Interstate Dodge Chrysler Jeep RAM Fiat
West Monroe, LA
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We experienced the worse treatment at this dealership. This dealership would get nothing more then a -0 star from me. AFTER PURCHASING A VEHICLE, just a few days, we had an issue arise so we went to discu This dealership would get nothing more then a -0 star from me. AFTER PURCHASING A VEHICLE, just a few days, we had an issue arise so we went to discuss it with someone there. First, we were ignored 2 times by the gentleman who was told we needed to talk with him. When he finally approached us, he never introduced himself or even tried to show a concerned interest in our issue. He was very rude and unwilling to, pretty much, hear what we had to say about the problem we had. His comments and body language suggested that he was not interested and he was not going to help. So in other words he told us we were just stuck with the issue and to deal with it. I would never recommend anyone to do business with this dealership. I was warned before I went, that they were like that, but I wanted to draw my own conclusions. Well I can just say that we are stuck with them due to the purchase of a vehicle but I did learn a lesson that day and that is to listen to my friends next time. They will never have to worry about me sending anyone to them. All they are concerned with is making a profit and not the actual customer purchasing from them. Buyer BEWARE!!!!! More
There service writer was a kind man that was quick and precise with his updates and information. He took good care of the entire situation with my Jeep. The only issue at all was due to a mix up in com precise with his updates and information. He took good care of the entire situation with my Jeep. The only issue at all was due to a mix up in communication from me, not his fault at all. More
Oil change and tire rotation. I have always a good experience. It’s never later than the time they estimate on being finished and most of the time it’s sooner. I have always a good experience. It’s never later than the time they estimate on being finished and most of the time it’s sooner. More
Brought my new 2500 in for recall work and had it out by lunch! Service guys were very nice too. lunch! Service guys were very nice too. More
They took the job, they did the job and they did it right!! Thanks A Lot! I needed the van as soon as possible because it was a handicap van I use to transport my wife in. Mr. Duane and Ben exceeded m right!! Thanks A Lot! I needed the van as soon as possible because it was a handicap van I use to transport my wife in. Mr. Duane and Ben exceeded my expectations. A special thanks to them. More
Brought my truck in at 1:30pm for routine 30,000 mile maintenance on Tuesday, October 26, 2021 . I made the appointment online Monday, October 25, 2021. Dwane meet me when I arrived and said that the wo maintenance on Tuesday, October 26, 2021 . I made the appointment online Monday, October 25, 2021. Dwane meet me when I arrived and said that the work would take about an hour to perform. They were done in 55minutes, Outstanding Customer Service!!! If you are look for a dealership that practices what they preach, SERVICE AFTER THE SALE, Interstate Dodge is the one!!! More