International Mercedes-Benz of Milwaukee - Service Center

I went to Audi for service on my Audi Q3. Service was great and service advisor was very helpful. He was not listed but I would give him 5 stars, Name was Gendi, Mena Service was great and service advisor was very helpful. He was not listed but I would give him 5 stars, Name was Gendi, Mena More

Dissatisfied with charges. Nickel and dime customers with charges that should not be “extras”. Not acceptable. Nickel and dime customers with charges that should not be “extras”. Not acceptable. More

There was a poor job done on the car wash, there were bugs still left on the window. There were no snacks like other dealers have. bugs still left on the window. There were no snacks like other dealers have. More

Tim Timmermann is the Best. Always accurate in his estimation and his times of completions. I like the tech”s videos review of the car’s condition. Always accurate in his estimation and his times of completions. I like the tech”s videos review of the car’s condition. More

I was without a vehicle for two days and charged a lot for parts and labor but left with some of the same sounds that I brought it in with. When I complained I was told to bring the vehicle back, was cha for parts and labor but left with some of the same sounds that I brought it in with. When I complained I was told to bring the vehicle back, was charged another “diagnostic fee” and then told there was another expensive repair necessary. I don’t understand why that wasn’t discovered and addressed at the initial visit. More

Zach was very helpful with updating my software. Very helpful. Very very very helpful to me. Very helpful. Very very very helpful to me. More

10000 mile oil change service. Appointment was on time, ~1.5 hours to complete. Techs were nice. Appointment was on time, ~1.5 hours to complete. Techs were nice. More

Jordan Leach was a great customer service representative. He was clear in explaining the service and very professional. I plan to request he be the service representative for any future appointments. He was clear in explaining the service and very professional. I plan to request he be the service representative for any future appointments. More

Prompt service. Professional and courteous service rep. Asked if needed a car wsh before proceeding after review record of potential leak in roof. Very proactive. Professional and courteous service rep. Asked if needed a car wsh before proceeding after review record of potential leak in roof. Very proactive. More

Staff is efficient, friendly and they treat you like they’ve known you for years which makes me feel welcome every time they’ve known you for years which makes me feel welcome every time More