Interstate Ford

Always perfect service. First Class organization. Super dealership. It is obvious that the hiring practices of Mr. Held are extraordinary and should provide a template for the in the automobile sales Super dealership. It is obvious that the hiring practices of Mr. Held are extraordinary and should provide a template for the in the automobile sales industry. His people make all the difference. More

4th Times a Charm Although the Sales experience was masterful, I cant say the same about the Service Department. There's too many issues to document in a brief summary Although the Sales experience was masterful, I cant say the same about the Service Department. There's too many issues to document in a brief summary without providing details of each... I would say that Jeff provided me the most he could and was extremely helpful and willing but the overall experience was not what I expected. More

Desperate We were traveling from Arizona with our 87 year old motherinlaw, our daughter and granddaughter when we started smelling burnt oil. When my husband ch We were traveling from Arizona with our 87 year old motherinlaw, our daughter and granddaughter when we started smelling burnt oil. When my husband checked he noticed the rear bearings were bad and ready to break so we pulled right in Interstate ford dealership and when we told adrien medina the service adviser about it he immediately came out and checked the car out. At first he said they were booked and couldn't get us in till Monday, but when I explained how I wanted to be home by a certain date he rearranged his schedule with other customers and took us right in. He even traveled a hour and a half to pick up an axle for our car. I can't thank him and his mechanics for everything they did for us. They went beyond what they had to to help us. Again I owe them a world of thanks and they were the most helpful staff that I have ever met. Thanks again, The McCasland Family. More

easy experience They had the car we wanted at a fair price. The staff is easy to work with, low key, no pressure. The car was as described on the web. They had the car we wanted at a fair price. The staff is easy to work with, low key, no pressure. The car was as described on the web. More

Simple and Straighforward Found the small, slightly used SUV we were looking for at a great price online. Test drove it with salesman Dennis Blair. Dennis was honest, knowled Found the small, slightly used SUV we were looking for at a great price online. Test drove it with salesman Dennis Blair. Dennis was honest, knowledgeable and a pleasure to work with, as was finance person Q.Clark. Highly recommend this dealership. More

Safety harness replacement The recalled safety harness on our new Mustang was replaced quickly and smoothly and seems to work well. The process was almost seamless. Good job! The recalled safety harness on our new Mustang was replaced quickly and smoothly and seems to work well. The process was almost seamless. Good job! More

40,000 mile service Jeff took great care of myself and my vehicle. He provided a courtesy ride quickly and had my truck service completed in a very reasonable amount of t Jeff took great care of myself and my vehicle. He provided a courtesy ride quickly and had my truck service completed in a very reasonable amount of time. Jeff was very professional and personable. More

Thank you Interstate Ford! Staff is super knowledgeable and helpful. Everyone we worked with seemed to really care and went above and beyond to make sure our needs were met. We Staff is super knowledgeable and helpful. Everyone we worked with seemed to really care and went above and beyond to make sure our needs were met. We will be customers of Stacia's for life! More

Stacia at Interstate Ford did a great job. Everyone at Interstate Ford that I worked with did a great job - friendly, helpful great service. The ordering process worked great. The pick-up and p Everyone at Interstate Ford that I worked with did a great job - friendly, helpful great service. The ordering process worked great. The pick-up and paperwork process also was very good. More

A culture of good service in a hassle free environment I really appreciated Interstate Ford's hassle free, straightforward environment. Purchasing a new vehicle is often stressful, and most dealerships pl I really appreciated Interstate Ford's hassle free, straightforward environment. Purchasing a new vehicle is often stressful, and most dealerships play games with numbers and values to make the sale count for the dealership or salesman. That mentality and way of doing business is disingenuous, outdated, and disrespectful. Sean did a great job, and was a pleasure to work with. I purchased my new F-150 for the first price they offered me. Shortly thereafter I discovered it was a highly competitive offer that no dealership could offer lower and still be in business. What a breath of fresh air. This was greatly appreciated. High regards for Sean and Interstate Ford. More