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Interstate Ford - Service Center

DACONO, CO

4.6
515 Reviews

515 Reviews of Interstate Ford - Service Center

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December 01, 2021

Best service department around. Never any issues after work is done. Great people to work with! More

by JH2214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo "MJ" Fuletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Varela
November 23, 2021

Not clear about the service plan. Brakes needed to be replaced long ago. I had to ask for it. More

by himanka8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo "MJ" Fuletti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

terrible dealership. my truck motor blew and they wanted $15k to replace it. first off ford ecat showed the motor for $5125. dealership was trying to sell it to me for $7200. so a $2k markup. second, the la More

by noahstebbins78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adrien Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo "MJ" Fuletti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Interstate Ford responded

Sorry for our mistake on the price of the engine. We forgot to take the engine off the matrix pricing when we quoted it out. However your labor times you found are Ford warranty times. We did price the labor correctly 23.6 hours is what it costs to do the engine replacement per alldata. We added time in order to remove and reinstall your aftermarket equipment so we could pull the cab off in order to do the engine, we also allowed for extra time do to the rust on the truck. Sorry about quoting the engine out wrong I will make sure it never happeneds again.

November 06, 2021

We’ve been taking our vehicles to interstate since we moved to Firestone 4 years ago. The service department people are always courteous, professional, and friendly. Have never had a bad experience. More

by Hofferbrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo "MJ" Fuletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Varela
October 21, 2021

They are timely and thorough and pleasant! I bought my car in MN in 2014, but Interstate has been my service provider from day 1 and they have always done a great job. More

by JMSIRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I v can’t come up with names, there was a special guy that got my new phone set up that was an extra bonus!
October 15, 2021

Service department provided quick repair when the water pump on my F-150 froze. Recommend an affordable tow company to bring my truck in, met all promised time commitments and communicated regularly on th More

by gwingel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Service department was friendly and efficient. Service manager did an excellent job assisting us when needed. Great service staff - appreciate their customer centric approach. More

by Dan.martella02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo "MJ" Fuletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
September 30, 2021

The Service Writer was courteous and efficient and my vehicle was ready earlier than I was originally told! More

by mwills
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Jo "MJ" Fuletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

I have never been so impressed with a service department! Always friendly. Always fair. Always helpful. More

by Lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Had a good experience. They seem to do good work which is the most important part More

by mdowning48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Jo "MJ" Fuletti
3.0
This rating includes all reviews, with more weight given to recent reviews.
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