Interstate Dodge Chrysler Jeep RAM Fiat
West Monroe, LA
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Bought a 2022 gladiator. Connor Bowlin was the salesman. They didn’t have exactly what we were looking for in hand but promptly found just what my wife was looking for. Deliv Connor Bowlin was the salesman. They didn’t have exactly what we were looking for in hand but promptly found just what my wife was looking for. Delivery was quick and loaner car we had while waiting was decent. Connor kept me informed of everything going on during the whole process. Truck arrived and was just what we wanted More
Interstate Dodge Chrystler Jeep RAM Fiat is a very firendly and extremely professional auto dealer! firendly and extremely professional auto dealer! More
The front desk is Always professional, friendly, & helpful! Same with the service department ONLY with the service department they are not sufficiently doing their job to value the customer needs! The helpful! Same with the service department ONLY with the service department they are not sufficiently doing their job to value the customer needs! They have had my car for about a week now and it has not be looked at yet! The reason that was provided to me was that they were short of staff. I understand that, but i have set an appointment that was approved! Which means my car should be looked at as soon as possible! if it were their car i’m sure they would’ve made sure SOMEBODY GOT TO IT! This experience was a waste of time! I have missed countless days of work and i will not refer anyone to get service done here! Not trying to have anyone lose their job, but that is just RIDICULOUS! More
The experience was a relaxing one and I was very pleased with professionalism of the employees. The staff was very courteous and that in itself was a gigantic step for this post pandemic era. This was my with professionalism of the employees. The staff was very courteous and that in itself was a gigantic step for this post pandemic era. This was my first visit! My husband purchased a RUBICON Jeep for my retirement gift. Therefore I’m looking forward with future visits to this service department! More
I wish that I had never purchased a Jeep based strictly on the caliber of service at Interstate Drive in West Monroe, LA. I tried making an appointment. That was a joke. Finally, got in on another day an on the caliber of service at Interstate Drive in West Monroe, LA. I tried making an appointment. That was a joke. Finally, got in on another day and my 6-month-old driver's side floor mat came back with greasy footprint smears on it. I specifically asked if they check all fluids since this was the 1st of my 3 free oil changes and it was indicating wiper fluid was needed. I was told that they do. Needless to say, my vehicle still says wiper fluid is needed. I'm having someone check it out in the morning to be sure that it actually has oil in it. I will be driving anywhere, but West Monroe for oil changes in the future. More
Gillian got my daughter’s Jeep Grand Cherokee In for service and out as promised. He was very knowledgeable about the problem we were experiencing with the vehicle. That alone gave us confidence. service and out as promised. He was very knowledgeable about the problem we were experiencing with the vehicle. That alone gave us confidence. More