International Motor Group
Warwick, RI
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567 Reviews of International Motor Group
Excellent Experience I felt very comfortable and there was no pressure. Friendly service. Definitely would go back and would recommend friends and family. Car was ready wi I felt very comfortable and there was no pressure. Friendly service. Definitely would go back and would recommend friends and family. Car was ready with items requested done. More
Good service I went into this dealership already knowing which car I wanted. The guys there made my first car buying experience super fast and easy. Overall a good I went into this dealership already knowing which car I wanted. The guys there made my first car buying experience super fast and easy. Overall a good customer service experience. More
Excellent! Tony and Dylan very personable and knowledgeable. No pressure. If I lived in the area, I would buy from them again! nancy and Jerry G Tony and Dylan very personable and knowledgeable. No pressure. If I lived in the area, I would buy from them again! nancy and Jerry G More
Second car purchase! Ask for Dylan! He is very knowledgeable about the cars and isn’t a hard seller. He gave us exactly what we wanted and his customer service skills ar Ask for Dylan! He is very knowledgeable about the cars and isn’t a hard seller. He gave us exactly what we wanted and his customer service skills are great. This is the second car we purchased there and our son is thrilled! More
Helpful and trustworthy The continuous help from Dylan Judith and Tony to get me in a vehicle during tough credit times and hopefully and continuous connection in the future The continuous help from Dylan Judith and Tony to get me in a vehicle during tough credit times and hopefully and continuous connection in the future for my next vehicle and my boyfriends next one also More
Purchase #4 says it all doesn’t it? This is my fourth purchase from IMG. Once again the staff there were wonderful. If you are reading this and have had a bad car buying experience somew This is my fourth purchase from IMG. Once again the staff there were wonderful. If you are reading this and have had a bad car buying experience somewhere else- I recommend trying IMG. You will never regret it. Take it from me- I’ve bought 4 vehicles here. More
Smooth and perfect We worked with Tony perfect gentleman knowledgeable got the car I needed and wanted He got the financing I needed. Quick and fast! I would recommend I We worked with Tony perfect gentleman knowledgeable got the car I needed and wanted He got the financing I needed. Quick and fast! I would recommend IMG for everyone.. What a great experience! Ty Tony! More
Amazing service International motor group in Warwick,RI has the most caring , genuine and hospitable staff I have ever dealt with! After starting a purchase of a be International motor group in Warwick,RI has the most caring , genuine and hospitable staff I have ever dealt with! After starting a purchase of a beautiful Mercedes, I had a death in my immediate family. This took me away from completing my purchase for almost 60 days. Not once did the dealership hassle me or make me think I should walk away from the purchase. I not only purchased my new Mercedes, I created a friendship with this dealership! I can not ever thank them enough for their true professionalism! More
Warranty fraud / anger management Edit* The owner Tony called my dad and begged him to try and get us to take the reviews down, as if both owners dont owe ME AND MY SISTER a FULL APOLO Edit* The owner Tony called my dad and begged him to try and get us to take the reviews down, as if both owners dont owe ME AND MY SISTER a FULL APOLOGY after the way they acted to us .... we brought this temper tantrum to the owner Tonys attention not 10 mins after it happened and he DIDDNT DO ANYTHING TO HELP AT THE TIME! Lenny actually went in there to YELL AT MY DAD without my dad saying 2 words to him first, TONY did NOTHING .... now that it's ALL over the internet.... THEY WANA MAKE THINGS RIGHT 🤣🤣🤣🤣 * Shame on you International Motor Group and Petrone brothers in East Greenwich, RI.... Bad customer service on cars. Bad customer service with their warranty policy as well....might as well call it WARRANTY FRAUD! they wouldnt tell me how much the repairs were gunna cost to my car until after they ran all the tests and diagnostics on it (that were not needed) and then go thru the warranty to see what they will cover without letting me EVER see the warranty.... and then tell me the cost afterwards. Which could have been any amount of $$$!!! They would not tell me the cost before hand and they actually got into a almost PHYSICAL argument with me and my sister over it, and eventually with my DAD as well because they wanted to basically do whatever they wanted to my car and charge me later on.... without ever telling me a actual price. When I have an extended warranty and they wouldnt even go over it with me, WHEN I have had this fix done to my car before without a problem or cost $$$.... now they insisted they needed to do the work first on a saturday and the warranty company would be in on MONDAY! the owner threatened to get PHYSICAL, coming at us with over and over again with his nasty finger in our faces, and tried to smash my sisters phone against the wall while telling us to WATCH OURSELVES.... over and over again. * I see other reviews on fb and google in regards to warranty problems with this company as well... and not only that, but they rent out cars from the 80s that smell and look like xxxx and expect you to use and pay for them... if not, they tell you to take your car elsewhere. VEERYY Ill tempered owner brothers Tony and Lenny.... quite embarrassing on their part to do business the way they do and treat long time customers the way they do. do yourself a favor and take your car elsewhere and away from these typical car scam artists.... especially If you are a woman, these people are very condecending. Typical car shop. More
outstanding service Tony Petrone and his staff at International Motor Group were a pleasure to work with for our recent vehicle purchase. They were friendly, professional Tony Petrone and his staff at International Motor Group were a pleasure to work with for our recent vehicle purchase. They were friendly, professional and responsive every step of the way. We could not be happier with our new vehicle or the support we received from Tony and his staff. Thank you! More