International Mercedes-Benz of Milwaukee - Service Center

I have owned 2 Mini Coopers since 2007. I have always been treated well and my cars have been treated even better. I would happily recommend them. I have always been treated well and my cars have been treated even better. I would happily recommend them. More

They are professional and communicate clearly with their customers. It was easy for me to get an appointment. customers. It was easy for me to get an appointment. More

While the service was good I am upset with the fact that free loaners are no longer available to me now that my warranty has expired free loaners are no longer available to me now that my warranty has expired More

I had an unexpected flat tire on my way to my International BMW appointment, and the service department truly impressed me. They went above and beyond to promptly address the issue, ensuring I ma International BMW appointment, and the service department truly impressed me. They went above and beyond to promptly address the issue, ensuring I made it to my appointment on time. Their exceptional service turned what could have been a stressful situation into a positive experience. Kudos to the BMW service team for their professionalism and customer-centric approach! More

The best service they were a lot of help despite my headache of a car they are the best headache of a car they are the best More

Alex the service advisor was great! Would have liked a courtesy car since we live a distance away and it is a hassle shuttling cars back and forth. Would have liked a courtesy car since we live a distance away and it is a hassle shuttling cars back and forth. More

They really helped me with a nail in my tire . Got me right in and fixed it . Thanks to Jordan Leach for his quick evaluation. Got me right in and fixed it . Thanks to Jordan Leach for his quick evaluation. More

Excellent quality work. Kept abreast of work progress and process explained clearly. Dealership is immaculately kept. Kept abreast of work progress and process explained clearly. Dealership is immaculately kept. More

When I leased this vehicle, I ordered from a salesman and negotiated with the Audi Business Manager....but when I came in to pick up the vehicle...both had left IA. So the new Business manager admitted that negotiated with the Audi Business Manager....but when I came in to pick up the vehicle...both had left IA. So the new Business manager admitted that he had no idea what had been negotiated. So I said ‘just give me the same lease and lease adders /riders I had last time...namely dent / ding coverage and wheel coverage. So at 20K miles I asked for some of the wheel work...but the lease didn’t show that...or any coverage . When I took my 2022 Q7 in for 10K service, I complained that the brakes pulsed...especially when it was operating in Assisted cruise mode. They found nothing. When I took it in recently for 20K service, I said it was worse, and I could make it pulse myself. This time they agreed....and told me it would cost ME $2250. to replace the front rotors and fix it. So an $85,000. Vehicle needs new brakes @ 20,000 miles...and that is on ME? The MMI has never been right on this car....but there ‘may be a fix coming in the future!’ Wow. I called the IA Service Manager and the Audi Business Manager and got no return call or satisfaction. With the current battle between traditional Dealerships and Carvana, etc....wouldn’t you think they would try to differentiate themselves in a positive way? More

I've been going to International Mini since I purchased my mini cooper eighteen years ago. Have no plans on moving on. my mini cooper eighteen years ago. Have no plans on moving on. More