’s customer service was incredible! The best I’ve ever had!! More
by Brettwayne
Employees Worked With
Josh Anderson
April 21, 2019
2nd time to Service Department Excellent We have been to Interstate Ford Service Department twice and both times excellent customer service and accurate estimates to keep our 20 year Ford F 2 We have been to Interstate Ford Service Department twice and both times excellent customer service and accurate estimates to keep our 20 year Ford F 250 on the Road we were very pleased with our experience and the service team More
by Lbishop
Employees Worked With
April 12, 2019
Warranty work F150 Warranty work done We needed it done soon and the dealership was very accommodating! This is the second time dealing with service and we will conti Warranty work done We needed it done soon and the dealership was very accommodating! This is the second time dealing with service and we will continue doing business with Interstate Ford! Not only did they complete warranty work but answered all questions not related to job! Pared my phone for me, corrected my records, reviewed braking and towing with our vehicle! MOST OF ALL, THE EMPLOYEE is exceptional to work with! More
by Wally
Employees Worked With
Josh Anderson
April 12, 2019
Complete care Ford 500 1. The shop is knowledgeable 2. The dealer will inlist Ford.com to find a solution, persistent to a happy ending. 3. Pricing was fair 4. Work compl 1. The shop is knowledgeable 2. The dealer will inlist Ford.com to find a solution, persistent to a happy ending. 3. Pricing was fair 4. Work completed in a timely manor 5. THE EMPLOYEES WERE NUMBER 1 IN SERVICE!! COURTEOUS, INFORMATIVE THROUGH THE VERY DIFFICULT REPAIRS! OUTSTANDING IN FEEDBACK AND CARE GIVING US PERSONAL NUMBERS TO CONTACT THEM IF NEEDING HELP!! More
by Wally
April 02, 2019
Thank you! Kudos to Jarod, Andrea, and Jeff for exceptional service! Thank you for helping me get my Explorer back on the road running efficiently. Your sense of Kudos to Jarod, Andrea, and Jeff for exceptional service! Thank you for helping me get my Explorer back on the road running efficiently. Your sense of urgency, great follow through, and accommodating my single parent schedule depicted the way you value your customers. thank you so much! More
by Chez
March 19, 2019
Recall, defrost, heat, coil & plugs The service and attention I received was excellent. Kept in contact with me through out my experience. Truthful and no surprises along the way. Will r The service and attention I received was excellent. Kept in contact with me through out my experience. Truthful and no surprises along the way. Will recommend to whom ever needs help. More
by carlson, shelly
Employees Worked With
Josh Anderson
March 07, 2019
Poor service I dropped my Van off on a Tuesday. Was told all repairs and my oil change service would be completed By Friday. I picked up my Van on Saturday so I co I dropped my Van off on a Tuesday. Was told all repairs and my oil change service would be completed By Friday. I picked up my Van on Saturday so I could return to Work on Monday. None of the work was performed on my van. Parts were onsite as they were ordered 2-3weeks prior to me dropping off my van. The service advisor that was there said that he would have the Sevice manager contact me and I have never heard from them. I will look into a different Dealership for my Van's sevice and repairs. More
by 7008412
Employees Worked With
March 06, 2019
Liars My truck was leaking a little bit of oil. Took it to Ford and they diagnosed it with a turbo assembly leak, which came out to be $3700. They told me t My truck was leaking a little bit of oil. Took it to Ford and they diagnosed it with a turbo assembly leak, which came out to be $3700. They told me they had the parts in and can start workout on it. I went back in later and told them to hold off and Josh said that's okay we had to order the parts anyway and when I asked for a diagnosis sheet he just wrote down on a piece of paper the part number. I decided to take it to a friend who has a way better resume than any mechanic that works there. And owns his own performance shop in Evans and he diagnosed it withturbo oil feed line which came out to be $900, Ford tried scamming me for $2,800 more. They are a rip-off, liars, and are crooks ,do not believe them . More
by Couch22
Employees Worked With
Josh Anderson
February 24, 2019
Service Interstate Ford always services our vehicles quickly and accurately. We never have any problems with service and they always do it in a timely manner. Interstate Ford always services our vehicles quickly and accurately. We never have any problems with service and they always do it in a timely manner. More
by thomasrlt
