Interstate Ford - Service Center

Staff were super friendly and helpful - she explained my whole inspection report to me at checkout! I also loved that there was a giant window in the waiting room so I could watch my car getting serviced. I whole inspection report to me at checkout! I also loved that there was a giant window in the waiting room so I could watch my car getting serviced. I got The Works oil change package and a car wash - great value for price! More

This person is very kind and patience. My car battery died nearby. He was able to take care of it for me when he had an opening. died nearby. He was able to take care of it for me when he had an opening. More

After a decent sales experience it seems interest in customer service has fallen off a cliff. The service department is great so long as you have no questions. At that point confusion reigns. The parts customer service has fallen off a cliff. The service department is great so long as you have no questions. At that point confusion reigns. The parts department has been the most unhelpful. In addition to a general lack of expertise with both of my vehicles the surliness exhibited by the desk employee is very off putting. Also, in the middle of a pandemic, the employee greeted me maskless. It short, a general lack of respect towards me as a customer and my health. I will never go back to this dealership! More

I Would definitely recommend. Fast turn around time, kept in contact with me about all repairs, didn’t feel pressured, didn’t feel like a number. Very organized. in contact with me about all repairs, didn’t feel pressured, didn’t feel like a number. Very organized. More

Called on Monday, set up appointment for Friday. Took my Truck in on Wednesday hoping to get it done earlier and it was done on Thursday. Excellent. Truck in on Wednesday hoping to get it done earlier and it was done on Thursday. Excellent. More

Good customer service and very friendly, fast service. Very happy with my Ford’s truck. Thanks very recommend service and parts Ford.interstate Ford. Thanks Very happy with my Ford’s truck. Thanks very recommend service and parts Ford.interstate Ford. Thanks More

The service department squeezed me in to get service allowing me to get on with my trip later this week. They were prompt, courteous, and totally honest with what my truck needed. Definitely coming bac allowing me to get on with my trip later this week. They were prompt, courteous, and totally honest with what my truck needed. Definitely coming back! More

I had spoke with another dealership before Ford, and was not happy with their response. I called Ford and had a very pleasant response and they had my car in and fixed the next day. Price was very reasonabl not happy with their response. I called Ford and had a very pleasant response and they had my car in and fixed the next day. Price was very reasonable, facility was spotless, and the customer service was outstanding. I will definitely be taking my car back here for everything! More

I am very happy with the service I received on my F250. I had the Works service package on Saturday morning. I waited in service lounge for 1 hour and was amazed by the amount of work performed in that short had the Works service package on Saturday morning. I waited in service lounge for 1 hour and was amazed by the amount of work performed in that short of time. Thanks for the good experience. More

Very professional and friendly. I felt very comfortable using their services offered. I had my expectations met and was not surprised with the end result. using their services offered. I had my expectations met and was not surprised with the end result. More