Interstate Ford

Chris Shoopman Very pleased with the whole experience not your typical dealership. Showed me cars on the lot. Didn't try to sale me a car in the show room but let me Very pleased with the whole experience not your typical dealership. Showed me cars on the lot. Didn't try to sale me a car in the show room but let me look in the lot. More

Leasing a new car for the first time in 20 years From start to finish, Stacia was very professional, fast, friendly(very pleasant), knowledgeable and the very BEST salesperson I have ever dealt with From start to finish, Stacia was very professional, fast, friendly(very pleasant), knowledgeable and the very BEST salesperson I have ever dealt with in all my career! She new exactly what we needed and got to work putting everything together and before we knew it, we where driving our way home. More

craig They help me out alot and when I had a question on some stuff they find it and tell me . That is way I go to this people in this Dealer Ship. They help me out alot and when I had a question on some stuff they find it and tell me . That is way I go to this people in this Dealer Ship. More

Bought a used Dodge Ram 3500 I first came here wanting a specific truck, my first visit they really didn't have what I wanted but my sales guy Jason Bell was awesome. I keep in co I first came here wanting a specific truck, my first visit they really didn't have what I wanted but my sales guy Jason Bell was awesome. I keep in contact with him for about 2 weeks u til we found the perfect truck for me. I have never had that happen before where the salesman was working for me, actually me. I would recommend anyone to go to interstate ford for the next vechile purchase. More

Wonderful Saleswoman Stacia was a fantastic seller. She did not push me or prod me to buy a car she waited patiently while I made my decision. It was greatly appreciated. Stacia was a fantastic seller. She did not push me or prod me to buy a car she waited patiently while I made my decision. It was greatly appreciated. We will definitely be coming back here for our next car. More

Great Experience Everyone was very friendly. Our salesman Cody was able to get us a great deal on the vehicle we loved. We will surely recommend Interstate Ford to our Everyone was very friendly. Our salesman Cody was able to get us a great deal on the vehicle we loved. We will surely recommend Interstate Ford to our friends and family. More

Great Experience!! My wife and I had been looking for a new car for several weeks, I was doing most of the leg work. I would find a car and take my my wife ( Kim ) to l My wife and I had been looking for a new car for several weeks, I was doing most of the leg work. I would find a car and take my my wife ( Kim ) to look at it the next day. We looked and looked. We experienced some very stressful pressure sales pitches. I hate that. A friend recomended we visit Interstate Ford and ask for Quentin or Q. I went there a few days later and met with Stacia, as Q was off that day. She was very helpful in showing me just what we were looking for. I drove a new Fusion and It had everything we were looking for. I took Kim back the very next day, and we worked with Q. He showed Kim all the features and funtions of the car. She loved it! From Stacia, to Quentin, to Steve in finance, we were treated as if we had been friends or family for years! These guys are great! Together we were able to get the car we wanted, with no stress or hassle. We love our Ford Fusion, and next year when I upgrade from my F-150 to a new one, there is no doubt that this is where I will go. Thanks to everyone at Interstate Ford! What a great team they have!!! John and Kim Weeks More

Jason is the greatest My wife and I stopped in to look at the new Ford Fusions and was greeted by Jason Bell. We found a car we liked and gave Jason the opportunity to pro My wife and I stopped in to look at the new Ford Fusions and was greeted by Jason Bell. We found a car we liked and gave Jason the opportunity to provide us with a great deal. Since we had just come from grocery store, we needed to get home and told Jason to put the deal together and call us. Within an hour, we had the deal we wanted, for almost the amount we wanted, and picked the car up 2hours later. I would highly recommend Jason to anyone that is looking for a good deal, honest approach, and very friendly service. One of my top 5 experiences in dealing with a car dealer. More

Sales was great...until the deal was made Overall, I thought the sales team was great. I have had my car for a few weeks now and love it. I liked Jason a lot and he understood that I didn't w Overall, I thought the sales team was great. I have had my car for a few weeks now and love it. I liked Jason a lot and he understood that I didn't want to be pushed into a deal and that I would not buy until I found the right car at the right price. There was only one comment made by Jason that I didn't really appreciate but overall I really liked him. I would highly recommend Jason to friends and family who are looking to buy a car. I also briefly met Mike and he was really nice as well. The rating given above excludes all of my experiences after the deal was made (during the time I was signing papers with the finance manager, Steve). I had previously been approved for a loan from my local bank with a very low interest rate. I was incorrectly informed by Steve that my local bank would not actually honor that interest rate because the car was slightly older than I originally thought I would purchase. While Steve said that he would check with my bank he did not. While we were signing the papers he continued to speak down to me, acting like he was doing me a huge favor by finding another bank to honor the interest rate my local bank had approved. Two days after purchasing the car, I called to see who my loan would be through but Steve still didn't know. I called my local bank and found out that they would honor the interest rate and had not spoken to anyone from interstate ford about the loan for the vehicle I purchased. This really irritated me because I was very clear that I wanted to use my bank for the loan. At this point, I emailed Steve and asked him to cancel all other loans and work with my bank even providing contact information for the loan officer. I was notified several hours later that interstate ford was not really cooperating and asked if I could get them to send the paperwork. I ended up sending my copy of the deal to my bank and working directly with them to finish the sale of the car. I felt that I was doing part of Steve's job and it made buying the car much more stressful than it should have been. After speaking with my loan officer I was further disturbed when I was informed that my bank works with Interstate Ford frequently. They stated that their interest rate protocols were common knowledge to local dealers and they should have closed the loan at the time of the sale. There is another finance manager at interstate ford. I would suggest requesting Tim for anyone who is pre-approved and wants to stick with a specific bank. I don't know if he was making money from the deal, or if the dealership would make more money from using a specific bank but Steve made it a battle of wills and a matter of principal. More

Pricing I was originally looking at used trucks, but the pricing was so good I couldn't pass up a new truck. Stacia was so helpful and knowledgeable that I kn I was originally looking at used trucks, but the pricing was so good I couldn't pass up a new truck. Stacia was so helpful and knowledgeable that I knew that I wanted to do business with her. More