Interstate Ford

Oil Change I took my new car in to their service department for an oil change and tire rotation. They were running a little behind my appointment time, but it al I took my new car in to their service department for an oil change and tire rotation. They were running a little behind my appointment time, but it all worked out perfectly because they were able to make me a second key fob while I waited. Adrien Medina’s level of customer service is above and beyond! Everybody I’ve worked with at this dealership is outstanding. I’ve bought 2 cars from this dealership with Dennis as my sales rep both times and will continue to buy from them. Q made the finance part painless! Thank you, Toni Dawe More

Customer Service is amazing I have purchased multiple vehicles at Interstate Ford and have always been treated great. They never pressure me to buy but instead just give me the I have purchased multiple vehicles at Interstate Ford and have always been treated great. They never pressure me to buy but instead just give me the information I need. I appreciate the genuine care they give to their customers. I also get my vehicles serviced there and had an interesting inquiry. I had a check slip into the front console and needed to get it back but did not want to break anything by doing it myself. They helped me at no charge and with that kindness that I have come to appreciate so much. If you are in the market to buy a Ford or get one serviced I would definitely recommend Interstate Ford. I have been to numerous other dealers that pressure people and treat them badly at the service desk. Thank you Josh for your help! More

Alternator replacement Josh is great! It is apparent he genuinely cares about having your issue resolved. Even the shuttle driver was wonderful. Although a bit pricey, I'm v Josh is great! It is apparent he genuinely cares about having your issue resolved. Even the shuttle driver was wonderful. Although a bit pricey, I'm very happy with the results. Jeff has also been great on past visits. More

Positive, no hassel dealership experience Stacia and Q make buying a vehicle enjoyable! I received a better deal than expected in less than 4 hours time. Working with Stacia was as if she was Stacia and Q make buying a vehicle enjoyable! I received a better deal than expected in less than 4 hours time. Working with Stacia was as if she was purchasing this vehicle for herself. A+++ More

Not Happy, but not a common experience at Interstate Ford I have taken my Truck from Longmont to Interstate Ford since it's purchase at Longmont Ford. They have taken care of me and my truck every time.... I have taken my Truck from Longmont to Interstate Ford since it's purchase at Longmont Ford. They have taken care of me and my truck every time.... right up until my last visit. For that visit, they earned one star on this review. Bad news for them; This time they sent me a survey, so I'm going to take advantage of that old saying about how many people an unhappy customer will tell... My truck needed a routine service, and I had a specific issue resolved. Rather than just doing a key-drop, I made an effort to show the Service Advisor a video of the specific issue I was having. He called a Technician to come in and view the video. That left me with confidence that my major problem would be resolved as usual. I left my truck for over a week. Out of town, I received a phone call asking if they could have a few more days to track down the issue. As I wouldn't be home for another 5 or 6 days this wasn't a problem at all. I asked what progress was made on the issue at hand, and did receive a follow up phone call assuring me they'd have it taken care of. After 2 weeks I arrived to find that they'd fixed a problem that I didn't have. Not a single person seemed to know anything about the issue I had requested be resolved. As for the problem I described in detail, and provided a video, and made several calls to check on the progress, well that went from bad to worse. I got into an argument with the Manager that the issue I was having wasn't related to Ford. She maintained that this was a Third Party Issue, and it wasn't her service departments' problem to resolve in the first place. Fortunately after the Wicked Witch left (walked away with her nose in the air), a very helpful person pulled up the records kept by Ford, about my Ford, and found the Ford part number for the Ford item installed at THIS Ford dealership. Of course Interstate Ford did find ANOTHER problem that Longmont Ford overlooked, and fixed it without even asking, or charging me. Now I just need to find another week where I don't need my only means of transportation. I still have faith in Interstate Ford. Let's hope my next review will be a 5 star review. More

New Escape Great service from everyone at Interstate Ford!!! Highly recommend this dealer to everyone we know!!! Todd always goes out of his way to get the vehic Great service from everyone at Interstate Ford!!! Highly recommend this dealer to everyone we know!!! Todd always goes out of his way to get the vehicle you want and need!!! More

Always a good experience! I've purchased several vehicles from Stacia at Interstate Ford. The last one was for my daughter who had a tight budget. Stacia is always willing to w I've purchased several vehicles from Stacia at Interstate Ford. The last one was for my daughter who had a tight budget. Stacia is always willing to work hard to find the right vehicle at the right price. And Quienten does everything to get the best financing out there. I won't even bother going anywhere else! More

Buying 2019 Mustang Gt Went to look at a Mustang GT California Special, drove there car, went out on the Internet looking for other models. Didn’t find any so I called Dan Went to look at a Mustang GT California Special, drove there car, went out on the Internet looking for other models. Didn’t find any so I called Daniel Snyder back and he said he would honer the price he gave me. Very happy for no hard sell usage.Would recommend Daniel. More

Great experience, above and beyond Great experience, Jarrod stayed late on a Saturday so I could view a vehicle and when that did not work out. They made a trade for the vehicle I wante Great experience, Jarrod stayed late on a Saturday so I could view a vehicle and when that did not work out. They made a trade for the vehicle I wanted in Kansas in order to gain my business. When the vehicle was in town Jarrod already had all paperwork ready and it was the fastest transaction I’ve had in a dealership. Overall great experience and will be going back and recommending Jarrod. More

Great experience We had a fantastic experience working with Sara Holman and Mike Ververs purchasing our vehicle. We highly recommend them!! Honest, efficient, and know We had a fantastic experience working with Sara Holman and Mike Ververs purchasing our vehicle. We highly recommend them!! Honest, efficient, and knowledgeable. Great dealership. More