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Interstate Ford

Miamisburg, OH

3.9
457 Reviews

125 Alexandersville Rd

Miamisburg, OH

45342

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Showing 457 reviews

April 19, 2021

My rep Justin Cantrell answered all my questions and got me exactly what I wanted. Everyone was so friendly. I would recommend to anyone I know. More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Schellenbarg, Justin Cantrell
April 18, 2021

Great service everytime. Friendly, efficient. They aren't pushy but are informative and offer suggestions without feeling pressured. We buy the 3 service appointment specials because I trust them to take car More

by bearywest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Scambilis, Connie Lipscomb, Angie Winand, Angel Collins, Shaun Poulos, Ron Spitz
Apr 20, 2021 -

Interstate Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Interstate Ford

April 16, 2021

Great experience with Interstate Ford. Salesman , Matthew Sanders was very good to deal with and stayed late to deliver the truck . Dealer also found I had a Ford incentive , which saved an extra $2000 . More

by 67gt500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sanders
Apr 17, 2021 -

Interstate Ford responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2021

We had a wonderful experience with the company! They went above and beyond to accommodate us in finalizing our sale! We couldn't be happier with our choice and definitely give them a 5 star! More

by pamcook75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Langer, Paul Nichols
Apr 14, 2021 -

Interstate Ford responded

Hello, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

March 26, 2021

I have always been pleased with the service I have recieved at Interstate Ford. I would recommend this service department to any of my friends and family. More

by craindb56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Poulos
March 16, 2021

STAFF WERE SUPER NICE AND FRIENDLY AND DID A GREAT JOB AS USUAL! THEY ALWAYS TREAT ME GREAT AT SERVICE AND QUICKLANE! THANK ALL OF YOU FOR THE GREAT JOB YOU DO! More

by charlie p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Scambilis, Connie Lipscomb, Angie Winand, Angel Collins, Shaun Poulos, Ron Spitz
March 15, 2021

My sales person Nick Miller was very attentive and made sure all of my needs where met with my new truck. Even after the sale I contacted Nick on a few occasions for some assistance and he didn’t hesitate More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Miller
Mar 16, 2021 -

Interstate Ford responded

Jeff, thank you for your kind review; we are happy to pass along your comments to Nick, Wes and the team here at Interstate Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2021

Cory was great at getting back to texts but he became offended when we tried to negotiate the price. We were going to walk when he wouldn't even provide a 2nd key to the 2015 Escape we were paying "list" More

by HoosierNana
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory ??
Mar 09, 2021 -

Interstate Ford responded

Hello, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please contact Paul Nichols at Pauln@interstateford.com or (937) 866-0781 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

Mar 09, 2021 -

HoosierNana responded

We're good. We found a 2013 Ford F150 & brought it home today. We would have walked out last Wed but we had been looking for a car for some time & the 2015 Escape you had fit what we needed. Cory just needs to refine his "negotiating" skills. Instead of being "offended " by us asking to through in the roof cross bars, he should have just said, "Hey, this is a great deal, I just can't go any lower". Instead he just said, "Nope" rather sarcastically. We have been selling tractors since 1960 so we know how to treat & not treat customers.

February 26, 2021

Our service advisor, Tim Beal, always provides excellent service on our Ford vehicle. We have never left an appointment feeling that anything was left undone and our questions have always been answered. More

by foaling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mick Shockley, Travis Willis
Feb 28, 2021 -

Interstate Ford responded

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 02, 2021

Had a major problem with my window while it was snowing Had a major problem with my window while it was snowing and raining called service talk to Connie one of the service advisors she got me in right awa More

by ppprjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Lipscomb
Feb 06, 2021 -

Interstate Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions and thank you again for choosing Interstate Ford!

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