Interstate Dodge Chrysler Jeep RAM Fiat
West Monroe, LA
Filter Reviews by Keyword
By Type
Showing 154 reviews
Incredible Service! Answered call for service.. Repaired truck in less than 30 minutes and had me back on the road to my final destination. Parts, service and billing de Answered call for service.. Repaired truck in less than 30 minutes and had me back on the road to my final destination. Parts, service and billing departments -start to finis were awesome. More
Service department would not answer the phone as it rang for over an hour. Service department would not return phone calls even if I left multiple messages in the dame day. Held my car hostage for over 1 mo for over an hour. Service department would not return phone calls even if I left multiple messages in the dame day. Held my car hostage for over 1 month and did an unnecessary battery charge (which they later made me pay $150) and would not return the car until it was paid. After 1 month of waiting and 2 weeks of a part being lost in shipping, they finally called a partnered dealership and got the part to fix my car. I have the unlimited warranty and because of the unnecessary battery charge they still made me pay over $150 to get my car back. Again after keeping it for a month without returning any phone calls. More
Great service and very knowledgeable. Thank you Mr. Gary for your kindness and help. I’ve wanted a Jeep truck since way before these new ones come out, so thank you for helping me fulfill Thank you Mr. Gary for your kindness and help. I’ve wanted a Jeep truck since way before these new ones come out, so thank you for helping me fulfill my dream. PS .. my wife loves her new keep Cherokee too !!! Thanks a million Interstate Dodge of Monroe. You have a great team !!! More
I marked a one star because it would not allow me to do zero stars. I would not take my vehicle to them or purchase anything from them because they are very dishonest. zero stars. I would not take my vehicle to them or purchase anything from them because they are very dishonest. More
Great experience! ! Andre was awesome and very knowledgeable with all the vehicle features and applications. The sale was smooth and the price was competitive with surr ! Andre was awesome and very knowledgeable with all the vehicle features and applications. The sale was smooth and the price was competitive with surrounding dealerships. Leonard made the financing portion a breeze and their sales manager Kais had excellent customer service. They introduced me to the service/parts team and I feel like I’ll really enjoy my future experiences with them. I will return for my next vehicle! More