International Motor Group

I had a terrible experience with this dealership and would not recommend them to anyone. I drove over two hours to look at an X3M Competition, only to be met with frustration and dishonesty. During the would not recommend them to anyone. I drove over two hours to look at an X3M Competition, only to be met with frustration and dishonesty. During the test drive, I noticed several issues with the car, such as mismatched tires, water in the headlights, curbed wheels, and a missing tow hook cover. I wasn’t even asking for a discount—just pointing out the flaws—but instead of addressing these concerns professionally, the manager became defensive and outright rude. The manager took it upon herself to criticize my trade-in vehicle which I have never experienced in my entire time buying vehicles. Before I came to the dealership, I specifically asked if the car had two keys. The manager admitted it didn’t but promised to “throw in” key protection and to "come see her" that after 90 days I could simply report the missing key as “lost” to get a replacement for free. This is blatantly asking a customer to commit fraud and is abhorrent for any business it is unethical. Kayla's lack of professionalism and honesty was alarming as well as her inexperience in the process. Save yourself the time and frustration—go elsewhere. This went from me going home and coming back to buying the vehicle (I had my 4-year-old with me who was tired) to walking away frustrated. More

The staff was GREAT easy to deal with no high pressure. I would recommend these guys to anyone. Terry and Andrea I would recommend these guys to anyone. Terry and Andrea More

I can not say enough good things about Brian Farrington and his staff at IMG. I sold them my car recently. The process was ridiculously easy and went so smoothly. Brian and his staff were courteous and the and his staff at IMG. I sold them my car recently. The process was ridiculously easy and went so smoothly. Brian and his staff were courteous and the attention to detail was impressive. They have gone above and beyond in their service during this transaction. I will strongly recommend IMG to anyone I know who is looking to do any kind of transaction with a vehicle. Completely impressed. More

As I continue the process of searching for a vehicle, I want to highlight that with every interaction and communication Brian and the team have been professional and courteous. They are very knowledgeable want to highlight that with every interaction and communication Brian and the team have been professional and courteous. They are very knowledgeable and have answered all my questions in a timely manner. When the time comes for me to make a final purchase decision I will definitely look to International Motor Group first. More

I finally got to meet Brian today. As I'm going through some stressful times at the moment Brian made everything easy, comfortable and simple for me. But most of all it was quick. Anyo As I'm going through some stressful times at the moment Brian made everything easy, comfortable and simple for me. But most of all it was quick. Anyone who's grown up in Kent county knows International motors has been there for many years. So listen to me as I say... wether you're buying, trading or selling international motors is the only place you need to go and ask for Brian More