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527 Reviews of Interstate Ford - Service Center
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May 14, 2025
The service was prompt and all personnel were professional. The shuttle service was makes getting my car serviced very easy. professional. The shuttle service was makes getting my car serviced very easy. More
by JimCF
Verified CustomerEmployees Worked With
May 12, 2025
Typical dealership service department; any excuse to steal your money. Took a 2022 F150 in for warranty service because the bed camera no longer works. Tech took off the brake light housing, saw a pr steal your money. Took a 2022 F150 in for warranty service because the bed camera no longer works. Tech took off the brake light housing, saw a previous dealership had installed a brake light flasher on the brake light wiring, and claimed that it was the problem and they couldn't fix the camera. The camera, which has a separate wiring harness from the brake light, was inoperable because the "3rd party equipment" caused the failure. And then charged me $160 for the privilege of being blown off. Turns out the camera is overheating in the sun, and will fail if it's too hot. When it cools down, it works again. Replacing it with a new camera fixed the issue. **Updated: Talked to Jeff the service manager and he was super helpful and confused at why the situation even existed. He promised they’d make things right and had the parts on order. If the whole situation had gone this way from the start, this would be a 5 star review ***** More
by abalfour
May 03, 2025
I really appreciate the service department at Interstate Ford. They are quick to get the service done. Ford. They are quick to get the service done. More
by silentthunder09
April 30, 2025
Michael, and the service team was my fantastic. I'll be back for my next service. Thanks! I'll be back for my next service. Thanks! More
by allenwinslow227
Employees Worked With
April 30, 2025
Awesome job they got me in and out really quickly. Thanks and it is great watching techs. Thanks and it is great watching techs. More
by alantoria1
April 11, 2025
Didn’t get a call when my vehicle was finished, they actually kept it an extra day. I was told they wrote down my number wrong. I’ve only ever serviced my truck at that dealership, they should have my actually kept it an extra day. I was told they wrote down my number wrong. I’ve only ever serviced my truck at that dealership, they should have my number in their system. When I picked my truck up I was given my key and told it was somewhere out in the lot. I had to walk around the lot for a couple of minutes looking for it. We own a Mini Cooper as well. When that vehicle gets serviced they wash it and bring it right up out side the service door. Completely different customer service on a car that cost half as much. I generally keep my expectations low so I’m not upset when they aren’t met. The crew at Interstate Ford unfortunately kept that bar low. The service advisor was nice, but I certainly didn’t walk out feeling like I was a valued customer. More
by JEFFBODEN0
Employees Worked With
April 07, 2025
We've purchased many vehicles from Interstate Ford because we appreciate their close proximity to our home and feel like we receive great service. Its too bad Ford insists on badgering customers for because we appreciate their close proximity to our home and feel like we receive great service. Its too bad Ford insists on badgering customers for reviews for every small interaction. I dread taking our vehicles in just for an oil change because I know I'll get at least 2 emails and if I don't respond I'll get badgered. If we didn't like the dealership or Ford products, we would keep buying them. Isn't the repeat business enough? More
by JACQUE6
Employees Worked With
April 01, 2025
Adrian takes care of his customers. It’s a clean place with plenty of inventory It’s a clean place with plenty of inventory More
by toddr1147
Employees Worked With
March 28, 2025
Prompt and courteous service. Thanks. Work was done in a timely manner. Thanks, service department. Thanks. Work was done in a timely manner. Thanks, service department. More
by ARKREUTNER
Employees Worked With
March 15, 2025
The people are professional and friendly. Great place, great place, great place, great place, great place! Great place, great place, great place, great place, great place! More
by NANIGLEIM
