International Mercedes-Benz of Milwaukee - Service Center

Kylie was fantastic and she kept me informed with everything that was going on with my car. She also went above and beyond by getting me what I needed out of my car when I needed it! everything that was going on with my car. She also went above and beyond by getting me what I needed out of my car when I needed it! More

Toook over two hours to dx a bad battery. Wasn’t informed of any updates once and wasn’t told the battery was bad until I got up and asked if they had any info on my car . They didn’t addres Wasn’t informed of any updates once and wasn’t told the battery was bad until I got up and asked if they had any info on my car . They didn’t address my issue I had with my coolant and after 3.5 hours to dx and install and battery forgot to put the coolant in or do any kind of dx on why I need coolant twice in the last month . Had to return today to get the coolant topped off . I don’t even expect good service from IA anymore. Also 824$ for a battery?! You’re joking . I just paid it to get the heck out of there . Always guaranteed poor service . Also in the over 3 hours in the waiting area at least 20 employees came and grabbed chips and a drink while I sat there . Felt really unprofessional . I only come here out of desperation I do everything to avoid coming to AI. I always have to make at least 2-4 trips per issue I have even if it’s something as simple as the battery . More

Great. Ryan is always attentive and prompt with communication about what needs to done and the recommendations. Ryan is always attentive and prompt with communication about what needs to done and the recommendations. More

I called for an oil change appointment, which I changed twice and the dealership was very accommodating. Got me in and out. twice and the dealership was very accommodating. Got me in and out. More

Great experience and communication. I like the services videos on what was performed for maintenance. I like the services videos on what was performed for maintenance. More

Jordan was very accommodating with my schedule. He was able to work in a last-minute repair and obtain a loaner for me while the car was in service, which is a very important benefit. He was able to work in a last-minute repair and obtain a loaner for me while the car was in service, which is a very important benefit. More

I went in to fix a check engine light issue covered by warranty. They were able to get diagnose and fix it! Great communication! Completed job efficiently! warranty. They were able to get diagnose and fix it! Great communication! Completed job efficiently! More

Wouldn’t take my Mini anywhere else. Love the service department. Always courteous and prompt! Love the service department. Always courteous and prompt! More

Very courteous and prompt. Even gave me an office to use while doing my remote work while waiting. Even gave me an office to use while doing my remote work while waiting. More

Seamless experience. Taken care of very well and was able to get back and forth through a loaner or a shuttle if a loaner was unavailable. . Taken care of very well and was able to get back and forth through a loaner or a shuttle if a loaner was unavailable. . More