International Subaru Orland Park

We went to International Subaru to look at a used/service loaner Outback and compare to new Outbacks. The salesman was very friendly and knowledgeable. Once we got to the negotiation stage, things became d loaner Outback and compare to new Outbacks. The salesman was very friendly and knowledgeable. Once we got to the negotiation stage, things became difficult. The sales manager thought he was the wizard from the Wizard of Oz, and he refused to come out of his office to greet us. We went back and forth with the price, and they kept playing games with the price and our trade. It finally came down to a difference of $300, and the manager refused to budge. They lost the sale of a $25,000 car over $300 and their attitude. If the negotiation process wasn't such a game they played, and their attitude and friendliness was better, we probably would have bought the car. The next day, we went to Autobarn Subaru and bought a new Outback for the price we would have paid for the used service loaner. The buying process at the Autobarn was the complete opposite of International Subaru. More

Best experience purchasing a car. Initially, I came to the dealership for a brochure to motivate me to save for a year-end purchase. Mike was professional w/out being pushy. He answered some questions and the dealership for a brochure to motivate me to save for a year-end purchase. Mike was professional w/out being pushy. He answered some questions and I was out the door. After browsing the brochure, I found a car I liked (Impreza Outback Sport) but it wasn't in stock. A call to Mike and he was able to track one down w/my first color choice. But what I really appreciated about Mike was that he was able to get me a fair price and financing w/minimal hassles and delays. More