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Interstate Ford

Miamisburg, OH

3.9
457 Reviews

125 Alexandersville Rd

Miamisburg, OH

45342

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Showing 457 reviews

March 07, 2017

Perfect customer service!!! I think most people dread the purchasing of a new vehicle. I have to say that this wasn't the case for us at Interstate Ford!! I had spoke with Josh t More

by James and Heather Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Putnam, Mathias Glaser, Josh Putnam
Mar 09, 2017 -

Interstate Ford responded

James & Heather: Congratulations on the new Focus! And, thank you very much for your 5-Star rating for Josh, Tim and Mathias and your perfect customer service review! \\ Mark Stanton@Interstate Ford //

March 06, 2017

Very easy buying experience. Built the F150 I wanted on the Ford.com site. Shopped around to get it ordered at an acceptable price. One dealer pretty much ignored what I wanted an More

by F150Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Willis, Bob Barnes, Darrell Gericke
Mar 09, 2017 -

Interstate Ford responded

F150 Buyer: Congratulations on ordering the exact truck you wanted! Thanks for the high Star rating and great review of your experience here at Interstate. Travis Willis, and the rest of the team work hard to deliver 100% satisfaction every time. And, thanks for giving us the opportunity to correct that delivery cleanup issue to set things straight. \\ Mark Stanton@Interstate Ford //

March 05, 2017

Awesome experience I was very pleased with my experience with Aaron and the dealership. Aaron was very helpful and pleasant and made the process of finding a new car ver More

by Brianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Robinson
Mar 06, 2017 -

Interstate Ford responded

Brianna: Thank you for rating your experience here at Interstate with Aaron Robinson as an awesome 5-Stars! Aaron and the rest of the Team truly appreciate that you chose Interstate as your auto store, and then took your valuable time to share the experience. Thanks! // Mark Stanton@Interstate Ford //

March 01, 2017

Will be back for sure!!!! We just stopped in to look At the 2017 Explorers, But,after talking with Nick Miller and his vast knowledge of the Explorers,we will definitely be bac More

by Nailgirl93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Miller
Mar 02, 2017 -

Interstate Ford responded

Nailgirl93: Thanks for the awesome comments and the 5-Stars you've given Nick Miller! He'll still be just as knowledgeable and helpful when you're ready to pick the Explorer of your dreams. // Mark Stanton@Interstate Ford //

February 27, 2017

Very helpful, not pushy Great experience with Aaron, very helpful and friendly. Nice going somewhere and not feeling pushed but really informed and helped to make a good purc More

by Mailmeheather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Robinson
Feb 28, 2017 -

Interstate Ford responded

Mailmeheather: We really appreciate your 5-Star review of Aaron Robinson and your experience here at Interstate Ford! We'll keep working hard to earn all those stars every time you visit. // Mark Stanton@Interstate Ford //

February 27, 2017

Extremely satisfied - Nevin Have known and bought vehicles and parts from Interstate Ford for years. This purchase was a spur of the moment. Just wanted a new car. Got my choices More

by Nem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Miller
Feb 28, 2017 -

Interstate Ford responded

Nevin: Thanks for sharing your 5-Star experience with Nick Miller here at Interstate! And, thanks coming back to Interstate over the years! We're glad Nick was able to help you find the perfect Fusion Titanium you wanted. We'll keep working hard to keep you coming back. // Mark Stanton@Interstate Ford //

February 26, 2017

Great selection and staff! They had the exact truck I was looking for and there wasn't one for a better price with 400 miles. The salesman Nick was very helpful and not pushy at More

by Tippnick98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 28, 2017 -

Interstate Ford responded

Tippnick98: Thank you for the 5-Star review of your experience with Nick Miller here at Interstate Ford! We're glad we had the exact truck you were looking for with the best price to boot. // Mark Stanton@Interstate Ford //

February 26, 2017

Made the process very fast and easy Very helpful and pleasant experience. The people here were very helpful to find the car thats perfect for you. When you were doing the paperwork it wa More

by Phil Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sandera
Feb 28, 2017 -

Interstate Ford responded

Phil: Thank you for the 5-Star rating of your experience with Matt Sanders and the Finance Team here at Interstate. Enjoy your new ride! // Mark Stanton@Interstate Ford //

January 26, 2017

There like unwrapping a not known but unwanted gift They accomadate you like no other when youre purchasing vehicle,first class.... Then the shaft shows up no techs available on weekends, well guess wha More

by Adam Betts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
A lot of them and most were crappy
Feb 27, 2017 -

Interstate Ford responded

Mr. Betts: I regret that you had this experience and that we didn't respond here on Dealer Rater sooner. I'm not sure if you were contacted by Ron Spitz, the Service Manager, but this was brought to his attention in January. You can reach him directly at (937)384-1861.

November 10, 2016

Five Star +++ Best ever car buying experience! We bought a new F-150 at Interstate Ford but after driving it home my husband knew he had bought the wrong type of vehicle. We returned it the next da More

by Rrleath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gilbert