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Interstate Ford

Miamisburg, OH

3.9
457 Reviews

125 Alexandersville Rd

Miamisburg, OH

45342

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Showing 457 reviews

March 18, 2023

Nick is awesome. I will definitely be going back to him for any of my car needs!! More

by honorworkman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Miller
Mar 21, 2023 -

Interstate Ford responded

Hi, we are happy we could make your experience a positive one! At Interstate Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 19, 2023

I recently flew in from Atlanta, Ga to purchase a new Bronco from this dealer in which the transaction went very smoothly. My salesperson "Aaron" rolled out the red carpet and picked me up from the airp More

by CoolHandLuke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Robinson, Todd Langford
February 06, 2023

I contacted Interstate Ford about ordering a new Raptor. I got an immediate response but the salesman told me there is a $10,000 to $15,000 market adjustment over MSRP. No thanks. 1 minute later the local F More

by Oz
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Interstate Ford Salesman
Feb 09, 2023 -

Interstate Ford responded

Hi Oz, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you if we still can. Please contact Paul Nichols at Pauln@interstateford.com or (937) 866-0781 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

Mar 13, 2024 -

Oz responded

Nice canned response. You are well aware that you take advantage of customers and charge well over MSRP whenever possible. I purchased 2 new cars in 2023 and you lost those sales because of your business practices. You also lost the business of my friend and family. Keep up the good work. I seriously don’t understand how you can charge $15,000 over MSRP for a vehicle that I got for MSRP at a dealership less than 6 miles from you.

January 22, 2023

We were involved in a hit/skip collision, by an impaired driver, just 4 days before Christmas. Our 2019 Fusion was a total loss. The collision itself and dealing with insurance has been quite traumatic and More

by Rachel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Best
Jan 24, 2023 -

Interstate Ford responded

Hi Rachel, thank you for your kind review; we are happy to pass along your comments to Corey here at Interstate Ford! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you for your business and we look forward to your next visit! Safe travels!

October 07, 2022

Do NOT take your vehicle here for body work. I was quoted 1 week it actually was 6 weeks. There was zero updates given to me by the body shop without me initiating the contact. More

by dissatisfied
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Body shop employees
Oct 12, 2022 -

Interstate Ford responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Interstate Ford. Please contact Paul Nichols at Pauln@interstateford.com or (937) 866-0781 and we will do our best to make this better. We hope to hear from you soon.

September 07, 2022

Great job! In and out quickly. I was thinking I was ready for brake pad replacement, but they checked them and told me they weren’t ready to be replaced. They c More

by Wizard2475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Poulos
Sep 09, 2022 -

Interstate Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 25, 2022

Nick Nock was very professional and nice to deal with. The repairs were done and they also recognized a recall that was taken care of. More

by jennifer_wisvari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Nock
Aug 27, 2022 -

Interstate Ford responded

Hi Jennifer, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

August 22, 2022

Charles Bland is the best! ! A real professional.Took a lot of time answering all my questions. More

by Foxfespecial
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Nland
Aug 22, 2022 -

Foxfespecial responded

Love my new F-150 from Interstate Ford. Charles Brand handled everything. He is the Best!!

August 20, 2022

Staff was helpful and knowledgeable, no high pressure tactics, Nick Miller was pleasant to deal with on the purchase of this truck, also Jason Shellenberger made it simple and easy on the closing paperwo More

by twood3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Shellenberger, Nick Miller, Aaron Robinson
Aug 23, 2022 -

Interstate Ford responded

Hi, we appreciate your recommendation of our dealership! At Interstate Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 10, 2022

I just bought a 2022 SEL Hybrid Ford Escape from Nick Miller. He is an awesome salesperson. I have bought several cars with Nicks help and will continue to work with him in the future. More

by Bccassidy8115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Miller, Travis Willis
Aug 13, 2022 -

Interstate Ford responded

Bccassidy811 We hope to be of service to you again! Take care! 5, thank you for your kind words and congratulations on your new vehicle!

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