Interstate Ford - Service Center

I wish that the dealership had addressed all of my issues on the initial visit instead of assuming the two issues I was reporting were related and me having to bring my car back when they weren’t. on the initial visit instead of assuming the two issues I was reporting were related and me having to bring my car back when they weren’t. More

I've tried other places because this is a drive from our shop. Just go here, these guys are awesome. Known Adrien for years and I have no complaints. shop. Just go here, these guys are awesome. Known Adrien for years and I have no complaints. More

Got what I asked for with no complaints. Regular maintenance and AC fixed. Plan to take back when next maintenance is due. Regular maintenance and AC fixed. Plan to take back when next maintenance is due. More

Great communication, and working through warranty process. Good examination and feedback on vehicle. Fixed the issue and plan for future work. process. Good examination and feedback on vehicle. Fixed the issue and plan for future work. More

Dealer has not been able to fix the check engine lighe on my Ford Edge. my Ford Edge. More

needed simple key fob reprogrammed. The guy in the parts department was a smart @$$ knucklehead with an attitude. The service department did not return numerous calls. Called around and The guy in the parts department was a smart @$$ knucklehead with an attitude. The service department did not return numerous calls. Called around and found the same service at a competitor for 30% less and my parts were in stock. Let the tow truck driver know I was switching dealerships and he agreed that I had gone with the better company and had heard of multiple problems with this parts and service department. More

On task As I left my vehicle, door was open, directed where I needed to be, counter took my appointment, got my vehicle completed, was out of there where I needed to be, counter took my appointment, got my vehicle completed, was out of there More

Jenna has been my service department rep for over 4 years now and it is always a pleasant experience to work with her. She understands my priorities and does not try to upsell unless the technicians find som now and it is always a pleasant experience to work with her. She understands my priorities and does not try to upsell unless the technicians find something seriously amiss. More

Ryan Huber is great to work with! Down to earth and very easy to talk to! Down to earth and very easy to talk to! More

I’ve been a customer for 3 years and have been very happy with the customer service with the customer service More