Interstate Ford

Very seamless, personalized, pleasant experience ! It was a very seamless, personalized, pleasant experience for trading in a used car for a new one. Sara was very knowledgeable and took care of us in It was a very seamless, personalized, pleasant experience for trading in a used car for a new one. Sara was very knowledgeable and took care of us in the best possible way. More

Excellent Service Experience The team of Josh and Adrian are always super helpful and communicate with options for me to consider and providing a personal perspective, which is gr The team of Josh and Adrian are always super helpful and communicate with options for me to consider and providing a personal perspective, which is greatly appreciated. They manage my expectations well as to what can be done within a specific time frame . I feel that customer service is their #1 priority. Thanks you both! More

Best, most professional service! Was involved in a minor collision with a deer. Filed a claim with insurance and took my vehicle to an "authorized shop", ABRA Auto Body. After two wee Was involved in a minor collision with a deer. Filed a claim with insurance and took my vehicle to an "authorized shop", ABRA Auto Body. After two weeks, ABRA finally completed the work and after receiving my vehicle, had major issues. I called Interstate Ford and spoke to Stacia Shane-Clark, who did not hesitate to speak with Josh Anderson in the service department and immediately was able to set up an appointment with the service department to fix ABRA's mistakes. Insurance was a bit difficult to work with, but when Josh finally got the authorization to do the work, from the time the parts were ordered to the time I picked up my vehicle from Interstate Ford was less than 48 hours! Josh kept me "in the loop" the whole way through and stayed true to everything he related to me. Absolutely the best, quickest and most efficient service I have ever received! More

Great experience Great place, great service. Salesman Todd was great and very helpful. Felt like a small town experience. Looking forward to driving new truck .Thank y Great place, great service. Salesman Todd was great and very helpful. Felt like a small town experience. Looking forward to driving new truck .Thank you More

Poor customer service I was told by someone in reception that I could get a loaner. As it turned out, none were available. I can understand this happening, but an apologeti I was told by someone in reception that I could get a loaner. As it turned out, none were available. I can understand this happening, but an apologetic and helpful attitude would have gone a long way. Instead it was, “Who told you that? I don’t have any cars!” Finally, I was told to go sit in the showroom while the service person tried to find a rental. After 30-45 minutes I went back to see what was happening and was told no rentals were available. When I commented that it would have been nice to know rather than sitting, I was told the service person had been trying to arrange the rental all that time. He only called one agency so I find it hard to believe it took that long. I felt brushed off. My daughter who was with me tried to get me to leave and just go somewhere else because of the poor level of service. In defense of the service department, they did have my vehicle serviced in record time. More

The service dept. is awsome. I went to Dacono Ford to get a new key programed. While there I told them there was a recall on my Truck. And Brighton Ford wants $190 dollars to chec I went to Dacono Ford to get a new key programed. While there I told them there was a recall on my Truck. And Brighton Ford wants $190 dollars to check my truck. to fix the recall. Dacono Ford checked out my truck for free and the recall will be done on monday for Free. They went above and beyond to help me. More

45000 mile service on 2016 Explorer Platinum Always great service and very informative staff. Josh is always greats with a smile and gives complete attention to my service needs for our 3 Ford ve Always great service and very informative staff. Josh is always greats with a smile and gives complete attention to my service needs for our 3 Ford vehicles. More

#1 Dealer in sales and priduct What makes Interstate Ford and Stacia Shane and additional staff so great? They go the extra mile to get you the best financing deal for the vehicle What makes Interstate Ford and Stacia Shane and additional staff so great? They go the extra mile to get you the best financing deal for the vehicle YOU want, not the one they want to sell you. We bought a truck from them 4 years ago. Same staff there 4 years later. They are willing to give you top trade, search for all the available insentives and get you financed. And if you are just shopping they take the time to show you what they have and what is available. No pressure to buy today. Give them a shot you won't regret it. More

Straight forward I needed help with financing, and they made it happen. Granted I have good credit. If you’re a responsible individual then the process should go smoot I needed help with financing, and they made it happen. Granted I have good credit. If you’re a responsible individual then the process should go smoothly. More

Great experience. Sara Holman was great to work with. She was diligent, knowledgeable and was low pressure. Buying our truck at interstate ford was a pleasant experienc Sara Holman was great to work with. She was diligent, knowledgeable and was low pressure. Buying our truck at interstate ford was a pleasant experience. More