511 Reviews of Interstate Ford - Service Center
Always a Pleasure working with Interstate Ford. Really the bes service department I have ever used. Really the bes service department I have ever used. More
Been going to Interstate Ford for 10 years since we moved to this area. Bought 2 new cars here. Service has always been good and easy to work with. Communication is excellent. Alan is the service rep we alwa to this area. Bought 2 new cars here. Service has always been good and easy to work with. Communication is excellent. Alan is the service rep we always work with, and he's been great. More
Everyone very helpful and friendly - this was my first service on my Super Duty truck service on my Super Duty truck More
Awesome service getting auto ready with oil change, rotation etc. thanks Mary Jo in the service area. rotation etc. thanks Mary Jo in the service area. More
Interstate Ford gets a 5 star rating for sure! Allen M in service was great in helping me get my vehicle issues taken care of even before I thought it could be possible. This dealership rocks! B Allen M in service was great in helping me get my vehicle issues taken care of even before I thought it could be possible. This dealership rocks! Been depending on this team for at least 11 years. Jim and Dean are great to help me when I need a shuttle ride too. More
Simple and common Sync 3 processor replacement had me using a very bad system for over a month while they waited for a courtesy vehicle even though Ford would have been on contract to rent a vehicle. It using a very bad system for over a month while they waited for a courtesy vehicle even though Ford would have been on contract to rent a vehicle. It took 2 attempts to fix, the first they thought a software update would fix an obvious hardware issue. They tried to charge the extended warranty deductible the second time I brought it in to be fixed, even though they failed to fix it the first time. Although they didn't charge the amount in the end, it felt very scammy to have the charge there in the first place, as an expectation I wouldn't argue and they'd get an extra $100. Art did okay overall but could have pushed the rental vehicle to get the very bad system replaced sooner. For Ford, they should be offering to replace the Sync 3 system with something that actually works. Sync 3 is the worst feature of any car I've ever driven or owned. More
Kelly has taken care of my family and I Will be recomending interstate to all who will listen. recomending interstate to all who will listen. More
Drew is a good guy. Great sales experience once again from the team. i appreciate it Great sales experience once again from the team. i appreciate it More
Daniel was a pleasure to work with. He was a straight shooter and I didn’t feel like the usual dealer games were being played which made dealing with the interstate ford a pleasure. Al He was a straight shooter and I didn’t feel like the usual dealer games were being played which made dealing with the interstate ford a pleasure. Also Daniel was a man of his word when it came to correcting some minor things on my new truck. More
I've been working with Jenna in Service and Kelly Frank in Sales for several years.... they are both WONDERFUL to deal with! in Sales for several years.... they are both WONDERFUL to deal with! More