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Interstate Ford

DACONO, CO

4.8
1,710 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. We will help you find the new or used car you want in the Denver, Brighton, Longmont, and Boulder area. At Interstate Ford we offer a searchable online inventory of new Ford cars in greater Denver, along with Denver area used cars, trucks and SUVs by top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford, or quality used car, you have been searching for. Interstate Ford also provides a full line of services dedicated to our Denver region customers. From car loan assistance and Ford service and auto repair, to Ford auto parts and accessories, Interstate Ford has everything you need. Whether you are looking for a Ford, or a pre-owned car or truck, Interstate Ford is here to help. Click on Car Finder if you don't see what you are looking for. Fill out the form and when vehicles arrive that match your criteria, we will contact you! Click on directions if you would rather visit us and discuss your options with our friendly sales staff. You can reach Interstate Ford by calling us at 303-833-6700, or visiting us in person at 800 Bryan Court, Dacono, CO 80514. We look forward to having you as our guest!
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120 Laura Court

DACONO, CO

80514

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Showing 1,710 reviews

October 09, 2024

I’m extremely dissatisfied with the service at Interstate Ford. I picked up my truck two weeks after dropping it off, only to be told the issues were resolved, but I’m still experiencing the same problems. T More

by adis-culesker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
2.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Interstate Ford responded

Your truck is a lifted truck with oversized tires. The vibration we felt was caused by tires which the company who lifted the truck paid for. The tires were rubbing due to the lift kit, and we trimmed them for you also. You hopped a curb and turned the wheels when you left to make sure it was good. Your vehicle is not going to drive like a normal F150 like I explained to you. When dealing with the aftermarket lift kits and tires it does take extra time to get these issues resolved because we are not going through the manufacture but through the company who installed these items. (I explained all this to you). I offered to bring the vehicle back in and have a technician test drive the vehicle with you. The vehicle is modified and will never drive like a normal F150. Yes, you can take the vehicle to other dealerships to get fixed, if they are choosing not to deal with the company who lifted the vehicle that is their decision to make, and I can't change that there are other dealership who sale them and fix them. Your vehicle will ride and drive like a lifted truck which is what you purchased.

Oct 09, 2024 -

adis-culesker responded

If the truck was driving as it’s supposed to, you wouldn’t have had to modify it further or replace the tires. Your response only confirms my concern that you’re frustrated with the issue, and perhaps a bit more effort could be put into resolving it. This experience is exactly why I wouldn’t recommend anyone buy a lifted truck from your dealership.

Oct 09, 2024 -

adis-culesker responded

If the truck was driving as it’s supposed to, you wouldn’t have had to modify it further or replace the tires. Your response only confirms my concern that you’re frustrated with the issue, and perhaps a bit more effort could be put into resolving it. This experience is exactly why I wouldn’t recommend anyone buy a lifted truck from your dealership.

Oct 09, 2024 -

Interstate Ford responded

I never said that there was nothing wrong, we did find an issue and resolved it with the company that lifted the truck. I don't know if there is anything wrong as of right now when the vehicle left it was fine and the issues we found were resolved. I am just saying it will not drive like a normal truck and somethings maybe considered normal due to the lift and oversized tires.

Oct 09, 2024 -

adis-culesker responded

The issue was not resolved. The same issue still exists and thus the frustration. The truck was also clean when I dropped it off with you and filthy when I picked it up.

October 04, 2024

Aaron Baca and the service team went above and beyond to ensure I left satisfied. Will 100 percent be buying my next vehicle from them! More

by bloodwalker1892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff DuVall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ververs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Baca
Oct 05, 2024 -

Interstate Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

October 01, 2024

We recently had our Bronco in for service. We worked with Jenna Varela. She is always helpful to make sure the work is done on time. The techs do a great job as well! More

by Cher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff DuVall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Interstate Ford responded

Cher, it's great to hear that Jenna was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Interstate Ford! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

October 01, 2024

They went above and beyond for me. Thank you so much for everything! Very happy customer! More

by bloodwalker1892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff DuVall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ververs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Baca
Oct 01, 2024 -

Interstate Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Interstate Ford, we look forward to having you as a valued customer for many years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

September 29, 2024

Our buying experience was one of the best. Drew was very knowledgeable and most of all not pushy. Awesome! More

by Hammerdown68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ververs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Schendel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Interstate Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well with Drew and truly appreciate your feedback. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com

September 29, 2024

Aaron was fantastic to work with, transparent and upfront! Mike.in Finance was also easy to work with. More

by MidKnightFox93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ververs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Interstate Ford responded

It's great to hear that Aaron and Mike were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Interstate Ford! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com

September 27, 2024

always friendly, very knowledgeable, and took care of everything quickly. will be back for further services. More

by john@iuoelocal1.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Interstate Ford responded

John, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Art here at Interstate Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

September 26, 2024

The team was easy to deal with and quick once a price was determined. Dealership was a little difficult to negotiate the final price with. Ryan was very professional and good to work with. More

by devisscher.bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ververs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Huber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Interstate Ford responded

Hello Bob: Thank you for taking the time to share your thoughts on working with our team. Please let us know if you'd like to discuss your visit further. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com

September 23, 2024

Always great, they go the extra effort to make sure I am taken care of quickly and professionally. I am a Ford customer for life at this store More

by sterlingdixon67
Recommend Dealer
Yes
Employees Worked With
Kelly Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Interstate Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Interstate Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

September 22, 2024

Great experience. Arron worked hard to get the truck for me. Stayed in contact with updates, and made the process enjoyable. More

by koewing23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Huber
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Interstate Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com

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