Interstate Ford

Horrible customer service Went to look at and eventually buy a 2017 F150 at Interstate Ford. It was a bit of a drive from Littleton so I made sure to make an appointment ahead Went to look at and eventually buy a 2017 F150 at Interstate Ford. It was a bit of a drive from Littleton so I made sure to make an appointment ahead of time. When I made that appointment I also mentioned that I was coming in at 1pm so I can be on the road before 5 o clock traffic hit. When I got there the truck had some damage that wasn't mentioned in the listing. After inspecting the vehicle (which had some undisclosed damages but I was ultimately ok with them) I was ready to buy. After going through all the normal paperwork and finance stuff I was ready to drive off as I'd been there for a couple hours already. That's when my salesman told me it'd be another 3 hours until my truck was ready because it needed some recall work done and to be cleaned. I'd been following this truck for a couple weeks online so I know it was in there possession for quite some time in which they could've done all of that. I told my salesman that that was crazy and was never mentioned to my once throughout the buying process. I asked to see a manager who did absolutely nothing for me. Didn't even get my truck out faster. Then he had the gall to offer me CANDY as a consolidation when he saw how upset I was. I just spend $35,000 on a truck and you're gonna offer me candy for your poor service? That's just disrespectful. In the end I didn't get my truck until 5pm and after being there for THREE HOURS. I've bought half a dozen vehicles in my lifetime and have never experienced anything like this. If you have a problem with this dealership they won't work with you to make it right they'll just tell ya tough luck and send you on your way after three hours. I've had better customer service at McDonald's. Avoid this place. More

Excellent buying experience. Ed Trejo took very good care of me. The Car was as advertised. Everyone that I came into contact were nice and professional. Will reccomend to friends care of me. The Car was as advertised. Everyone that I came into contact were nice and professional. Will reccomend to friends More

My experience there was top notch. My sales person Dan was efficient and no nonsense. I didn’t feel like I was ever being talked down to for being a woman and that is very important to me. Overall I give was efficient and no nonsense. I didn’t feel like I was ever being talked down to for being a woman and that is very important to me. Overall I give them 5 stars and would recommend them in the future. More

Daniel was awesome. Really helped us get a good truck for our ranch. He had a good sense of humor too! I wish I would have known he goes by Scooter! our ranch. He had a good sense of humor too! I wish I would have known he goes by Scooter! More

Murphy and Josh They were very helpful, polite, and kind in replacing my wiper blades at the end of their day. It was cold and they replaced them for me at the very They were very helpful, polite, and kind in replacing my wiper blades at the end of their day. It was cold and they replaced them for me at the very end of their work day outside of the shop. They were pleasant in demeanor and worked very good together. I was grateful for their help! More

Interstate Ford was an invaluable resource in my quest for a used vehicle. I found their ad on Autotrader and followed up with a call to ensure the vehicle was still available. I traveled north from for a used vehicle. I found their ad on Autotrader and followed up with a call to ensure the vehicle was still available. I traveled north from Denver to Dacono and was pleased with the friendly, knowledgeable service I obtained. I did purchase the Ford Explorer and every aspect of the process was complete, easy , and effortless. More

Excellent service for a walk-in on a busy Saturday. I had a slow leak one tire and they did not charge me to fix it I guess because I bought the tire there two years ago have have lots of service work done t a slow leak one tire and they did not charge me to fix it I guess because I bought the tire there two years ago have have lots of service work done there. More

Love I25 Ford! This was my 2nd car purchased from I25 Ford and working with Phil Formby was fantastic! He was patient, very knowledgeable and had great customer serv This was my 2nd car purchased from I25 Ford and working with Phil Formby was fantastic! He was patient, very knowledgeable and had great customer service skills! Ford has really improved on their quality and durability and service. Thank you Phil! More

Great Experience They have best selection of V8 F150 in the metro area. Fair price and friendly people. Daniel answered all my question on the phone before I ever vi They have best selection of V8 F150 in the metro area. Fair price and friendly people. Daniel answered all my question on the phone before I ever visited the dealership. Great use of time. More