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International Motor Group

Warwick, RI

4.9
556 Reviews
International Motor Group has been servicing the local community since 1981 with high quality, low mileage pre-owned vehicles. No matter what your budget, taste in luxury or affordability is, we have the buying power to find you the perfect vehicle. International Motor Group.... Your Pre-Owned Destination
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4657 Post Rd.

Warwick, RI

02818

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Showing 556 reviews

May 27, 2020

Time to update my original review! I wrote a very positive review on June 27, 2019. I take it all back. After purchasing my vehicle - cash sale - I decided it was just not for me. Th More

by LaurieC.
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Petrone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Petrone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

International Motor Group responded

Hi Laurie, I'm not sure if you know, but most dealership's keep a log of calls for the sales people. So, I did some research and found that you spoke to Dylan over 5 months ago. I know this because he hasn't worked here in that many months. I'm not sure if you are home just bored or if you are really mad because someone came in before you to purchase the Volvo. Either way, I'm sorry you feel that way. We are here to sell cars. We have to sell to the first person that comes in. There are plenty of times that people say they are coming in, then never show up. Many, many times!! There are times that people call and say, I've seen that car for days and I've been meaning to stop by, were is it? SOLD!!!! I have to tell the person. Laurie, please don't be mad at us. We are just trying to make a living. By the way, I think we've been doing a great job for the last 39 years! We have thousands of happy customers! Good luck with your new purchase!

Aug 31, 2020 -

LaurieC. responded

I am offended by your comment that I am "bored." I not only spoke with Dylan, I test drove the car. Yes, it was months ago. At the conclusion of the test drive, I asked for a quote on my trade-in. Tony was busy so Dylan said he could call me with the details the following day. I bought my Land Rover from your dealership so you were familiar with my trade. (only a few months had gone by since my purchase) I heard nothing. I called back and spoke with Tony personally. Said - yes - I want to buy the Volvo. Already been in for a test drive. Ready to purchase. Tony said I would hear from him by end of business. I did not receive a call. I then attempted numerous calls over the next few days....no luck. I stopped back in the dealership and - again - asked for a response. No luck. Very different situation then you insinuate in your reply to me.

May 22, 2020

With everything going on with Covid 19 the last this you need is the stress of buying a car. Tony and Joseph made it stressless for me and I just want to say Thank you!! Anthony More

by Ascar2424
Recommend Dealer
Yes
Employees Worked With
Tony Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2020

I’ve bought 4 cars in my life. I absolutely hated the experience. This is my 5th car. I have nothing to say but good things. The process was so easy. I found a nice car with low miles. Tony treated More

by dross779708
Recommend Dealer
Yes
Employees Worked With
Tony Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2020

Great Dealer I didn't waste any time at International Motors. In one afternoon I was able to look at the car I was interested in, test drive it, and able to comple More

by jvf1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Judith Noguera
March 31, 2020

Just the best place to buy a car and so help full to and very friendly people to work with very very happy I when there More

by dlisa7652
Recommend Dealer
Yes
Employees Worked With
Tony Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2020

Great experience from start to finish! Tony was helpful, responsive, and straight forward. Would highly recommend IMG for anyone looking for a quality used car at a reasonable price. More

by AG3
Recommend Dealer
Yes
Employees Worked With
Tony Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judith Noguera
March 10, 2020

This is an excellent dealership with equally excellent staff. I would recommend them to anyone buying a car! I know if I ever need another car I'll be checking International Motors first. More

by MRocha843
Recommend Dealer
Yes
Employees Worked With
Tony Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judith Noguera
March 10, 2020

Walked in expecting easy day and completed transaction very easy. Joe is a true professional as well as all the support personnel. They stand by there word! Check engine light came on just minor code b More

by Arthurrich
Recommend Dealer
Yes
Employees Worked With
Tony Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the mechanics! The hidden hero’s!, Judith Noguera
March 08, 2020

Recently visited IMG after reading the reviews. I had a positive attitude going in and was impressed with the vehicles they had available. I personally wanted to deal with Joseph with the suggestion of som More

by JMSro34
Recommend Dealer
No
Employees Worked With
Tony Petrone
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

I can't say enough about IMG Service Group. Lenny and Carl are great communicator's and the guys always do a great job on my Range Rover. I'm very appreciative. You can't go wrong with IMG. More

by jbeat6
Recommend Dealer
Yes
Employees Worked With
Carl Rotundo
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