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Interstate Ford

Miamisburg, OH

3.9
457 Reviews

125 Alexandersville Rd

Miamisburg, OH

45342

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Showing 457 reviews

July 02, 2021

This review could be about the bait and switch on my last new car purchase (ever) from them. It could be about the repair they could never get right after a minor rear end collision. But what really has my s More

by ddjohn02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Doe
Jul 06, 2021 -

Interstate Ford responded

Hi, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the chance to talk to you further so please do call Paul Nichols at Pauln@interstateford.com or (937) 866-0781 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 01, 2021

the salesman was outstanding he went beyond and was verry friendley he got the truck finance was verry happy with him i would recommend others to him More

by frederickwoods4546
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Dyamond
Jul 06, 2021 -

Interstate Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Interstate Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

June 22, 2021

Lawrence Reynolds is awesome! He is so informative with the entire process and never makes us feel pressured to make a purchase! Will always come back to see him! More

by Kristyshannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Reynolds
Jun 23, 2021 -

Interstate Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Interstate Ford! We hope to be of service to you again! Take care!

June 18, 2021

This is my third car I have bought from Mick at Inerstate Ford. He is always helpful and helps me acquire the car I want . He explained all about the things I needed to drive my new car. I will go there aga More

by cpensive@live.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Shockley
Jun 19, 2021 -

Interstate Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Interstate Ford! We hope to be of service to you again! Take care!

June 02, 2021

We love the service at Interstate Ford! It’s like Paul was waiting for us when we arrived to get our 2018 Ford Escape. Thanks Paul and crew for your excellence. More

by rcpullins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 19, 2021 -

Interstate Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Interstate Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2021

Thanks to Nick for going the extra mile to help get me in the F150 I wanted. Will come back for service as well. Great job all around. More

by Scott.balent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gilbert, Nick Miller, Todd Langford
Jun 04, 2021 -

Interstate Ford responded

Hi Scott! We're so happy we were able to help you out! We look forward to your next visit! Take care!

May 18, 2021

Just wanted to say thank you Nick,Connie and service manager Ron for helping me in the manner you did. Bless you guys thank you so much for everything I couldn't be more content. 3 cars from ya I will More

by David Andreiw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick out of service manager John Snelling, Adam Gilbert, Lawrence Reynolds, Shawn Dyamond, Aaron Robinson, Connie Lipscomb, Angie Winand, Ron Spitz, Paul Nichols
May 25, 2021 -

Interstate Ford responded

Hi David, we're pleased to hear everything was completed to your satisfaction! It is great to hear our Staff took such great care of you! We hope to see you here again!

May 17, 2021

Nick Miller was great to deal with. super fast with paperwork. Thank you for great deal! Hopefully to do more business in the near future! More

by 14lawjeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Miller
May 03, 2021

The service department did a great job and I was very happy with them. Shaun Poulos helped me from the start and was very polite and kept me updated on what was going on. Shaun s a true professional and More

by dwhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Poulos
May 03, 2021 -

Interstate Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Interstate Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2021

Always great service. Awesome staff. Available for questions and get the job done as soon as possible. Up front pricing, no surprises. I come for all my service needs. More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Scambilis, Connie Lipscomb, Angie Winand, Angel Collins, Shaun Poulos, Ron Spitz, Pat Rucker
Apr 20, 2021 -

Interstate Ford responded

Hi Gloria, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Interstate Ford

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