Interstate Ford
Miamisburg, OH
Filter Reviews by Keyword
By Type
Showing 457 reviews
The best sales service and friendly punctual and knowledgeable staff They had paperwork ready and we’ll prepared My truck was clean gassed and all done as promised knowledgeable staff They had paperwork ready and we’ll prepared My truck was clean gassed and all done as promised More
Had a great buying experience! This by far is the nicest truck I have ever owned...excellent work Lawrence!!! why a minimum of 25 words I have no idea truck I have ever owned...excellent work Lawrence!!! why a minimum of 25 words I have no idea More
Had a great buying experience! Nick was super helpful and willing to work with me on price to get what I wanted. Won my business even with a 4 hr drive! Thanks Nick! willing to work with me on price to get what I wanted. Won my business even with a 4 hr drive! Thanks Nick! More
Got apt. quickly. Fast friendly service. Company follows all Covid dictates in service are and waiting room/sales room. Nicholas Nock was my Service Advisor. He covered all that was done on my car in addit all Covid dictates in service are and waiting room/sales room. Nicholas Nock was my Service Advisor. He covered all that was done on my car in addition to advising of condition of rear breaks and rotors. They need replaced very soon. Financially, I just need a couple weeks to get my Social Security or Stimulus. He gave me his card so I can get back to him directly to order parts and set up apt. for instillation. More
Had an appointment for an oil change and everything went very well! Very courteous and very efficient! I will defiantly continue to get my truck serviced there! very well! Very courteous and very efficient! I will defiantly continue to get my truck serviced there! More
Took my car in to get the works and they did a good job for me.The waiting room was comfortable and work was done in a timely manner.I have used this Ford facility for many years and they are always helpfu for me.The waiting room was comfortable and work was done in a timely manner.I have used this Ford facility for many years and they are always helpful.I would recommend this dealer to everyone.Happy New Year to all & to all a good ride More
My experience was excellent lawrence and paul were great and very helpful thanks service and speed was great didn't have to wait around very long thanks again. and very helpful thanks service and speed was great didn't have to wait around very long thanks again. More
Best experience I have ever had buying a car from start to finish! Highly recommend this dealership! Nothing bad to say about them. My salesman Tony Langer was amazing through it all! to finish! Highly recommend this dealership! Nothing bad to say about them. My salesman Tony Langer was amazing through it all! More
Extremely happy with the periodic maintenance of my 2020 C-MAX. The appointment was easily scheduled, the service was accomplished in a timely manner and the service dept. contact, Nick Nock, was very prof C-MAX. The appointment was easily scheduled, the service was accomplished in a timely manner and the service dept. contact, Nick Nock, was very professional and very polite. My experience at Interstate Ford has always been a pleasurable one. More
My 2018 Raptor had a water leak issue, needed regular maintenance, and I wanted them to check on a recall... I went over all of this over the phone when I scheduled... when I arrived at the service cente maintenance, and I wanted them to check on a recall... I went over all of this over the phone when I scheduled... when I arrived at the service center, I just stood there waiting for someone to acknowledge me. When someone finally did, I had to go fill out some paperwork and give it to him. We finally get to the reason I was there and they had no idea what all I needed done as if the girl I spoke to on the phone had no notes in their system... after we spoke about the water leak, I had to remind them about the oil change and other service. Later when the truck was done, I received a text saying I could pick it up with little explanation on how the water leak was fixed. Same thing when I arrived at the dealer... the guy just read from the invoice... I just feel they could communicate better overall. More